Chelsea Pines Inn

I was nervous to book a two star hotel in New York, because you can't always trust the photos online. But I was very pleasantly surprised upon arrival. The Chelsea Pines Inn is a wonderful place and I absolutely recommend it and I will definitely be back. This hotel has a thoughtful theme without being tacky, it is very clean, the bed was comfortable, the staff are incredible and kind, and it is perfectly located. There are tons of 24/7 food options right outside. The subway is right there, and it is walkable to several neighbourhoods. I appreciated the complimentary coffee, tea and juice that was available. There are no water glasses in the room, but I just grabbed a cup from the kitchen downstairs. There was no hot water when I tried to shower on the Sunday morning, which is the only issue I ran into.

If you want to have an authentic experience of living in Manhattan, Chelsea Pines is the place to do it! I've lived in NYC for the past 20 years (6 in Manhattan, the past 15 in Queens) and had a friend in town for the weekend so we stayed at Chelsea Pines on a Saturday night to be closer to the nightlife, brunch spots and Penn Station. The location is outstanding for exploring Chelsea, Meatpacking District and the West Village, and easily connects to almost any part of the city from the subway station at 14th and 8th. ||||Our room was really cute, well-designed for maximum functionality and the bed was very comfortable. I loved that we could each have our own bed. It was also immaculately clean. ||||We did run into an issue with the heat, which we reported to the front desk before heading out for the night. They said they fixed it but it was still uncomfortably hot all night with no way to open the window due to the AC unit. ||||If you're planning to request an early check-in, late checkout or luggage storage, know that there are additional fees. They are very clearly communicated when you book a room, but these services are typically complementary in my experience and they could significantly increase the cost of the room if you're looking for a very early check-in. Such is life in NYC!

My first stay at Chelsea Pines Inn could not have been better. First, it is an iconic and historic inn in a perfect location, steps away from the West 14th Street subway and in the beautiful neighborhood of Chelsea. Second, the rooms are unique and well laid out and the shower, bed, and movie poster decorations are first class. Third, the staff was wonderful and helpful. My room looked out over the backyard garden. I had an evening event at the City Winery, which was just a short walk away. On the way back, I stopped in at a great deli across from the inn. I paid a modest fee for a late check out which gave me plenty of time to explore Chelsea the next morning and also see sites I had not seen since I was a student at NYU. It was a perfect visit. And Chelsea Pines Inn is a perfect place to stay and I hope to return soon again.

Amazing location and wonderful rear courtyard! Great themed hotel that really gives you the Chelsea feel :) Walk-up, so be sure to request lower floor if you can’t climb the steps. Coffee in the morning was a nice treat. Location couldn’t be any better. Perfect stay!!

Fantastic place to stay when visiting family in lower Manhattan! Loved having the kitchenette area available. Great having a lounge in the back where one could read a book. It was nice one evening to go sit out in the “backyard” area and converse together with family!!

The style of the property is cool and the location is great. Near a subway, The Highline, Chelsea Market . Great size room for two adults and two children. Excellent staff. |We were on floor 5 and the chap helped with our luggage up the stairs which was appreciated. Clean room. Were where at the front of the building which was noisy so we used ear plugs.

Great Location in Manhattan. In the Greenwich area. . Comfortable rooms. Walking distance to public transport. Being a boutique Hotel does not have an elevator. Rest is fine. Good food joints nearby. I had stayed for a day and could leave my luggage and pick up in the evening.

A great stay in the heart of Chelsea neighborhood of New York City. Within walking distance to Chelsea Market (must see) and other restaurants and amenities. Easy access from JFK via Airtrain and LIRR. Safe neighborhood to walk around. Just ask for lower floors when you make reservations. Loved the old movie vibe.

I would probably have given this property three stars. Its location is good but seriously you're in Manhattan so there are a billion great locations. Close to the ABC and L trains. The staff is absolutely fantastic all except one young woman. Helpful, friendly, energetic again except for that young girl who couldn't be bothered. The rooms are tight, it's Manhattan so for the price point it's tolerable. 5 floor walk up was fine, the staff helped with my bags. Couple great young guys at the desk very helpful with that. A/C was great my room was almost too cold when I got there. Maybe it's the Fabuloso smell, I honestly can't stand that cheap cleaner. It was so overpowering, I just feel that stuff doesn't properly disinfect. I know it's an old building but it wasn't super clean. My bed sheets and toilet were clean but the shower could use some bleach. They had a nice garden in back and a kitchen downstairs. Also my room faced the back and it was so quiet which I loved. It was overall a nice trip but I don't think I would stay again. Not with so many other places to try.

