Château St Pierre de Serjac

We stayed at this beautiful château for two nights over New Year’s Eve, and it was truly one of the most exceptional hotel experiences we have ever had. From the very first moment, the level of service stood out. Every single member of staff is incredibly service-minded and genuinely focused on making guests feel welcome and cared for. At check-in, instead of standing at a counter, we were immediately invited into a comfortable lounge, offered a drink, and completed the paperwork while relaxing, a small but brilliant touch that made the waiting time feel like zero and set the tone for the entire stay. Another huge plus was the staff’s outstanding English. Everyone we interacted with spoke at a very high level, which was both impressive and unexpected, and made communication effortless. Throughout our stay, we were treated with exceptional care and attention, with every request handled quickly, professionally, and with genuine warmth. We asked for extra firewood twice, and within five minutes someone was at our door both times. We also asked for a bit of oat milk to take to our villa, and they happily gave us an entire carton to keep. That kind of generosity and attentiveness is rare. The château itself is absolutely lovely and feels like something out of a fairytale. The surroundings are peaceful, quiet, and perfect for switching off. One of my personal highlights was their mini farm with animals. As an animal lover, I visited several times just to cuddle them and bring them apple slices, it was such a special and heartwarming experience. We have stayed in many five-star hotels all over the world, and this château with its staff easily ranks among the top five hotels we have ever visited thanks to the people working there :)

This is a top class hotel. When we arrived after a long drive we were offered a nice glass of wine while all check in details were dealt with. The gentleman who checked us in was so welcoming and professional we were relaxed immediately. We had a standard room in the main building with a nice view over the garden. It was a large really good well appointed comfortable room with everything we needed. We had dinner in the restaurant which was very tasty with good service and reasonable in price. Breakfast the following morning was top notch with very pleasant and helpful service. Checkout was easy and again very polite and friendly. Our only regret was that we were staying for one night! We didn’t get a chance to use all the facilities but the pool area looked really good. We really couldn’t find fault with our visit. You are made to feel so welcome.

We can’t speak highly enough of this place, we loved it from the time we checked in to the time we left. A few small things we would change, but in the great scheme of things, it did not detract from our stay. Check in was easy and smooth, we were showman to our room after a glass of wine, nice and convenient parking. Room was superb- large with a bathtub in the corner, huge bathroom. Very quiet, bed was super comfortable and we had a view of the pool and vineyards. Whole property is well kept and gorgeous, we stayed in the main castle, i think there are only 8 rooms maybe. We used the spa twice during our stay, really nice both times. Food was outstanding both nights. On NYE we went to the gala dinner, which was excellent: champagne bar before hand, then a 5 course meal, followed by fireworks by the pool and a DJ until 2am. All tastefully done and really enjoyable. |Special mention to 3 people - Mustapha and the lady with glasses in the dining room (sorry!) both excellent, great and efficient service, always smiling and looking to make our stay better. Caterina in reception was amazing, so welcoming, smiley and helpful, she really made our stay special. I am singling out these 3, but all the staff were great. We also brought our pet chihuahua and they were so welcoming. |The vineyards are nice for a walk, even in winter. No gym in the spa, but there are tennis courts and you can rent bikes. |I would highly recommend this place for a special occasion or just a long weekend, you won’t regret it!

This is our third time here. Everything about the place is perfect. We enjoyed a really relaxing stay. It was just meant to be for 4 nights but we extended to 7 nights. The setting is so beautiful and peaceful. The villa we stayed it is spotlessly clean and the beds are very comfortable. It is equipped with everything you need. The staff are excellent, very friendly and helpful and honestly they cannot do enough for you. We look forward to returning again soon.

Absolutely loved our stay at Château St Pierre de Serjac. Beautiful setting, great food, incredible pools and super relaxing vibes. Everything felt thoughtful and welcoming. Will definitely be back!

So frustrating. This was intended to be a well needed luxurious overnight for my family on our way from the UK through France to Spain. We were kept awake all night by a group partying until the early hours. I am not against a party, I just don’t want to hear it when hoping to be asleep with my young children and paying €400+ for the privilege. I really did not expect a hotel like this to have this issue. The night manager even came into our bedroom at midnight to listen and agreed it was loud but couldn’t access the room of the partiers or get them on the phone, which seemed ludicrous. Especially as it is such a vast place with lots of grounds and well spaced dwellings. It feels mismanaged.||It’s a stylish place, well decorated and the villas have a feeling of luxury like in the pictures. The food was pretty good, although all eggs boiled and fried very undercooked for breakfast. The buffet was abundant with locally sourced and home made elements. There were some gluten free options, dairy free was more problematic. Children’s menu was good. Staff friendly. Children not allowed in the spa, again not sure why. ||Not sure what this place is trying to be and for whom, if it’s for family, make it so in all ways and think about what they need, make it really for family. If for young couples wanting to party, make it adult only. Then there’s no confusion and everyone feels better. ||If doing a stop over I would suggest saving your money and going to an IHG nearby. Definitely don’t book the La Cave rooms unless they get the soundproofing sorted.

I was lucky enough to get married here this past weekend and WOW. The staff was so kind and catered to my very loud family perfectly. They were patient, understanding and extremely accommodating. The wedding planning team is also a 10/10, even when the language barrier came into play we worked it out. The venue itself is beautiful and clean, pictures don’t even do it justice. The rooms are even more spacious than the pictures show. There is a lot to do right there on the property and the food is phenomenal. I cannot wait to return. Franc at the front desk (sorry if I misspelled) deserves an award and a raise, he catered to all my needs and didn’t even hesitate to help. All I can say is we are blown away.

What a stunning place. We stayed as a family of four in one of the château’s houses with an incredible pool and unbelievable vineyard views. The sunsets were amazing, and while walking around the property we even spotted bats flying. We spent most of our time enjoying the pool, cooking, and relaxing. We’d definitely love to come back. We were also lucky to visit during the grape harvest and had a great time cycling around to watch the equipment in action.