Cheddar's Scratch Kitchen

Since my first review, I've gone to Cheddar's several times more. This place is pretty awesome. I've had exceptional service in all three times I've gone. The staff are friendly, helpful and by god, they're on top of things. This most recent time when I went, there was an older man who lost his balance and fell into some things. At least a dozen staff rushed over. I thought that was incredible. The one downside I've found is that the food can be rather hit or miss. It is either very good or "just okay". Best dish there though has to be those honey butter rolls or the Santa Fe spinach dip. Seriously so good. Prices are fair, a little cheaper than some restaurants of the like, but also a bit more pricy than others. It is additionally VERY clean and the parking lot is super spacious outside. Overall, this has become one of my favorite restaurants to eat at in Roanoke, Virginia. Exceptional service, top notch decor, and good to great food.

I had some time to kill before my flight home. I dropped in for a bite to eat. The host was friendly and sat me down right away. The server was something different. I was about 1 minute away from walking out. I saw several servers walking to and fro helping customers. Finally one of the servers I seen walking around finally addressed me. She was neutral in her greeting, she took my order and left. Upon returning she brought my appetizer and drink. I was left with broken chips and needing a refill. My server brought my main course and asked if I needed more chips for my appetizer and a refill. I just said take the appetizer which was a waste. I ate the main course with the sever checking on me as I'm ready to pay and leave. I know everyone has off days but she should have stayed home with the terrible service I received.

I love the spasagna with chicken tenders! My favorite. Thanks for bringing it back. Their rolls are delicious. I had the Texas margarita 😋 And of course dessert! Thanks Olivia! You're an amazing server!

The food here was hot and fresh . It was very quite and peaceful if your with family . They give u croissants free they are pretty fancy.

Ive been here twice already. Love this place. The food is amazing. The staff is friendly and efficient. Food comes out hot and taste like good home-cooked meal.

We have been here many times but never felt the need to do a review. The place is clean, the food is good, The plating is a little daintily. It can be really busy and really noisy at times. The service is good but when they are slammed they are slammed so make sure you ask for a water or second drink in case they can't get back to you later after your meal comes for refills or more drinks. The Mixed drinks, the Beer and the Bar is excellent but getting them takes a while. You got to love the warm honey butter croissants. They are very good. Being a chef and restaurant owner myself I understand however I see some room for improvement in many areas for this location. That is why the 4 stars.

We visited Roanoke over the weekend and went to this restaurant. The food came out fast and the quality was good. The best part of our visit was the topnotch service by Ms. Lorelei. She’s wonderful, hospitable and very attentive. She made good choices on menu suggestions. Thank you, Ms. Lorelei for your professionalism and hospitality!

Our server Kortney C was great! The food was good and service was amazing- had a great Sunday dunch! Would definitely go back 10/10

Ordered the family house salad online for a family gathering later in the day. The process was very easy and the salad was delicious and very reasonably priced. Not to mention, it was ready at the time desired and the curbside service was excellent!

Was sitting in a movie and decided to get car side to go from the nearby Cheddars. Order placed at 1:10 for pickup at 1:35. The order was ready and brought out to the car at 1:30. Spectacular and quick to go service. I ordered a half a rack of ribs and 2 sides ($16) and a kids meal ($6.50), so very affordable prices. I was disappointed to see the green beans had changed but they tasted the same. The loaded baked potato just had a small scoop of butter and sour cream in a box on the side with the cheese thrown in there all jumbled together which was a mess, and no bacon. The ribs were more bone and fat than meat but the portion was big so for the price it was fine. I would have liked some extra BBQ sauce. Kids meal is worth the bang for your couple bucks. Two free croissants. Overall a good take out experience.

Thirteen family members were together for a medical emergency, and called an hour early (as instructed) to be added to the waitlist for 5:00pm dinner. Upon arriving early to Cheddar's, we were told there was no room and would have a 45 minute wait. I have never been impressed with meals there, so luckily there were other choices. We walked to Bubba's where we were immediately seated for a great meal. This was a difficult time for the family and Cheddar's didn't make it easier. Although their food may be adequate, their commitment to following through to a waitlist commitment should be considered when choosing a restaurant.

4 of us arrived at 145 for a late lunch. We waited 1 1/2 hours for our food watching others come , eat amd leave. We were told there was an issue that the gas went out and they just got it fixed but all the people that came In the same time as us ate and were leaving. Then we watched people that came In way after us receiving their food that's when we decided to leave. Server told us there were quite a few orders ahead of ours. Won't be back

The wait staff are friendly and helpful with choosing what to eat. (1st time eating at a Cheddar's) The ambiance was felt like a laid back beach bar. I food was good, the bread at the beginning was fantastic, a medium steak. Not the best steak, but far from the worst. Overall, good for a chilled dinner. But not my 1 choice in Roanoke.