The place was in a great location and the people working there were very kind and hospitable. However, when booking the room on booking.com, the pictures showed a large and lavish room which I thought we would get, instead we got a tiny room. The bed was on wheels with no headboard and right next to the radiator so I was worried it would catch fire constantly. Only 2 outlets in the room worked, the TV didn't work, there was mold on the bathroom ceiling, the shower handle fell off as soon as I first touched it, and there was no noise proof from the hall, we could hear everything out there. I knew there would be no elevator, but to walk up 5 flights of stairs for that room was disappointing. The worst was when we saw into other rooms and they were much bigger, nicer, and had better beds with headboards. I would not recommend this place, especially for $230 a night.

Staff were nice, and the old Hollywood theme was fun. However, it was a little shabby (fresh coat of paint would help)! Also, hope you're young and fit because it is a LOT of stairs.

Horrible! Manager Sean is VERY RUDE! AC broke down on our second night and they just went u to our room to removed the ac from the window and plugged in two small fans. We couldn't sleep because of the heat and humidity on the room and when we asked them for credit Sean just justified the situation saying that other people from different rooms requested the ac to be removed from the windows because it's was "chilly/cold" outside and they proceeded to do the same in our room. The bathroom was dirty and full of mildew in every single wall. Facilities doesn't have elevators. Again, management is -10 out of 10.

i've never met more friendlier staff! the room was clean, and it's in a relatively safe area. i don't think there's an elevator tho, but we were on the first floor, so it wasn't a problem!! there are super cute games you can use as well as a kitchen with utensils and cups etc. would stay here again!!!!

Chelsea Pines Inn is located in the Meatpacking District of New York. It is super close to plenty of tourist areas and that is the main reason I wanted to stay here. As some have noted there is no elevator and while checking in, we were given the fourth floor to walk up to. If you are seriously packing a lot or carrying heavy luggage this might be a little bit difficult to do. Front desk did ask if we wanted it needed help with our luggage but we decided to just give it a try. Overall the room is pretty small and that was what I was expecting. The hotel and room itself felt pretty old school and had a lot of old movie posters of movies I never heard of. The air conditioner worked pretty well in the room that we were staying in. Didn't try their free breakfast since I haven't been waking up that early to come down and get it. The stay was alright but we literally weren't in the hotel that often, just to sleep and that is about it. WiFi is a little slow and sometimes you do get kicked off. But if you want to stay in this area, I think it's pretty affordable for younger people.

If you care about racial/social justice and the shameful state of race relations in this country, do not patronize this inn. From 2016-2022, I was a regular guest at the Chelsea Pines and I witnessed, first-hand, how the housekeeping staff and management team would rather enable and solicit white guests who damaged the property by punching a hole in the wall, than appreciate Black patrons -- like me -- who posted glowing reviews and generated new business for them. Check out 2 of my past, positive reviews here: https://www.tripadvisor.com/ShowUserReviews-g60763-d122020-r406733610-Chelsea_Pines_Inn-New_York_City_New_York.html https://www.tripadvisor.com/ShowUserReviews-g60763-d122020-r796689920-Chelsea_Pines_Inn-New_York_City_New_York.html My sister and I were banned from the premises for "soiling" linens with our hair oil products. However, the white man who trashed the Inn's Hideaway Suite, by punching holes in the wall and causing structural damage, was welcomed back again and again -- despite the fact that the on-site engineer had to spend weeks repairing the white guest's wanton destruction. Spend you hard earned money on AirBnB apartments, where they are actively trying to end discriminatory practices in the hospitality industry.

Great hotel-nice and clean and offers continental breakfast. Only downside is that there is no elevator.

The rooms are clean, fresh, and actually spacious for NYC. The staff are pleasant, polite and helpful. The bed is comfortable, clean, and free of bed bugs. The stairs are steep, but the staff provides assistance with carrying luggage upon guest arrival / departure. They have an outdoors sitting area in the back. The breakfast included is very nice.

