Chelsea Plaza Hotel

This hotel deserves zero stars, but I had to select one star to post this review. When I booked the hotel, they required full payment upfront. However, at the last moment, they canceled my booking, citing “internal issues” and told me to find alternative accommodations. I faced significant challenges getting my refund. My calls went unanswered, and emails received no response. I had to escalate the matter by involving the Dubai Municipality and Dubai Police for assistance via email. Only with their intervention did I finally receive my refund.

It's still renovation with different name now LUXE HOTEL now. Will be another one month to full operation when I visit inside was looking really good I always liked that place bring alot of memories specifically for how's was here on the 90s

Dear Chelsea Plaza Management, We would like to bring to your attention a very disappointing experience we faced with your property. We had booked two rooms at Chelsea Plaza Hotel for our guests; however, due to internal issues at the hotel, our guests had to suffer significant inconvenience. Staff told guest to leave the hotel. By 11:00 PM, they were compelled to shift to another hotel, which caused them considerable discomfort. Despite repeated attempts, we have not yet received any update regarding the pending refund. Unfortunately, our calls to Accounts, Reservations, and Front Desk have gone unanswered, which is highly unprofessional and concerning. As a local travel agent in Dubai, such experiences directly impact our trust and business partnerships. At this stage, we cannot recommend Chelsea Plaza Hotel for future bookings. However, we will continue to try reaching out to your management team in the hope of resolving this matter amicably and securing the refund at the earliest. We sincerely urge you to look into this issue on priority and provide a resolution. Thanks & Regards, Team LaVista Travel LLC

Great hotel with comfortable rooms and excellent service. The staff are welcoming, and the location is perfect for exploring Dubai.

Staying here always feels welcoming and professional. Baku really needs hotels like Chelsea Plaza – international travelers and locals would love it. Investors should think about bringing this concept to Azerbaijan.

Fixen are good workers, fast and reliable at any time, so if you need skilled workers, call Fixen company, thank you

I had the best moments here The place is very well organized

Beautiful rooms with good views, good location with access to almost everything a few steps away! Great service by the staff as well who are very polite and helpful. There are also many amenities you can take advantage of. The food was delicious but a little expensive in my opinion. It was overall a good stay for me.