Château Saint John Hotel & Suites

Rachel and Lucas at front desk couldn’t have been more helpful. Being treated every morning by Trudy’s big smiles and Tasha too in the restaurant makes it feel more like home. The underground parking is awesome. The breakfast being served to you instead of out of a buffet style is very nice. Trudy will get you whatever you ask for, and no one else touching my food was ideal. They have it all. We didn’t have microwaves in our rooms, so we just called down, and they brought one up.

The staff have always been the kindest of any hotel I've ever been to. Incredibly accommodating. I always go once a year during the holidays and this will always be the hotel I stay at as long as their service stays this good. Was given a champagne that my partner and I weren't particularly fond of and the worker offered to turn on the juice machine just so I could have some orange juice. There was a time I was upgraded for free because my room wasnt ready yet. They are so wonderful

Stayed for a business trip, picked the hotel as their website mentions dining and underground parking. Arrived to find that dining was not available but a cooked breakfast would be available. Went to park underground, but spots were very limited and completely full. TV is streamed and constantly buffers. Breakfast was a typical hotel spread with some of the worst cooked portions I've ever had. Please, let me know how you managed to make bacon taste bad? The rooms were spacious, and kept to the same decor as the rest of the hotel. The lobby had a nice Christmas display. Big promises, but fail to deliever. At their price point, there's much better options.

I had the pleasure of staying here for a few weeks while working in the area. The rooms are always clean, the staff is friendly and accommodating, and the location is great for strolls to the downtown. The breakfast is hands down the best, the lady who works there through the week is very sweet. She remembers your name, exactly what you want, and goes out of her way to make sure you start your morning off right! Thank you 🙏

We stayed at this hotel this past weekend, just two weeks before Christmas, and it was a wonderful experience. The hotel was beautifully decorated for the holidays, the rooms were very clean, and the breakfast was hot and delicious. Most of all, the staff were truly amazing and made our stay even better. We would absolutely stay here again.

Great rooms, located fairly close to the city center; within walking distance. Located close to the highway, so access is great. Yet the the facility is very quiet. The room was well maintained/cleaned. There was Nespresso in the room. The dining area has 24 hr coffee/tea. There's is breakfast on the morning consisting of, scrambled eggs, bacon, sausage and home fries. They serve a wide selection of Nespresso coffee and there is toast, bagels and English muffins. Additionally there is could cereal, yogurt, fruit and muffins. Quite the compliment, and complimentary. The last who was serving/ making coffee was cheerful and easy to talk to. Making breakfast a wonderful meal. A great place.

Would definitely recommend this hotel! The room is spacious, well maintained, and super clean! The staff are professional and friendly. And we enjoyed the complimentary breakfast there, which was way beyond our expectation. The hotel has easy access to the highway - it is actually located at an exit. And it takes only a couple of minutes’ drive to the uptown of the city center.

While the staff is friendly and helpful, and the rooms are immaculate, I've stayed here three times, on both sides of the building, on three different floors, and every single room smells vaguely of musty burned hair -I am not in any way suggesting that it *is* that, it's just my best way to describe it. Great beds, nice big TVs, everything is great, but that smell gets to you. I don't understand why it's just in the rooms, either.

If you're looking for a hotel that makes you feel like royalty, stay here! The room makes you feel regal the second you walk in! The bed was extremely comfortable & the pillows were really plush! The bathroom was so extremely clean as was the room! The breakfast was eggs, sausage, bacon, ham, toast, muffins, english muffins, juices & really good coffee! One of the best restaurants I've ever stayed at. The staff was also very accommodating & kind! Highly highly recommend!!!

Easy check-in. Room was spacious and clean. However, there were four lamps in the room and only the one by the bed worked. The one by the desk was unplugged. I plugged it in and it still did not work. Room was too dark to use desk and the chair and the desk was the cheapest office chair they probably could get. It felt like it might break when I sat in it. Very rickety. Bathroom was very clean. Disappointing to find all toiletries were made in China. Breakfast was good. Coffee was decent. Appreciated the indoor parking as it was snowing in the am.

Nice hotel with good breakfast option and fabulous hosts Ryan and Trudy during the breakfast. Clean hotel with indoor parking, they don't have restaurant though.

Easy to find when entering St John, it kinds of looms up on a hill. We found a parking spot and checked in with ease. The front desk staff was friendly and helped with many of our questions. Our rooms were set up in a studio/suite format, with a big queen sized bed and plenty of extra room for a small couch, table and TV. The beds were extremely comfortable and the room was very clean. The bathroom was also roomy and shiny clean, with plenty of extra towels. Nice! At breakfast in the morning, there was coffee and juices, cereal and breads to toast, apples and bananas, hard boiled or scrambled eggs, waffles, and bacon or sausage. There were also lots of comfortable tables to eat at. Check out was an easy breeze. Would definitely recommend!