I stayed here a few days and the main thing this place has going for it is location, location, location and that's about 4 stars, but when you read my review, you'll see why I've gone down to 2 stars. Just around the corner there's a ginormous Starbucks for coffee lovers and Chelsea Market for those who love to shop weird cool stuff! Now here's where 2 stars get taken off. Here's the downside of staying at Chelsea Pines Inn. First off there are no elevators, so if your staying up on the 4th or 5th floor and have any amount of luggage, good luck with trying not to kill yourself as you try to crawl your way up the stairs. And no I'm not old! Second thing that sucks, is if your wanting to plug in your laptop, phone or anything electronic, the sockets are all loose, so your stuff won't stay plugged in. Basically in order for you get a charge, you'll need to strategically place your items in such a way that you'll ensure your stuff gets charged. It's like playing Jenga, but with electronics! Third thing is the Wifi is painstakingly slow and at times non-existent. I was trying to watch a program on my laptop and it would take forever to load and once it loaded, it would just stop all of a sudden and never come back on. It's like entertainment for the dead, your dead so it doesn't matter! Forth thing is probably the most disturbing, is the fact that the bathroom wasn't cleaned. I noticed right off the bat that the toilet seat area had hair on it and when I took a shower there was mildew, which made me want to scream as if I were in the psycho film ready to be cut into pieces! Anywho, this is a place I seriously can't recommend and yes, that's how serious I am about it. I'm seriously going to ask you to take my review seriously. Got it?! Dear Chelsea "Pines" Inn please take this review seriously and update many things and if your not going to update, then at least start charging half the price for your extremely outdated rooms, which makes me feel like I got transported back to 1950's, where I'd just be transported back to the future!

This is a wonderful and affordable place to stay in. Awesome location and neighborhood feel, away from the crazy, city loud noise!!! Walking distance to Chelsea Market, Union Square, Highline, Greenwich Village and more. Hotel staff that checked us in, his name is SEAN, was super nice, showed us few room to choose from and did not mind helping us with our bags. He gave us great tips where to go and eat and what to do. The cleaning staff changed our towels and cleaned our room every day! Everyone working here is wonderful and friendly. We highly recommend CHELSEA PINES INN

HORRIBLE! HORRIBLE! Booked a room 3 nights, had to leave the second night after the pipes in the room started leaking, bathroom is dirty and the shower is outside the bathroom. When we arrived the tv in the room did not work, the wifi is non existent. If I tell you that the second night we had to rush out of the room after the pipes started leaking!!! I took a video and plan to get a full refund

I loved this place! Felt like a sweet little bed and breakfast in a brownstone. Sean was super helpful, friendly, and made my stay feel very welcome. So glad I made a reservation here! Definitely recommend!

This place is a hidden gem of a boutique hotel with an AMAZING location and friendly service. I was only in NYC for about 30 hours, and this was the perfect spot for me. During my trip, I visited the Chelsea Market, walked the High Line to visit Hudson Yards, saw a show at the Comedy Cellar, and took a day trip to the American Museum of Natural History. I don't want to repeat some of the other reviews, but some quick highlights that deserve mentioning: - friendly service - right next to a subway line - complimentary continental breakfast - cozy but comfy rooms (AC in the rooms) - awesome location with quick access to awesome food spots - budget friendly (relative to other NYC hotel options) - not overly touristy like some other hotels Strongly recommend a visit to this hotel. I certainly plan on coming back for future visits!

Pros: Decent sized room. Location, location, location. Cons: Slowest of WiFi. Breakfast is basically just various breads, so definitely not worth coming down from the fifth floor for unless you're leaving anyway. TV gets barely any channels and they come in through rabbit ears fuzz. Bedding not the best. Speaking of floors; old school NYC, no elevator, steep stairs. Keep that in mind if you're planning to tie one on!

Don't believe Expedia photos. Completely different awful experience. Booked for Aug 6th night, last room #402, worse room i saw in my live. And i have been to many. Look on the attached photos. Outdated with smell of mold, AC blowing directly to your head, crack in the door so you can see and hear noisy neighbors. Asked for refund, never paid back... Don't stay here! Went to other hotel..

DO NOT BOOK DIRECT! This hotel does not have online booking management, and they make it impossible to contact them to cancel and you could lose your deposit. Better yet, just find a different hotel and minimize the risk.

The staff here were all incredibly nice. The hotel is a bargain and very clean and friendly. But your experience varies wildly depending on which room you are in. On the 5th floor (walk up) the room smelled very mildewy, and we could smell toilet smells almost seeming to come out of the woodwork. We kept the AC on to lower the humidity and smell but it didn't dry out the mildew smell. After moving to another room, all was cozy and nice.

Well I have just arrived in my room and it is adorable. From my first call to get a reservation with Efrahm to my check in with Shawn I have had a wonderful experience! I'm so excited for my stay in this quaint hotel and I couldn't ask for a better location.

I booked this hotel because it was close to my work. I came in town on business. After checking in I was disgusted by the scent in the hallway and the foul odor in my room. The guys at the front were respectful. I decided to switch hotels. I was promised a full refund and told to contact my booking agency to initiate the refund. Chelsea Pines Inn then refused to refund me for the full amount that they promised and now I'm currently fighting to receive a refund from their hotel.

