Chateau on the Park - Christchurch, a DoubleTree by Hilton

A first class hotel, in a great location. Next to Hagley Park, Riccarton Road (plenty of eateries, bus stops, Westfield Shopping Centre). The hotel offers a delicious breakfast, lunch and evening meal in either the dining room or bar area. The rooms are roomy with comfortable beds. Beautiful gardens, and outdoor pool. Would recommend a visit here.

Chateau on the Park has a beautiful location right in the heart of the Botanic Gardens in Christchurch, which gives it a calm, green feel despite being close to the city centre. It is an excellent base if you enjoy walks or want a quieter stay. Parking was plentiful and easy, which is a real plus.||The hotel itself is a little dated in terms of design, particularly in the common areas, but everything was clean and well maintained. The room was comfortable, with a good bed and enough space for a relaxed stay, and the overall atmosphere was peaceful.||This hotel is best suited to leisure travellers rather than business stays. It does not feel particularly set up for work trips, but if you are looking for a comfortable place in a beautiful setting and are happy to prioritise location over modern styling or facilities, it is a solid choice.

I am surprised to see how low this place is rated. I had a very good experience here from the moment I checked in until the day I left. The girls at the front desk were very friendly and helpful. The rooms are good size and the bed is comfortable. Their continental breakfast is delicious and completely worth it. Cheers to Lily at the bar for her great conversation and great attitude of service.

I recently stayed at Chateau on the Park - Christchurch, a DoubleTree by Hilton, for a short trip, and overall, my experience was a mix of positives and negatives. The room was quite nice and comfortable, though it did feel a little dated and could use some refreshing. On the other hand, the lobby and garden areas were beautiful — they really gave the property a charming, relaxing atmosphere. I appreciated the thoughtful gesture of a birthday cake and macarons during my stay, which was a lovely surprise — the macarons were delicious, though the cake itself wasn’t to my taste. The location, however, was a bit inconvenient, with limited access to nearby restaurants or shops. While the hotel is right across from Hagley Park and close to Christchurch Botanic Gardens — a big plus for nature lovers — getting to other parts of the city took some extra effort. As a Gold member, I was disappointed that the complimentary bottled water wasn’t provided in the room. When I asked about it, the staff response made me feel slightly uncomfortable, as if my question wasn’t justified. Another small issue was the breakfast — there were two different types available, which made the process a bit confusing at first. All in all, it’s a property with both strengths and weaknesses: lovely aesthetics and thoughtful gestures, but also a few service and convenience gaps that could be improved.

Although the hotel is beginning to show its age, it has an excellent garden setting within easy and lovely walking distance to the city and most key attractions. The service from staff was always polite and attentive with a willingness to chat. The food was wholesome but could be improved to cap off a relaxing and enjoyable stay.

I just want to say, what a wonderful wonderful stay at the Chateau on the Park I had last night. Was there for work. The service, from arrival to goodbye 👋 and the room, room service and the glorious bath!! I love ❤️ having a bath, was so lovely. 5am walk around Hagley Park at sunrise was amazing 👏 and OMG the food at breakfast 😬😬🤩😋🥰 wow. Best buffet ever INCLUDING veges!! Coffee ☕️ amazing and enjoyed outside in the garden amongst the roses 🌹 😍. And, was a trip down memory lane as in 1982 it was known as the Chateau Regency where I had my first job in the five-star restaurant where I was a waiter and learnt how to delicately pour and twist red wine 🍷. I'll be back, thank you. 👏 👏 👏 👏 👏 Mikey

Rooms felt old and kind of tired. The tub had the enamel missing. Nice staff though, and the restaurant had good food. In general, I thought that this would be more resort-like from the photos but it was not.

The environment of the hotel is fantastic, especially the beautiful garden. During my stay, I noticed that sounds from nearby rooms were quite audible, particularly late at night and early in the morning. The noise from footsteps or furniture movement affected my overall experience, although others may have different impressions.

Chateau on the Park Hilton is a gem for anyone planning a girls' trip or looking for a multi person stay in a fantastic location. Thank goodness for the rare three-bed configuration in a single room, The property is surrounded by beautiful gardens. The breakfast buffet deserves a special shoutout--fried rice on the buffet instantly elevates any morning!

