Chiang Mai Marriott Hotel

We had a wonderful 4 night stay at the hotel. Location was excellent as it’s literally adjacent to the night bazaar and walking distance to other sites. As Marriott Titanium members we received a complementary upgrade to a lovely suite which we really enjoyed. The breakfast buffet was excellent, and the staff throughout the resort were friendly and helpful. The pool was beautiful and we also enjoyed the balcony bar on the 3rd floor. We had a couples massage at the spa, and our therapists, OH and Jiab were very good, the best massage we had in Chiang Mai. The entire spa experience was great, including the treatment room with private changing and showers. We were sad to have to leave and we’re looking forward to coming back in the future.

Staff were friendly and welcoming. We were upgraded to a higher floor as requested, but unfortunately the room was right next to the lifts and quite noisy; we could hear people talking and dragging carts late at night, so we didn’t sleep well the first night and missed breakfast. The gym is small but has everything you need, and the staff there were great. The pool and poolside bar are lovely, quiet, relaxing, and calmer compared to the Shangri-La. When I mentioned the noise issue, manager Fern was very apologetic and patient. She showed us several options and moved us to a much better room, higher up and away from the lifts. She even offered a late 4 pm checkout, which was a nice touch. Location is excellent; close to one of Chiang Mai’s biggest night markets and an easy walk to the old city.

A Truly Unforgettable Stay at Marriott Chiang Mai From the moment I stepped into the grand lobby of the Marriott Chiang Mai, I knew I was in for a special experience. My first impression was of the incredible warmth and friendliness of the reception staff. They welcomed me with genuine smiles and were exceptionally helpful, making the check-in process a breeze. A huge thank you to them for their generosity; they went above and beyond by providing me with a stunning mountain view room. The room itself was a sanctuary of comfort and elegance. The mountain view was breathtaking, offering a serene backdrop to my stay. The room's spaciousness was a definite plus, but the bathroom was the real showstopper. It was lavishly appointed with a deep soaking tub and a separate, powerful rain shower—the perfect combination for unwinding after a day of exploring the city. The hotel's amenities are nothing short of spectacular. The rooftop swimming pool offers an amazing escape with panoramic city views, and the accompanying spa is a haven of relaxation. What truly impressed me was the thoughtful inclusion of a kids' playground, making it a perfect destination for families as well. Breakfast was a daily highlight. The buffet was a lavish spread with an impressive variety of choices to suit every palate, from local Thai delicacies to international favorites. The quality and freshness of the food were exceptional, setting a high standard for the day ahead. However, the culinary masterpiece of my trip was dining at Favola, the hotel's Italian restaurant on the second floor. It was an absolute revelation. The food was on a different level, cooked to perfection with authentic flavors that transported me straight to Italy. Every dish was a testament to the chef's skill and passion. It truly felt like Italy in the heart of Chiang Mai. My experience was made even more memorable by Mrs. Fah, who was the epitome of warmth and hospitality. Her kind welcome and generosity made our day, and her genuine passion for her work shone through. In conclusion, the Marriott Chiang Mai is more than just a hotel; it's a destination. The combination of exceptional service, luxurious accommodations, incredible amenities, and world-class dining, especially at Favola, makes it a standout. I am already planning my next visit and can't wait to return. A huge thank you to the entire team for a truly unforgettable experience!

Wonderful hotel. We didn’t get an upgrade as Gold members, which was somewhat disappointing but I understand that this is down to availability - we were offered free breakfast instead - which we used on one day out of the five we stayed. The breakfast was superb, so in hindsight I wish we’d woken up to use it more frequently. The swimming pool is great, excellent Mountain view and even better sunset views. Lobby is great for alcoholic drinks. Good happy hour timings around at different locations within the hotel. The locations of the hotel is excellent - right on the doorstep of the bustling night market. Would definitely stay again.

My recent seven-day stay at the Marriott Chiang Mai was nothing short of perfection, and a huge reason for that was an exceptional young woman named June, who works as a waitress at the Ping Cuisine and Bar. Where do I even begin? From the moment we met, June treated me not just as a customer, but as a guest in her care. Her attentiveness was remarkable; she had a magical way of anticipating needs before I even had to ask. A refreshed drink, an extra napkin, a recommendation tailored exactly to my mood – her service was intuitive and seamless. But what truly blew me away was her genuine care for my dining experience. I have some specific food preferences, and June didn't just note them – she took personal ownership of them. After our first conversation, she made it her mission to ensure every meal was perfect. And then something incredible happened: I noticed that every single staff member I interacted with, from the host to other servers, was aware of my preferences. I later discovered that June had proactively alerted her entire team! This level of communication and teamwork is rare and speaks volumes about her dedication and the incredible culture at Ping Cuisine. Thanks to June, I felt incredibly valued and cared for throughout my entire stay. Every breakfast and dinner was a joy, not just because of the delicious food (which was outstanding), but because of the warm, personalized service led by June. Her bright smile and positive energy were a highlight of every day. June single-handedly transformed a great hotel stay into the most enjoyable and memorable trip I've had in years. She is a phenomenal asset to the Marriott team and embodies the very best of Thai hospitality. If you are staying at this hotel, a visit to Ping Cuisine is a must, and if you are lucky enough to be served by June, you are in for an unforgettable treat. Thank you, June, for your incredible kindness and professionalism. You are the reason I will be returning to the Marriott Chiang Mai without hesitation

Golf, Pla, Fha, and LP were honestly the best staff ever. Their service was so good, everything they did felt super professional and smooth. The food was alright not bad, not amazing but the way they handled everything made the whole experience feel high quality. Like seriously, every little thing they did was on point. Golf Was my favorite staff ever I couldn’t ask for any staff better than him he always smiled when he deliver us stuff 10 out of 10 you should give him some promotion.

We stayed at the Marriott Chiangmai Hotel from October 6th through October 10th 2025. We was treated with the utmost courtesy and respect beginning with the hotel bellboy and doorman( Khun Ton). The staff were warm, professional, and attentive in every detail. The rooms were modern, clean, and incredibly comfortable, with stunning views of the city and mountains. Housekeeping didn’t disappoint either, doing an excellent job everyday. The serving team for breakfast at the Ping restaurant were perfect. The food is mix of local, asian and western cuisine. The hotel is in a prime location , making it effortless to explore night markets and attractions. I felt very valued and special. It was an outstanding experience from start to finish. High recommend!

Everyone at the Chiang Mai Marriott went above and beyond to make our stay memorable. Check in was easy, our room was beautiful with personal touches for our anniversary. We enjoyed the M club as well as breakfast in the restaurant. The concierge helped with our dinner reservations. The Quan spa was amazing and highly recommend Zee for an amazing Thai massage. Thank you !