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We had a fantastic view from our room, comfortable beds, and Brahim and his staff were the most friendly and welcoming, like a second family. When my daughter got sick Brahim (and the driver, Hassan) personally took us to the hospital in Ourzazate and made sure her stay was as comfortable as possible, he even bought her pastries. If you go into the Kasbah, please try to find Abdel "Saber" Lilane, he is the best local guide that we had for our entire Morocco trip, his English is great and he has extensive knowledge of the area.