Lauren Choi
Google
Traditional atmosphere. Good food. Not a good serving service.
Lobster Tagliatelle was delicious. Wine pairing was nice too.
But I did not like the service. I went in a bit earlier than dinner time (around 5:30pm). I asked a waiter if they are open (google does not have hours info) and he asked his manager and then they let me go in. I was the only customer from the moment I went in until the moment I went out. But they gave me the table at the corner of the room which was unnecessary. Also, for the whole time I was eating food, the manager was busily walking around the room to prepare the dinner time. Of course, I understand that he needs to do his job. But other waiters were at least conscious that I am there and actually they were kind. But the manager waiter completely ignored me and acted like no one was sitting and eating there. Such gesture and behavior was very rude and mean.
I understand that he wants to excel at providing service to the customer and that is why he was so rigorous to have a perfect setting for the dinner time. But I do not understand why I was not a part of that “customer group”. Also, if he excludes me from his customer even though I was a for sure his customer, I am not sure if he is working so hard for his customer or for the sake of working hard.
Since it was a “proper” restaurant, I spend “some” money on my lobster pasta and a glass of wine. But the service and impression I had was neither “proper” nor “met the monetary value” I paid.
He might be different to you. But he was like that to me. One note, other younger boys were kind.
