Justin C.
Yelp
So, I did pre-order pickup today (pandemic in full effect here). I'm sorry but what the hell people. Let me tell you.
3.5 stars. Should be 4 but damn y'all. And I probably should drop it to 3 but it was during the holidays in a pandemic so I went easy. Wait, let me just tell you.
I ordered the vegetable spring rolls, chicken in black bean sauce, and garlic chicken spring rolls were cool but tasted heavily like ginger -- if you like ginger, then it's cool. Black bean chicken had lots of vegetables and no onions. Odd: I've ordered it a few years back from them and this looked and tasted differently. Not bad but more bland than I remembered. Garlic chicken was good. I had them take the spice level down a bit. But I now I really need to tell you.
I pre-ordered. I show up and there's a line of folks waiting outside (not 6 feet apart). They seemed friendly and folks were chopping it up but I wasn't going to be one of them. It's a pandemic, I'm not not trying to utilize any unnecessary social skills, yuh hear. So, I call Chef Ming's from the parking lot, as my order confirmation said, skip the line etc. No answer. I call back a 2 minutes later. These folks just didn't answer the phone. Just plain annoying. You can have your table set up at the door. You can have hand sanitizer on the table. But if you don't answer the phone and instead have people standing like that and just waiting, what the hell. So I wait until everyone gets their food and leaves except for one person. I stand at the end of the ramp and then some. Seeing me there, I figure she'd exit the other side. Nope, she walked right by me.
Now you might say how is that the restaurant's fault? I'll tell you: Lack of organization. Chef Ming's should have markers of where to stand, how to call in to see if your food is read or be calling out names. They should be organized. This was not.
Final Word: Disappointed. Another review said how safe they were with the table etc. to me, they just looked confused.