I thoroughly enjoyed this hotel right next to the largest park in Christchurch, Hagley Park. Cindy and Chris checked me in and made me feel welcome. I had a beautiful view of the huge garden area from my window. I ate their breakfast buffet both mornings and ate in the Little Red Fox Lounge for dinner on my second night. I walked to everything that I wanted to see and do from this location. I was very comfortable here.

The hotel would benefit from renovations - a bit outdated. Good breakfast. The service was fine. Got 1:30pm late check-out. The location is far from the city center.

Pros 1. Quiet - got a great night sleep and a comfortable bed. I think this was a lot better than staying downtown in terms of noise. 2. Gardens - Beautiful gardens on the grounds and a beautiful view out of our 1st floor room. 3. Atmosphere - similar to a European cottage, looked like a fairy tale sometimes walking around. 4. Service - Very helpful! Cons 1. Location - it was only a 16 minute walk to the botanical gardens which was not bad but it was a 35 minute walk downtown. So we decided to take an uber back home after it got dark instead of walking back to the hotel. I would recommend staying here for at least one night and maybe another night somewhere downtown if you have 2 nights in Christchurch

We stayed here 1 night in December. First, location: the hotel is located a little outside of city centre but near the botanicals gardens. Second, atmosphere: I think the hotel design is supposed to reference a European chateau? The grounds are beautiful with the many plants in bloom in December so the gardens were lush with flowers. We had a king room on the first floor that overlooked gardens and pool. At check-in we were told this was a 'deluxe' upgrade but that only made me wonder what a 'regular' room is like because the king room did not seem to have any special features. There wasn't a bidet in the en-suite bathroom. It would be nice if Hilton would add bidets to guest rooms even if just the handheld feature. Third, service: The front desk personnel acknowledged Hilton Honors elite program status and explained all the benefits that applied. I mentioned ahead of time that we were celebrating our anniversary on this trip and the staff did not acknowledge this or do anything special. The internet was disappointing. It was difficult or impossible to connect at times. We had breakfast at the hotel and the spread was expansive with alot of different options to choose from. Overall, it's a nice hotel and I would likely stay again.

Great place to lodge. It's on the park, he he, as the name implies which gives the hotel a nice location for people who like to stroll. The gardens in the park are matchless and with a few km are plenty of restaurants and pubs. The hotel itself is quaint with old fashioned keys and a rustic feel. The food in the restaurant is fine if you don't have the legs or cab money. You can eat well enough.

We thought it was great! Although they are still repairing some sections after the earthquake, our room on the third floor was clean, comfortable and spacious with a balcony with a view of the gardens. Would have been nice to have a small bistro table outside though, to enjoy the balcony and views. (Inner courtyard rooms did have tables though.) Short walk to the city centre thru the Botanic Garden. Good location, quiet, easy parking. Nice wines at the bar, but we didn't try the restaurant as we prefer to explore. They have a black&white resident cat, Gary, but we didn't see him the two nights we were there.

OMG a disaster! What a disaster this hotel was! They offer a booking service to choose the rooms beforehand! So we used this service booked our rooms! Only to find when we arrived at 3pm (check-in was 2pm) we could not access our rooms because Emirates had booked these rooms for their staff, were checking out at 4pm and then they had to be cleaned!!! Earliest check-in was 5pm!REALLY!! It took 1/2 hour to book phoning from Australia, when they knew they could not accommodate us, this probably happens everyday of the week. A la carte breakfast an absolute disaster as well!

Wow! The experience could not have been better. Our family of 7, including 2 kids under 4, checked in about 2 am after a night flight / getting rental car. They greeted us with a smile and cookies. They have a "Make it Right" promise and helped us through some issues (two king singles instead of king, no rollaway) quickly and without any contradictions. They provided some spare toothbrushes when we discovered we left our overnight bag. They had a porter bring over a trolley to help us with our bags on arrival and departure. USB ports in the alarm clock. Windows that open for fresh air. Late checkouts. Friendly staff. Quick check-in and check-out. Lovely rose garden. Lots of thing just made this the best experience. We would stay here again in a heartbeat... until next time!

I remember a small room with 2 double beds and dark heavy furniture. The website shows the rooms have been updated since our visit and they don't look so claustrophobic in the photos. Reputedly gorgeous gardens but never saw them. An arrival after dark and rain the day after prevented us from exploring.