Yes, it's a lovely property and in my experiences, priced well. However, upon my latest stay, the hotel insisted on charging me a full night's stay after I canceled a booking five days in advance. I travel often, and that has never happened to me anywhere. I would not have even asked if it was last minute. However, clearly they value taking in money by any means over reason, professionalism, or courtesy.

Chelsea Pines Inn got it right! A surprise birthday stay-cation with a wonderful twist! An ode to old Hollywood, we laid our heads in the Lee Remick room. Nicely decorated with movie posters and updated amenities. Jay the owner and staff should hold hospitality classes twice a week. Then there was the outdoor garden! We missed breakfast because I love to sleep in but Jay invited us to have some of his homemade (banana nut) bread! If you're looking for a place to stay that has it all, look no further than Chelsea Pines Inn. P.S. Charlie Chaplin paid us a visit right before we left the garden. He too understands hospitality. If you were wondering why they named the cat "Charlie Chaplin". Wait until you see him

Best hotel experience while traveling ever! Al, one of the managers, accommodated the bf and I with a standard room immediately upon check-in. Usually, check-in is at 3pm, but our reserved room wasn't ready. He saw our exhausted faces (after a 6 hour red-eye flight) and upgraded us at no extra cost as soon as a spot was available. GREAT SERVICE. The building decor is fun and reminiscent of old Hollywood glamor. Every room is assigned an actress and decorated with posters in honor of the starlet. Jay, one of the hotel owners, collected these posters since his father used to own a theater. We had the Yvonne de Carlo "dressing room" (Lily from "The Munsters"), which had its own shower and bathroom. (Typically, most of the rooms share a communal bathroom on each floor). The space was neat, charming with all of Yvonne's vintage movie posters, and had cable. I got to watch Food Network and MTV each night! Free continental breakfast each morning in their kitchen with tables and a patio area, wonderful location right next to the A, C, E, and L subway lines, friendly front desk staff (they'll hold your luggage for you either prior to check-in or after check-out), and a cute Chelsea Morning newsletter each day detailing the weather and fun events in the neighborhood. Reasonably-priced in the charming Chelsea neighborhood. This was my first time visiting New York City and staying here only enhanced my wonderful experience. Thanks Jay and Al!

This place gets 5-stars. No question. We had the Sheree North room--I'm not sure what that was since my wife booked the room. I think it was the middle level room. The room was more spacious that I expected. The bathroom (sink&toilet) was separate from the shower which opened into the suite. Not sure why it was built that way, but I suspect that the bathroom was so small that there would be no room for a shower door to open. It actually works out well. The bathroom was small--when using the toilet, my toes touched the door. And I had to open the door before standing up or sitting down or else I would've hit my head. Expect small bathrooms. I can't remember the size of the bathroom in my last hotel, but I don't expect big anything in large cities where space is at a premium. They had a nice breakfast spread (bagels, doughnuts, coffee, sweet bread, cereal, juice). It is very convenient to Subway. Chelsea Pines' recommendation for restaurants were excellent--not a bad meal was had. Instead of flying to NYC, we took the train and this place is a couple of subway stops from penn station (or $6 or $7 cab if you have luggage). We took a cab to chelsea pines inn, but subway when we left. Very convenient for us. Another reason we selected this place is that my wife doesn't like being in tall buildings and doesn't like elevators. So this place was perfect!

I can't say enough good things about the Chelsea Pines Inn. I have traveled the world and stayed in everything from a bare-bones hostel to 5-star hotels, and these guys could teach every single one of those places how to do hospitality right. This place is incredible value and worth every penny. I've stayed here twice on business, and was delighted both times. My travel companions booked elsewhere (either uptown or at other hotels in the neighborhood) and got tiny rooms at 3x the price. The location is perfect: it's within sight of the A-C-E line on 8th Ave and 14th- about 100 steps. It's surrounded by plenty of food options from quick diner and grab and go options, all the way to sit down, multi-course meals. Chelsea Market is close, which if you want some fabulously fresh food, that's a great place to stop for lunch. The tech and industry offices are within walking distance, which makes meeting colleagues incredibly easy. The rooms are flawless, spacious (none of this converted closet shenanigans), and very clean. Towels, concierge items you may have forgotten, etc are all readily available. The AC in the summer is a welcome respite, and the street noise doesn't seem to make it into the rooms. A big plus for me is the daily breakfast spread. This isn't some anemic continental breakfast like chain hotels, but a full spread. Sliced meat, fresh fruit, bagels and pastries, tea and coffee, and homemade bread are offered and it's nice to eat quietly on the patio before running to sightsee or work. The staff is nothing but helpful and make check in/out a breeze and are always ready to help with arrangements. As stated, the only drawback is there is no elevator. Staff will grab your bags for you, but if you have a 5th floor room, I'm pretty sure after a week's stay you are allowed to moan and complain about " d@%# New York City walkups" like a local. This hotel is one of the best I've stayed at worldwide and not only do I plan on staying here every time i travel to the city, I recommend it to friends and coworkers.

