Chez Allen

Beautiful spot right at the end of town. The location and view of town and mountains is equal to what you see from view point. The Access road (beyond the control of ChezAllen), is a challenge if in a vehicle...we were in a van and found parking and access quite difficult. The room we got first was smelling very strongly and had to ask for a change of room, which was obliged. The quilt /blanket in another room was also smelly and clearly had not been laundered. The staff were extremely accommodating and friendly. A little more training would help make them more efficient and aware. Attention to detail ....would add to room amenities and quality. Little things like replacing water in room, .. Kettle was non functional in one room (and was replaced), other rooms had no kettle. Just two tea bags as complementary for 4 days of stay...were some little matters to attend and enhance quality. Overall we had a pleasant stay. Thank you.

A very beautiful cottage top of the mountain. little far from center 10 mins walking distance. It is so beautiful at night. Love their service including their food. Staffs are so helpful and friendly, clean and nice ambiance. Would love to go there again and will recommend others too..

A tranquil place located in the upper echelons of the city, fringing the pine decked hills overlooking the city. Do visit their rooftop for spectacular views and their restaurant for the food! The better rooms are situated on the second floor, whereas the kitchen is on the first. Recommend you request accordingly for a better view. We couldn't have asked for more as the rooms were placed spectacularly and the amenities (games rooms) is well furnished and comfy Room for improvement: A television with cable in the restaurant and the cleanliness of the rooms

Very beautiful hotel, tastefully decorated, and perfect beds. The view from our corner room was phenomenal. Delicious dinner and breakfast. After arrival, we enjoyed sitting by the fireplace on the first floor. There are also a few local games available there.

Had a great stay! The service was excellent, and the room was clean and comfortable. They have both rooftop and indoor dine-in areas with tasty food. Definitely value for money!

Extremely well maintained property with helpful and friendly staff. Great views of the mountains from the balcony. English breakfast is good and the fireplace was an icing on the cake :)||Climb up to the homestay can be difficult for heavy vehicles though.

We really enjoyed our stay here! We got welcome tea which was a nice touch and the staff was very helpful. Comfortable, clean rooms and a fun decor for the hotel. Nice to have some lounges to relax in on every floor. Also offers a beautiful view of the town, check out the rooftop! We wished we could stay longer to explore this lovely place.

Me and my friend spent two nights at Chez Allen right in the middle of the Christmas holiday. It was a blessing to get a room because quite frankly, the mountains of Sri Lanka are packed with international and local tourists alike during this time. Chez Allen is a beautiful hotel with small details and decorations that was quite the contrast from the low-budget homestays I’d been staying during my Sri Lanka trip. For us, it was sort of a “treat yourself” weekend, as the price is higher than our usual stays. The room we had was spacious with a gorgeous view of the mountains from the balcony. We could watch the sunset from the balcony which was another bonus. There are fireplaces in the common area of each floor at the hotel, which was one of the reasons we chose this hotel in particular. Unfortunately, we never got to enjoy an actual fire. On the first night we were there, they weren’t able to get wood. On the second night, there happened to be a large part of over 30 guests (I think they were a big family or perhaps a wedding party) who sort of took over the entire hotel. My friend and I were not aware that this party was coming, and with them taking up all the common area space, it left us feeling rather “stuck” in the confides of our room. Because of this, we did not get to enjoy the fire that was made with the wood we had requested. I understand that sometimes big parties book up hotels, but I think this could’ve been communicate this to us ahead of time, or even upon booking. The party was loud, so we ended up listening to their conversation into the night. This party taking over all the common spaces, without our prior knowledge, was the downside of our stay for me. I wish the hotel had told us in advance, or even offered a small discount for the inconvenience of not really being able to enjoy the hotel space and putting up with all the noise. The staff went out of their way to accommodate making us a special breakfast menu on our first morning. This was incredibly kind, as their menu only offers western breakfast, and we were preferring Sri Lankan style breakfast (when in Sri Lanka, am I right?). Unfortunately on the second morning they were not able to accommodate us in this way, I suspect because they had their hands full with the large party of people. Not a big deal, but worth noting. Overall I felt that the staff was kind and accommodating to our needs. The hotel is beautifully situated right outside of the heart of Nuwara Eliya, which not only helps price wise but also was a welcomed break from the overcrowded heart of the city.