Chiangmai Grandview Hotel & Convention Center

I recently booked two Deluxe Twin rooms through lastminute.com, but upon arrival the hotel’s system only showed one booking. This made check-in slow, and after already waiting around 30 minutes, we were asked to wait another 30 minutes while the staff tried to sort it out. We were told both rooms were being upgraded to “Premium,” but when we finally received them, they looked exactly like the original rooms we had booked. When I asked reception, they reassured me it was an upgrade, though I couldn’t see any difference. The rooms themselves were clean, comfortable, and tidy, and the staff were friendly and helpful throughout our stay. However, the fitness corner was very disappointing. The room felt dusty and musty, the equipment was old, some pieces were broken, and everything was squeezed into a very small space. It really doesn’t match the impression given online, and I don’t believe the hotel should advertise having a gym in its current condition. The pool area is pleasant, and the water is very cold and heavily chlorinated. The buffet breakfast was standard—basic but fine for a quick start to the day. Wifi dropped out quite a bit, so working or streaming was difficult at times. The hotel is in a busy area, so you do hear traffic and planes, though I imagine they’ve soundproofed as best they can. Overall, the staff were kind and the rooms clean, but several facilities need updating to match the expectations the hotel sets online.

Hotel Grandview was really grand and very reasonable for the price i got on trip.com. Just that it was getting a little old and needed some maintenance and upgrade especially in the rooms. The pool was small but good and aesthetic and the entry hall was grand and convenient with also live music to soothe. Overall a great budget stay.

Fantastic Stay at Chiang Mai Grandview Hotel! I recently had the pleasure of staying at the Chiang Mai Grandview Hotel, and I can confidently say it was a fantastic experience from start to finish! The hotel is located in a very nice and convenient area, making it easy to explore the best of Chiang Mai while still enjoying a peaceful and relaxing environment. Whether you're heading to the old city, local markets, or nearby attractions, everything is within easy reach. The staff were incredibly cooperative, friendly, and always ready to help with a smile specifically Mr .Niyom Wanee the front office manager . Their warm hospitality truly made me feel welcome and well taken care of throughout my stay. The food was absolutely delicious, with a great variety of dishes that satisfied every craving. Whether it was breakfast or dinner, every meal was flavorful and well-prepared. My room was spacious, spotless, and very comfortable the perfect retreat after a day of exploring. I was especially impressed by the cleanliness and attention to detail throughout the entire hotel. Overall, I highly recommend Chiang Mai Grandview Hotel to anyone visiting the area. It offers great value, top-notch service, and a relaxing atmosphere in a prime location. I will definitely be returning on my next trip to Chiang Mai! ⭐️⭐️⭐️⭐️⭐️

Nice hotel with good location nearby One nimman and Maya shopping mall. Staffs are welcome and helpful. We got room upgrade. That’s wonderful! Only thing that hotel room was a bit old, especially bathroom. It will need a renovation.

Upon checking into the room on 10/12/25 and preparing to rest, I discovered blood stains on the bedsheet. As it was already late, I proceeded to sleep but intended to report the matter to the hotel staff the next morning. The condition of the room upon arrival was unacceptable and did not meet basic cleanliness standards.( light cannot switched off and musky smell ) ||At approximately 3:00 a.m., I encountered a sudden disturbance ( ‘dirty’ being ) in the room that startled me causing me to shout and wake abruptly. This incident was distressing and significantly affected my rest and sense of comfort in the room. Change hotel next morning

I booked into this hotel as a conference which I attended was held at this hotel during 21-26 July 2025.I was first given a room which was just outside the lift. I had requested during my booking for a quiet room far from the lift. The reception then gave me another room. Upon entering the room, we saw that the carpet was in very very bad condition with patches of black stains, very dirty and the room smelled very musky. We stayed for 1 night but my friend on the same floor woke up the next day with her whole body feeling itchy. She asked for refund for the rest of the paid stay but was offered an un-carpeted room on the upper floor.The hotel gave us 2 un-carpeted rooms on the 12th floor. As we went to bed, we realized that the mattress was in bad condition. The springs were poking into our ribs as we lied down. We also woke up in the middle of the night perspiring despite that my husband normally do not prefer aircon - the aircon was not functioning. Also, we could hear blasting music from across the hotel where our room is located till 5am!We again asked for a change of room, asking the hotel to move us to the other end, to ensure that the aircon works, no carpet and that they provide additional padding for the bad mattress. We booked the hotel for 6 nights. After this 4th change of room did we manage to sleep for 3 nights.I will definitely not recommend this hotel. It is very old and poorly maintained. There is no point that the room rate is low value when you cannot get any rest.

Old hotel. Toilet needs to be renovated. Location is excellent 10mins walk to one nimman and maya mall. Great mountain view room I got so loved it

Bed and pillow is okay. But the worst part is the toilet. Please refer to picture. And the corridors just outside my room door is so bad. Not well maintained. Last but not least, no 7 eleven in walking distance and the nearest mall is distance away beside highway. Must take grab to take food or groceries.