Chelsea Pines is such a sweet little spot. We had a nice space last night but we ended up leaving early because the bed in our room was a little bit smaller then expected. The gentleman who greeted us and checked us in was wonderful.

Very friendly front desk. The room/door keys demagnitized easily and had to be replaced often. Lovely little backyard seating area. Clean room but shower clogged. Excellent location and price

To add to the other reviews here, Chelsea Pines deserves all the recognition it can get. This was our first time to New York for the weekend, and we had no idea what we were getting into. The hotel is located a few steps away from the Subway (on a line that connects all the way up to Midtown). Here are some highlights from our stay here: We arrived late on Friday (around 1:00 A.M) and were welcomed by Sean at the front desk. He was very receptive to all of our questions and pointed us right back out the door to a 24 hour Cuban restaurant a couple blocks away - exactly what we needed! The next morning we headed downstairs at 11:00 for the complimentary breakfast (which included, bagels croissants, donuts, you name it). There was cheese cut off the block, yogurt, jam, olives, OJ, apple juice, mint/lime water - everything was delicious. The owner, Jay, came over to say hello and make sure we were alright as we sat in their beautiful, cozy dining area (with a nice courtyard to walk out to). We met Jason - who was super friendly and made us feel extra welcome - his Spiced Pear cider is great, and we were able to find a familiar face and chat when we felt overwhelmed around town! Later during our stay we met Edwin who pointed us to a Holiday Market at Union Square - we didn't even know but it was exactly what we wanted to take a break from sightseeing. I could go on and on, but this is the place to stay in New York for ease of transportation, location, and the best people around to help you experience the City. Don't stay anywhere else!!

We stayed only one night at Chelsea Pines, but it was really enjoyable! The staff was very friendly and the room was simple, but did its job well. The location is also really great! The only thing I can say negatively is that the pillows weren't nice at all, so if you can bring your own pillows, do it. Other than that, it was a great room to stay in and I would book here again!

My partner and I wanted a vacation in New York for years, so I would research hotels in bedbugregistry.com because I have a deathly fear of bedbugs. By the time I researched a hotel that was deemed safe, the cost of our trip made me say "eff this, let's go to Europe for the same price." We decided to stop skipping New York and book a hotel. Exhausted searches led me to gay travel sites and tripadvisor.com where we found Chelsea Pines Inn. At the time of our reservation booking, this gay owned and operated bed & breakfast is ranked #6 in the city. We read nothing but rave reviews and bedbugregistry.com had nary a complaint about the building. "Honey, we're going to New York." I booked online and received a confirmation within 24 hours. We had no idea just how loved and adored this hotel is. A fellow hotel guest told us that this was his third stay, and it took him multiple tries to successfully reserve a room. A hotel staff member told us that a woman was unable to reserve room with the times she requested, so she re-arranged her entire vacation so she could book a room. After staying in the city for a week, in the Tab Hunter room of all things, we will never stay anywhere but Chelsea Pines Inn. The location is fantastic. The staff are wonderful. The room is incredibly comfortable, clean, and quiet. The hotel cat Charlie is adorable. The wine & cheese party was icing on the cake.

I was scrambling a week before christmas to find a place to stay from 12/26 to 1/2. After passing over countless places wanting as much as 1000.00 per night, I stumbled across this place. 239.00 per night. That right there is worth three stars. The location is perfect. It is right on the corner of 14th and 8, which is about 50 steps away from the ACE and the L lines. Great for getting just about anywhere. The staff was awesome and helpful. From the moment we walked in from the rain after a delayed flight and i was greeted by name until the minute we left, they were accomodating. They were always eager to provide suggestions, look stuff up, make reservations, call cars, offer umbrellas, etc. When we decided to try to see if they had availability on the 31st and the 1st (I sprung this on them at around 1 am on the night of the 30th, which was to be our last night), they said they promised to see what they can do. they called early the next morning to offer us the same room for two more nights at the same rate of 239.00. That was pretty cool. They have a cat named charlie chaplin that my wife made the mistake of letting in our room one night. She (the cat) seemed really appreciative. Around 4am i woke up to it mounting my leg and biting the comforter. We had to kick her out. She meowed a bit outside our door and then someone else took her in. The room was small, of course, but clean and comfortable. The inn can be a little loud at times. There are no elevators and the steps are loud. The rooms are tight and the radiators make sounds that i don't understand. It's tolerable though. The next time we're in new york i probably won't even bother looking for another place. We'll just stay here again for sure.