Great food and wonderful service. I had the vegetable plate and a salad, while my dining companion had a large pecan chicken salad. It was much more than she could eat in one sitting. It was a nice, relaxed atmosphere, and our server was attentive and did a wonderful job.

I love all cheddars. Good food and good prices. Queso with added beef, spinach dip, and chicken tenders (4) as the trio appetizer is the way to start. Strawberry lemonade is awesome here! Service is always good. Buffalo shrimp were alright - for price, can't complain. Caesar salad solid choice too.

Best chicken tenders in the world. Not sure how they get the breading so crispy, but not greasy, but they are awesome! We placed our name on the waiting list via the website and only had to wait 3 minutes once we arrived. It was supper time and the waiting area filled up quickly, but the servers do an excellent job keeping things flowing. I would recommend getting on the list before you arrive if it's close to 5-6:00 PM.

The food is consistently delicious. The waitstaff is competent and has integrity. The restaurant is clean and the fish tanks are a beautiful touch.

Had a nice meal. Kind of a slow night so the service was spot on. Nice. We had a gift card and burned it up.

Blackened white fish was sooo good and flavorful. My friend for the grilled pork chops and said they were so tender and good. Loaded baked potato soup was really yummy too. Def recommend. Beer cheap! Had a really great waitress. I forget her name but thick country accent and 444 tattoo on her arm. She answered all our questions. Never had to wait for a refill. Def recommend

I came here for my birthday dinner. The food was excellent as well as the service. I love the Cajun Pasta. Cheddars keep a crowd and for good reason. Highly recommend.

Delicious! Starting off with warm honey butter croissants is amazing. How can you go wrong. The place was busy but they still seated us quickly. It's a bit loud and hectic in there... but the food was really good and so worth it. Love the home style food in a more modern atmosphere. We will definitely be back.

The ambience at this location is welcoming and relaxing. The attention provided the patrons is very good as is the portions of the food and its taste.

Very friendly staff and nice clean restaurant with nice decor Upscale casual I had the ribeye which was good and son had the country fried steak good as well Side salads are a nice size and recommend Will return to this nice place

Very clean restaurant! Had an amazing waitress! I had the steak and it was cooked perfect and was very good (just a little fatty)!

Good variety on menu. We had the chicken fingers and the fish and shrimp dinners. Both were delicious and made multiple meals with leftovers. Even the fries were well seasoned. Will go back when shopping in Roanoke.

We were in town for a conference. I liked the ambience-we could actually hear one another because it wasn't an all concrete interior. The free honey butter croissant was delicious. Service was good. But, the rest of the food was meh. I had a half rack of ribs. The servings were large. The ribs were fall off the bone but they were a little bland. Same for the cole slaw. Nothing bad just a little bland over all.

I ate at a Cheddar's many years ago in Tennessee and remembered that it was good so when we needed somewhere to kill time during soccer games it seemed like a good bet. We had a large party but the hostess and host were working to accommodate us when we noticed a bunch of empty high tops in the bar area. We asked if we could push them together and they said that was no problem. Service was good and the hungry teenage soccer players loved the honey croissants. I ordered the creamy garlic tilapia with shrimp, broccoli and carrots and was pleasantly surprised. It was a flavorful dish with a generous portion size. The waitress handled all our separate checks well. Would definitely go back if in the area.

OMG! Our server, Lorelei, was AMAZING! Very chill atmosphere, check out the two star crossed lovers (goldfish) named Romeo and Juliet in the aquarium! The ribs were melt in your mouf good! Highly recommend the tendies on the appetizer sampler trio. Cheddar's really put the whole chussy into everything...will definitely be returning very soon!

Food was delish!!! Service was ok. The young that was serving us seemed impatient and inattentive. We had to ask for refills and all condiments. I loved the atmosphere!!!

Wow! What a lunch! The food was amazingly great as was our service. The amount of food was huge. Enough for many meals! We will be back!

The restaurant was dirty. There was wads of dirt and debris lodged at the edge of the table, and a layer of built up film where the table has been quickly wiped without reaching the end. The burger was an overdone, dry, under seasoned hockey puck. The tomato slices on it were flaccid. Also clearly a frozen pre-formed patty, and mot something I would have ordered or paid restaurant prices for had I known in advance. As a side note, not considered as part of this evaluation, we were sat next to a group of people who reeked so badly of weed that we at first thought someone was smoking in the restaurant. This is not the establishment's fault, but was still a highly unpleasant distraction from our meal.

