Chelsea Plaza Hotel

Fantastic stay at Chelsea Plaza Hotel in Satwa! The staff was incredibly welcoming, and the rooms were spotless. It’s perfectly located with easy access to nearby attractions. Highly recommend it for anyone visiting Dubai! — White Sky Travel and Tourism Dubai

Stayed here for 4 nights and found it ok, but with room for improvement. The good: 1) staff is very polite and accommodating 2) sports bar - works every night till 3am. good place to watch sports and play pool. 3) price relative to location The bad: 1) there is a nightclub on the first floor that also works till 3am daily - I could hear every song on the 4th floor. I could tolerate it but could be an issue for others. 2) the breakfast offered is one of the worst I’ve ever seen at a hotel. Rooms are outdated but clean. As a whole, I had a good experience here. You get what you pay for.

I first stayed at this hotel during the period of 2008-2011, back when it was still known as the Ramada Hotel. At that time, it was an excellent option with a convenient location near the Al Satwa roundabout—a landmark every taxi driver could easily find in the days before Dubai had a comprehensive system of street names. The hotel offered a memorable experience, with a delightful Italian restaurant serving authentic stone oven pizzas and a lively Australian sports bar. Based on those fond memories, I decided to return after many years, hoping for a similar experience. Unfortunately, what I found was a shadow of its former self. To start on a positive note, the staff remains as friendly and welcoming as they were back in the day. Their professionalism and helpfulness are still commendable. However, the Italian restaurant and sports bar are long gone, replaced by a new bar that plays loud music until 3 AM—a major disturbance for anyone staying on the lower floors. The state of the rooms is where the real disappointment sets in. It’s clear that no updates or renovations have been made since my last stay over a decade ago. The beds are old, the chairs and sofas are sagging, and the carpets are lifting in places. The bathroom was neither clean nor well-maintained, with worn-out fixtures and only one towel provided. The windows were so dirty that looking outside wasn’t an appealing option. Overall, the rooms feel tired and neglected, far below the standard one would expect in a competitive city like Dubai. This hotel is no longer the business-friendly choice it once was. While the location still holds potential, the facilities are in desperate need of a comprehensive upgrade to stay relevant in Dubai’s mid-range hotel market. Sadly, it’s hard to justify even a three-star rating in its current state; two stars would be more accurate. It’s disappointing to see a once-reliable hotel fall so far from grace. What was once an ideal option for business travelers is now a hotel struggling to keep up with the competition. I hope the management considers a significant refurbishment, as the Chelsea Hotel has the potential to reclaim its former glory.

My stay at Chelsea Plaza Hotel was a mixed experience. The location is convenient, with easy access to nearby attractions, and the staff were polite and accommodating. However, the facilities feel a bit outdated, and the rooms could benefit from some modern upgrades and better maintenance. The cleanliness was average, but there were areas that needed more attention. It’s a decent option if you’re on a budget and don’t mind basic amenities, but there’s definitely room for improvement.

One good thing that I can mention is nice staff members Santos and Vivic (you deserve 5 stars). Santos gave us public transport cards and explained how they work. We left the cards at the reception. I hope that they handed over your card to you. The problems started when we have arrived to the hotel. The receptionist said to our co-worker that he had cancelled his booking but it was not true and after travel agency call they miraculously found out that booking wasn't cancelled. Hotel has good location and looks nice outside but inside is outdated. The room key card didn't work properly, the toilet didn't flush, the window won't open, room was cold. Bathroom was dirty and had mold, floor was all the time wet and slippery because of the toilet tank that cased flood because overflow system didn't work. The hot water was available up to 10 min not more. The breakfast was ok. All night every day you hear music from the clubs that is situated at the hotel.

We were there from Dec 30th, 2024- Jan 4th, 2025. We had to change rooms 3 times. First room the cold water wouldn’t come on in the shower. Second room the mini fridge didn’t work (they did bring us another one right away), the reason why we moved rooms again is because the music was so loud from 1 of the 3 bars in the hotel. We changed rooms and it was a little bit better but can still hear it. They have the Non-smoking sign on the doors but we would smell the cigarette smell. It was so disappointing as the pictures does look nice. I just wish we would have read the reviews first. |We didn’t try any of the restaurants. Nor did we try any of the bars (found out there are 3 in this hotel) but we can hear them, all throughout the night.

I had a wonderful stay at this hotel! The rooms are incredibly spacious and well-appointed, with a comfortable setup that includes a TV, coffee tables, sofa and a fantastic desk, perfect for getting some work done. The staff were professional, friendly and attentive, making sure all my needs were met. The highlight, though, was the amazing Wi-Fi speed, which made both work and streaming seamless. Overall, a great experience—I would definitely recommend it to anyone looking for comfort and convenience!

I booked the hotel bcs the reviews looked good .but it was to good to be true. I got a room on the 7th floor. The room looked acceptable with a nice view,the bathroom looked very old . The shower , sink and bathtub gived poor water deficiency. The swimming pool looked nice but was icecold ,the same with the jacuzzi that not was heated .it was not possibleto swim.Every night between midnight and 3AM , it was not possible to sleep bcs of the hard music noise from the Thai lounge on the 9th floor.Wen i went to the reception the next day to complain,they gived me a better room they say on the 4th floor. The music noise was eaven worse from the philipino lounge on the ground floor.wen the next day I complained again .wen the manager involved in this matter he said , despite the terrible noise every night we will give a suite for the next night and the last day the breakfast for free . in my opinion this old hotel is not worth the high price it costs per night. the hotel needs to be renovated urgently. the wall paper in the rooms showed bubbles, and gave a dirty impression, the furniture radiated luxury, but should also be renewed. the night lights did not work on one side of the king size bed and if you turned off the light with the button next to the bed you could not charge your phone because all power was off. For the money they asked it's not eaven 3 star value. It's not eaven 2 star comfort . Next time I will go to a better 4 star hotel. To the management I would say ,start to renovate or close it . In one word it's outdated .for this money you find better in Al satwa .