I adore this B&B - we stayed 4 nights. The property is beautiful, the staff is welcoming and friendly, the decor is divine. The breakfast is fabulous; SOOOOOO much better than the crappy pre-made stuff the Marriott or Hilton hotels try to pawn off as breakfast. The food was even Paelo-friendly!. Also, there is fruit, water, ice tea, and cookies available all day, for free, so if you are feeling peckish you can just grab something from the kitchen. LOVE! I loved the neighborhood and all that it offers, The property is located half a block from the 14th Street MTA station. Every morning they publish a little flyer that has suggestions for things to do a nd see, where to eat, etc. Even though I grew up in New York and visit there frequently, this was very helpful, with hyper-current info. Let me go back to the staff - they were friendly, helpful, polite, sincere, understanding, and just plain lovely. They were so nice to me, my husband, and my son. They really made a difference, and cheered me up when I was feeling a little blue. Thank you, Chelsea Pines Inn! Than you Charlie the Cat for letting me pet you when I missed my critters. My $$ rating is based on NYC rates - it is a different world out there. Really.

I stayed at this hotel for 3 nights paying over $225 per night. They gave me room 506. Turned out the exhaust is right next to the door. Not sure if anyone can sleep with this type of noise. 3 miserable nights. On my 3rd day I spoke to the lady in the morning about my disappointing with the noise yet nothing was done about it.after tossing and turning at 12:00 midnight I called the front desk and talked to them again. The gentleman who answered came up and turned the exhaust off. It is not fair up threw someone in this worthless room. Pillows are like rocks and kind of smelly. Cleanliness is average, condition of the room is below average but staff is Nice. I am ok with no elevator carrying my luggage 5 stories up but I am not ok with a smelly and noisy room. Based on my experience I don't recommend this hotel.

I've stayed at the Chelsea Pines several times at the suggestion of a friend. It'sa cozy place--the rooms are uniquely decorated, the staff friendly, and the location was very convenient to my needs ... I'm planning to return to New York over the Thanksgiving holiday and I thought to check around ... and I came back. reasonable prices, comfortable facilities and (best of all) charlie! you can see charlie here: http://www.chelseapinesinn.org/meetthestaff/charlie.html ... Charie is the resident cat--he seems to figure out who's interested and who isn't, and when i stay there he usually stays in my room for part of the time. so--helpful staff, attractive accommodations at a reasonable price and a friendly cat mean I will return around thanksgiving.

I won't repeat what's already been said, but what a great place! Most of the time I'm in NYC, I stay with friends, but my last visit was the first time at a hotel. Both the wonderful facilities and friendly staff made me feel like I was staying with friends. Full size room and bathroom with a/c, cable, business center, friendly cat, nearby MTA stop and continental breakfast. I had a room facing the backyard, so other than when it was recess at the preschool on the other side of the fence, it was blissfully quiet. The one caveat is that if you don't like climbing stairs, this may not be a good fit and there's no elevator. But between climbing up and down to my room on the 4th floor and walking all over the city, I was able to burn off all the calories from the great meals I had on this visit. Highly recommended and a great value in terms of both cost and service. If I don't stay with friends/relatives on my next visit back to NYC, this is definitely where I'll be staying.

I usually don't write Yelp reviews, but when a business is as lovely as this one, you have to. I stayed at the Chelsea Pines Inn for a "mental wellness" vacation, and I had the time of my life. It's absolutely adorable, and it feels more like you're going home than into a hotel. It's right in the middle of everything...and even in the freezing winter wind, I was able to make it all around to all my favorite spots (NARS, marc jacobs, Chelsea Market, Diane Von Furstenburg, Sephora) within a few minutes. I even walked down Broadway and got my nails done. The staff is very friendly and you can tell it's genuine and not just because you're paying them to stay. They let me leave my bags at the hotel before check-in, and even after I checked OUT, so that I could easily navigate the city. I felt very safe and cozy here, and they offered free breakfast and the kitchen was full of cookies, milk, yogurt, fruit, tea, and coffee. I just booked another stay with them, and I'm bringing my friend from Sacramento. She has to experience this environment too. If you love kind and cozy...stay here. You'll leave feeling like a better person. xoxo

Haven't seen our room yet... But if the service is any indication we are in for a treat. The staff have been amazingly helpful and friendly. We just finished complimentary breakfast on the patio, got suggestions for site seeing, and have someone helping us book theater tickets!!! My review is a bit delayed but I wanted to make sure to do one. This was a great place. The location was absolutely the best- kudos to my bestie for finding it. Close to the subway, safe for us 2 girls to go out alone. The staff was very helpful. They offered suggestions, gave us directions, reserved tickets for us, and when our flight home got cancelled due to snow, they offered us another night at a discounted rate! The rooms are cozy and very accommodating. We will definitely be back...hopefully soon :)