There are chain restaurants, and then there is Cheddar's. From the time we parked in the parking lot and saw the beautiful arquitecture of the restaurant building and the parking spaces all filling up, I could we were in to something good. As one enters the building, the inside architecture and ambiance is more impressive than the outside, and the place is nice and clean and well kept. It was a pleasure walking inside as our friendly host took us to one of the booths to be seated. The menu was easy to read and well illustrated with photos of some of the main dishes. On this occasion, we were two of my friends and I eating together. The very friendly and hospitable waitress came to greet us and too our order. The timing during our entire stay was just perfect. She brought us our drinks and some of the house's famous mini croissants with honeybutter on top. They were freshly backed, soft, and tasty; and reason enough to want to return to this restaurant. The overall ambiance of the place felt so comfortable, like very few restaurants do. I had the Bacon Cheeseburger, and my friends had the Monte Cristo and the Meatloaf with mashed potatoes and sweet corn. Everything was fresh, plentiful, and reasonably priced. We had a wonderful dining experience. Our waitress came to check on us at the appropriate times and also a sign of a great restaurant, the manager came by our table to greet and chat with us. Even the bathrooms were wonderfully designed and nice and clean. I would highly recommend this restaurant to everyone in the neighborhood, living here or just visiting, and I give my compliments to the management and staff for running such an excellent restaurant.

Sad day coming to town to eat at cheddars and getting burnt honey butter croissants without the honey butter. Place had an odd vibe. I walked in to get my to go order but they really wanted a tip. My pot pie had spilled out the top tho and i could see it on the bag so i just wanted to leave.

I know that this is a local chain, and I respect it...... but damn!! Food was good af. First, we went with a family of 4, and they looked incredibly busy, but was were sat immediately. Waitress was great, she had the audacity to serve us those hot croissants with the butter......just a plot to make you order more at $1.99 each serving.....and it worked. My goodness. Food came out fast, hot, delish. Will be back every time I'm in Roanoke

Wow, that was bad! Ordered a burger at the bar. Bacon so hard you'd break a tooth. Bread cold from fridge. Remake. Greasy. So bad I could only eat half. Seriously, I'm disgusted.

As always cheddars is a cool place if you have never been. Simple fare. Like a o Charley's but the winner is those dang. Croissants. It a must have. The serves is good had some hiccups in this kitchen the food took some time but all in all it was fine. Drinks were filled and apologized for the issues. Things happen. I understand. The restaurant it's self clean and has a fish tank and lots to look at. Try it out!

Overall I enjoyed my time here. The restaurant was fairly large with a good amount of seating and had a clean southern decor. Our server was great! She was friendly and had good timing. Let's talk food. I felt that the spinach dip was yummy but could've been a bit better quality. To be fair I'm spoiled by the spinach artichoke dip in Richmond. It just needs a little extra something something, but I thought the salsa was a nice touch. I ordered the New Orleans pasta which I thought was alright. The pasta was a little cold but I felt it had a good seasoning. There was a lot going on -two meats would have been fine, but the shrimp, sausage, and chicken were a little confusing to the pallet. The chicken seemed a little old and my biggest beef with this dish is that the shrimp still had tails. Overall it was a good experience. I enjoyed the atmosphere and the honey butter croissants were a refreshing and delicious starter. I'd say a great place if you're feeling snacky.

They have the best steak! It was cooked perfectly as we requested and tasty. The service food is was very efficient. Low noise per the norm for conversation. They have the best mojitos too!! Pricing not over the top.

We really enjoyed our time at Cheddar's Scratch Kitchen, my children, and I ordered the salmon, and were very pleased with the flavor and taste of the entrée. The service. Once we got to our table was great Taylor was our waiter. He did an excellent job of making sure we were taking care of it on time. We went back a second time on and sat at the bar. The drinks were great all in all the only reason and I have given them a four star instead of five is just because of the dirty tables it seemed like maybe the bus person had left for the day lol but there were a few dirty tables when we walked in, and that still needed to be cleaned off, which made the presentation of the dining room look less than appealing, but I would recommend this restaurant we had a good time!

We rolled into Roanoke 6:00pm. After checking into Hotel, we made our way to CSK. Had a nice T-bone steak and grilled chicken and pecan salad. Dorla, our waitress was very friendly and made our experience delightful.

Food and service were good. We got seated within 10 minutes upon arrival on a busy Saturday night.

Huge portions, but its mostly pre-prepared chain foodnoffered by a chain. Not a bad value dor the money, but nothing to write home about. I'd pick Cheddars over a TGI Fridays or Chili's at this point. One plus is I found the staff to all be friendly at this location.

Was in the area and decided to stop by an old favorite. Immediately upon arrival we were greeted by smiling hosts and taken to our seats. Our waitress was extremely helpful and polite. She was very attentive during our time there. We ordered the shrimp Alfredo, which was cooked to perfection. The shrimp was very well seasoned and the pasta & sauce was creamy and delicious. We also got the buffalo chicken wraps and they were very good! Just the right amount of spicy and they never got soggy, even with the slaw mixture on the inside. It was very good. The portion size was way more than I could eat alone for a very good price. I also ordered the Painkiller, if you like coconut and rum this drink is for you. It was a very strong drink! I couldn't even finish it, but it was tasty. The ambiance was relaxed and casual. Not a noisy place at all, we easily held conversations without having to raise our voices. Overall we had a really nice experience here.