Up until today, my partner and I had the best time exploring all over New Brunswick and Nova Scotia, staying everywhere from Airbnb's to lovely B&Bs and camping under the stars. We visited and supported many restaurants and establishments. For our last night we decided to get a hotel in St. John within a short drive from the ferry. I've stayed in a Wyndham hotel before and had a great experience; and this hotel offered a bar - one of my favs!!! The staff at first were great, two staff members mentioned the hotel bar would be open until midnight. Great ! We went to dinner- albeit the hotel wasn't really walking distance to other spots, this wasn't the hotels fault . Came back and was told at 8pm the bar wasn't open due to no staff being available. Even though LITERALLY the front desk person , and another staff member, said it would be open. We were pretty bummed and decided to go with a bottle of wine.. what should have been $10 was $25. The front desk recommended a real shitty dive bar we didn't want to go to at all. Got upstairs to our room where we noticed a huge black grease stain on the floor outside, all of the lamps unplugged in our room, the air wouldn't turn off. Decided to look for a movie to watch but we didn't want to pay $25 fucking dollars for it. The last straw was to watch something on my laptop ; wifi was free but BARELY working . When I called about this, the front desk clerk was absolutely less than apologetic . "Yeah, people have complained , it's just worse if you're higher up in the building." (We we're on the 4th floor). Now I'm not honestly one to complain. But this was a last straw, especially the total lack of apology. I expressed how disappointed we were in this stay and she didn't seem to care and kept saying "ok" after every word I said. She offered to move us but it was 10pm at this point and I didn't want to deal with that. Definitely just go somewhere else, NOT here. I've never stayed in such a worse hotel .

Rooms are clean, right off exit so convenient. No pool. Breakfast included but toaster broken-only cooked half of bread slice. It was not on bagel mode either

Close to the highway and downtown with super comfortable beds in very clean rooms. Would stay here again. We didn't try the breakfast as we left very early in the morning.

I am very glad this hotel has been added to the Choice Hotels chain as part of their Ascend collection. This hotel is an especially good deal if you are redeeming Choice Rewards points. The rooms are spacious and well-lit, with thermostat control and large bathrooms. The beds are extremely comfortable. The staff are very helpful and friendly. Breakfast is included and features the usual pastries, cereals, coffee, juice, etc., but also sausage, bacon, eggs, and a crock pot of beans! This hotel also had something I have never seen at any other hotel - at least yet - a pancake machine! If I'm in St. John again I'll definitely stay here!

I've stayed at the Chateau Saint John a number of times over the last few years and it is my "go to" hotel in Saint John. It is clean, comfortable and the staff is great - from the front desk to the housekeeping crew - they all are very friendly and very helpful. While a car is necessary to get to some of the outlying areas, you're only about a 30 minutes walk from the uptown area of Saint John where shops and restaurants are located. I would strongly recommend it to anyone looking for a good comfortable stay that doesn't empty your wallet in the process.

We rode up to Canada on our motorcycles from Boston Massachusetts. Château Sainte Jean was our first stop. The hotel is beautiful inside and the funny thing is is they sound like they are American. I was trying to speak French and they spoke English and I laughed it was so funny. The bartender is super cool he is amazing. If you get a chance to go the rooms are absolutely beautiful and clean and roomy definitely worth the money,And very reasonable.

Great Hotel! Accomodated a group of 40 people coming from Boston, MA USA with EASE! Recently renovated and extremely accomodating! I dont know much about other hotels in this area, but there can't be any nicer than this. NOTHING bad to say from any people in our group! Thanks again!

Outstanding genuine maritime hospitality!! Checking in after our long late night flight from Edmonton was quick and easy as they could tell we were a bit weary. The front staff are amazing. This is day one, but this hotel is exactly as advertised and spotless. Breakfast is included and is the standard hotel type breakfast of scrambled eggs and other hot items. Coffee is good. The difference is that the staff here are constantly asking if they can be of service. I'm used to being served with staff with their head in their Iphones. This service is refreshing. This hotel is an easy exit off the main hiway and walking distance to downtown.

Specious rooms, great facilities The hotel is basically the newest in Saint John I think and everything from lobby through rooms, facilities and more will give you a great relaxing feeling. Stuff are friendly, rooms are very nice and large, free parking and relaxed atmosphere. You need a car to uptown and to get here. Free continental breakfast is ok, but defiantly need an upgrade.

Very clean rooms at a very reasonable rate. The breakfast was kind of gross (we all had rumbly stomachs after) but hey, free is free right?