Welcome Home! This is exactly what the cheerful gent at the front desk said to me when I rolled in to the charming Chelsea Pines Inn after a very long travel day from San Francisco. Then he said, "You must be Stacy, we've been expecting you," and a diminutive black and white cat wove between my ankles purring - Charlie Chaplin as I was soon to learn. From my first moment in the door all the way through my three night stay, Chelsea Pines Inn exceeded my expectations at every turn. The building itself is a wonderful walk-up that is well-located in Chelsea - just off the Subway (A,C,E,L), a short walk from the trendy Meatpacking District and beautiful Highline Park, and about a 15 minute walk to the East Village. There are plenty of restaurants, coffee spots, bars and locally owned shops to satisfy every desire. In fact, when you check in, you not only get a handy list of restaurants (any of which the enthusiastic staff is happy to call and make reservations for you) but also a subway map and a local shopping guide. But don't make the mistake of going out for breakfast as the Pines offers the best free breakfast spread I have experienced outside of Europe. From bagels and butterscotch bread (homemade by one of the owners) to cereal and charcuterie, you are certain to get your fill before a busy day of exploring the Big Apple. The best part is that it seems the people who stay at the Pines are equally cool as the staff is, so you enjoy your breakfast with lots of very nice and interesting folks from all over the world, not a gaggle of 50-something business men from Kansas and the like who still smell like last night's bender while they piggishly feed their ample bellies. Each room is dedicated to a different movie star from back in the day - my room was the Kim Novak room, adorned with fantastic old movie posters, some of them from her more obscure films. Delightful! All of the important stuff is in place - clean, nicely appointed, comfortable with recently remodeled bathroom. (Small, but no smaller than any other typical NYC hotel room) And my personal favorite? Well, when you have your DND on the door the staff actually DOES NOT DISTURB you. No tentative knock on the door from housekeeping just to make sure the DND isn't a mistake or to check if you want towels or something. I don't know that I've EVER stayed at an American hotel where the staff actually understands the meaning of do not disturb. Again, delightful! As for the staff - they are simply fabulous. The inn has been run by the same two gentlemen for 26 years and they treat is as their home and you as a guest in their home. Accommodating is a gross understatement when describing the team at the Pines - every person we met went out of their way to help us make the most of our trip to NYC. Oh, and last but certainly not least, Charlie Chaplin, the Inn Cat. He is a warm, loving ball of fluff who will come right into your room with you to hang out (or sleep over) if you allow him to. I cannot recommend the Chelsea Pines Inn vigorously enough. Simply put - stay here!

Best hotel in NYC. Decor, location and amenities make it great, the staff put it over the top. Best hidden gem. It was easy to check in eventhough delayed by 12 hours, and we have been treated perfectly. And Charlie Chaplin is a love.

Wow. God is in the details. The rooms are not crazy luxurious but every detail such as towels, soap cleanliness and breakfast are at the highest standards. You also can't beat the location! You will love it!

We recently stayed here for three nights. This hotel is very conveniently located to the subway, walk to the Highline and Chelsea market. GREAT location. Our room facing the back rather than the street was surprisingly very quiet. They must have thick walls because we didn't hear other guests either. All the staff are incredibly friendly and helpful. I love that they recycle and use real dishes for breakfast! Breakfast was good with lots of options. Overall they are offering a great place to stay in NY! The place is older and a little rustic but it's clean and comfortable. The WiFi was pretty much useless in our room. I would definitely stay here again.

New York's best kept secret! The staff is tremendous in terms of service and cleanliness and they are quite affordable. Be sure to ask for Restaurant recommendations, they know there stuff! Not a cat person but that charlie Chaplin is some character. I make sure my friends stay here when they visit.

My husband and I spend 5 days at the Chelsea Pines Inn in July for our "2nd honeymoon" and we have booked other hotels in varies areas in NYC , like lower east side and Brooklyn to experience the different "boroughs" of the Big Apple. But Chelsea Pines is definitely our favourite, we already decided have to stay there again when we are back next time visiting NYC! I did lots of research before booking the hotels, so read lots of good reviews about the hotel, and let me tell'ya , it didn't disappoint! The manager Jay and his staff : Troy, Jubel among others were just so friendly and helpful, they always went above and all to help us: finding restaurants, live performance, daily updates on what to do..we have visited 3 restaurants on their recommendations( they even provided you with a list and their reviews, which was really handy) , they are all superb - owner Jay is a serious foodie, so you are in good hands in finding the neighbourhood best eateries! The room is fun and funky, love the Hollywood stars deco throughout , very modern and clean , with lovely homey feel. It is like our home away from home, the kitchen is always with refreshments for you to refuel which is super handy. Breakfast is free and you can eat it in the lovely backyard, very relaxed way to start your day. Excellent location in Chelsea and Village area, convient to go everywhere , shopping , eating out, going out at night...It is our first time in NYC, we feel very safe in going out at night , even past midnight, obviously common sense is still needed as when you are overseas, but the whole city is very safe . Love everything about the hotel and the people , and Charlie the cat, oh how i got attached to the cat! Can't say enough about the hotel , you have to try it! We will definitely be back! xoxo