WOW service the speed the quality very good. Rib eye well seasoned well cooked. Such a nice find will definitely come back. Clean indoors plenty of parking would be hard to go somewhere else around here after this experience.

When we arrived they said a 5 minute wait, but it was just a minute. However, we did wait about 10 minutes for the waitress. Alexis was awesome, so nice, apologized for our wait and even brought us extra crescent rolls. The food arrived promptly, hot and delicious. Alexis kept our water full and checked on us to be sure all was good. My husband had the vegetable plate which comes with a tossed salad and 4 vegetables. I had the fried chicken breast with gravy. Everything was delicious.

The chicken on the Alfredo sauce was very tasty. Creamy and fresh. As you know my wife is vegetarian was super pleased with the vegetables plate. Service was on point as I did not know where to go for takeout. Smiles everywhere!

This place is not good. Mostly because of the service. The server flapped over a dish of sauce on my friend's jeans. My friend decided not to tip her because of that. When I got home, the bill was over charged for 2 dollars (I tipped 18%). Not sure if that was a honest mistake. The food was okay. I ordered medium rare for my steak. It came as medium or medium well. My green beans got some corn in it. Hmmm

First time visiting Cheddars and it was wonderful! Honestly one of the best club sandwiches I have had in along time. They have a big menu with plenty to choose from. We received great service + the restaurant was very clean.

Not a bad place to eat, but not great either. Our server was super nice, but not particularly attentive. Food was good, but somewhat disappointing. Queso & chips were yummy, but skimpy on the chips and the queso was watery. Expected my comfort food meatloaf choice to be better than a Boston market fast food place and it wasn't. My husband had combo half rack of ribs, which was super flavorful but the fried shrimp were nothing special. We will never be here again. Just passing through. Not impressed enough to try again or another location. So many food choices around this mall. It was good, just expected more.

WOW. Everything was absolutely delicious. Chips & Queso, salads, pot pie. So impressed and satisfied to eat homemade quality food. The service was also very good. Prices were reasonable so five stars it is!!!

The Salmon Family Bundle was excellent. A good quantity of food and tasted great.

The food was pretty average, Chips were stale but the spinach dip was really good. Ribs and steak were cooked pretty well. I asked for medium rare on the steak and got pretty close to a medium/medium well. My side of broccoli also never came out but the employees fave us a courteous discount! The outside of the restaurant is gorgeous and the line was actually quite long. Maybe the bar section wasn't the right place to sit! Either way, I wouldn't come here again but this was probably just a fluke especially since it seems pretty popular.

nice friendly staff! the food is terrific and huge portions. I got the buffalo chicken wraps and they were awesome!! 2 days worth of food

Stopped in after a day touring the Blue Ridge Parkway. Ordered the 14 oz. ribeye, was cooked perfectly along with the loaded baked potato. The honey croissants with the meal were melt in your mouth delicious. The server was very attentive and on point. I deducted one star because the Caesar salad came swimming in dressing...guess I should have ordered the dressing on the side. All in all a good experience and would consider going back if ever again in the area.

Everything tasted wonderful. Our waiter was very nice. They way of payment was a little confusing, but our waiter did a great job helping us.

Cheddar's is one of my go to's! The bros and I love it. There are so many good choices on this exquisite menu. Ched's has great portion size and good prices too! When the bros and I are in the area, we totes hit this place up! The buffalo chicken wrap is fire and the philly cheesesteak is sick! Finna hit this place up whenever I can! A haiku about my Cheddar's experience: Cheddar's Scratch Kitchen. Yummy food. Many choices. What more can I say?

My wife and I stopped into Cheddar's for dinner. Cheddar's is still open and has limited capacity inside. The bar rail is still closed and the staff is required to wear masks. This was our first visit here. The inside is neat looking. The saltwater fish tank is pretty epic. The hostess was polite and led us to a booth. The booth was clean and they disinfect each booth between service. We ordered the spinach dip as a appetizer. The dip was decent but the chips were super oily and had a bitter taste. For the entree I had the ribeye and my wife had a burger and fries. The fires didn't come out with my wife's burger and the ribeye was not seasoned but did come out cooked correctly. The waiter was fairly busy but we had to flag him down to ask for steak sauce and water refills along with extra napkins. He realized the fire didn't come for my wife and said he would be back with them. They did come out as we waited for our check. Overall I would hope the service and food get somewhat better now that things have opened back up. For me the experience was nothing special and the food was mediocre.