So glad I wound up here! After a botched reservation elsewhere, I booked a last minute room at what I thought was a hole-in-the-wall no name hotel. Boy, was I wrong! Chelsea Pines Inn is fantastic! - Excellent customer service! - Big rooms and huge bathroom (by NYC standards) - Complimentary breakfast - Best location in town I will definitely be coming back here when I'm in town for work.

I travel a lot in my work, but have never felt as welcomed as I did coming to Chelsea Pines Inn. A great location to get to know New York, and the friendliest staff. Highly recommended! The continental breakfast buffet is perfect, including fresh berries and New York bagels. Plus there are free fruit and cookies 24/7. But what really makes this place a gem is the way the staff give inside tips about the city, and simply the way they treat you. The only drawback is that there is no elevator, and staying on the fifth floor (as I did) can be a bit hard on your legs.

This is the best place I stayed ever in NYC. First of all great location, close to metro and other activities to do. Second the hotel itself is very cozy, clean with very friendly employees. Third, great breakfast with quite a choice. Very nice place to eat outside a bit small but in general more than nice. Very quiet and wonderful to relax. Definitely recommend for short or long stay. A bit pricey but worth every penny we paid! Thanks a lot! Had a great experience!!!

If you are ever wanting to stay in the Chelsea area, this Inn is the perfect place to stay. Its only walking distance from the Chelsea Market, right near the Highline, and a block away from the Subway which can take you all over town. When My husband and I went to New York two years ago, it was my very first time in the city. Jay, the owner of the Inn, gave us so many recommendation of things to do in the neighborhood and every one of them was wonderful. The breakfast that is provided in the morning is such a healthy European style spread, and the afternoon guests are delighted with home made apple cider and baked goodies. When we were staying here for a week, we explored the city by foot. The location of Chelsea Pines Inn being so central to the subway made it effortless to stop back in each afternoon and relax on the patio before heading out again to explore. The room we stayed in was tiny but so New York. I wouldn't have wanted it bigger- and even in its small space, the details of the decor, the towels, the soaps, and the bedding made it feel elevated and luxurious. Our room's window overlooked the beautiful patio and Charlie, the Inn's cat, would stop by to say hello on occasion. We were actually snowed in and could not leave on the day we were expected to, and Jay was able to accommodate us and let us stay an additional night. The service was beyond excellent and I truly felt like we had that local new York experience, much to thanks to the staff at Chelsea Pines. Now when back home in Colorado, when we hear of friends going to visit NY, we always encourage them to book at The Chelsea Pines Inn. If we return to NY again, we will 100% be staying here!

I reserved a room for a one night stay at the Chelsea Pines Inn. The day before my reservation, I went online to search the address of the hotel and when I typed in the name into Google, the search term "Chelsea Pines Inn Bed Bugs" auto populated into the search box. I clicked on the search and found numerous past reports on multiple websites documenting a bed bug problem at this hotel. Naturally, I called the hotel to cancel my reservation and spoke with Mark. With his apathetic tone, he could not care less about my legitimate concerns. I have never been exposed to such poor customer service. I was willing to pay some portion of the price as a cancellation fee, but that was not good enough. Even if I cancelled, they would still charge me nearly the full price of my stay. Mark insisted that I should have called 1 week in advance to cancel, which is a ridiculous cancellation policy. I will never book with them again.

Charming hotel with a personal touch located smack dab in the middle of Chelsea. Great location if you're in NY for pleasure...Broadway is only about an $8.00 cab ride away. The staff is incredibly friendly and informative. The rooms are spacious and decorated in a movie star dressing room theme....cool bathrooms as well! The only negative is that they don't have any elevators so my friend and I (both females) had to lug our heavy luggage up 4 flights of some very steep stairs. NOT fun...especially when you've just gotten off of an 8 hour flight or stumbling in at 4am from a night of drinking. Regardless, I would stay at Chelsea Pines again just for the adorable rooms and the wonderful staff.