Chili Kiwi Hostel

Location is perfect, right on the lake. The hostel is very cosy and warming & homely feel. Beds are super comfy and sturdy. They light a fire every night and morning, which was much needed and welcomed. They have a range of tours available and guide you through them. The bar and happy hour is a great place to meet people and watch the sunset. My only small complaint is that most of the staff are volunteers which means the whole service is lacking a little. Coffee / sugar etc not replaced in the kitchen, things not put away and nobody on reception or the bar when you want them. Instead they are chatting elsewhere in the common areas.

It seems that Chili Kiwi Hostel is still leaving of its past prime. We were there in April. Most of the volonteers were not especially friendly (exception made for two of them). When we went to the bar, only volonteers were drinking and didnt aknowledge us. We felt like we were crashing their party. The outside is badly equiped which problematic for the numerous people using it: 4 tea cups, not enough cutlery, defective pans. As for the cleaning bathrooms and toilets were ok, kitchen terrible. The room with 9 beds, 3 of them were stacked on top of each other leaving no space to seat. The location though is great and the garden area is lovely in nice weather.

UPDATE: the hostel has been taken over and will now be called Soley Hostel so look for that when you try to book!! the vibe is already completely different from the reviews I see on here saying that it's a bit run down, the new owners are locals who seem super motivated to change things for the better and turn this place into something really special!

Great volunteers and good recommendations what to do in an around Pucón. Cozy beds, clean bathrooms und enough room to cook and store groceries in the fridge! The view from the garden is great and you can watch the sunset every evening!

Really lovely location and nice hosts. The showers are extremely inconsistent and several seem to run cold. My room was not the warmest but the beds are perfect

Great staff, great location, showers that work and beds that leave you rested. This is also probably one of the best hostels to meet people, everyone was super nice and I offloaded a bunch of Argentinian pesos to people going that way.

Amazing hostel right by the lake, friendly staff, clean bathrooms and cold draft beer!! They can help you booking different tours, provide info on nearby hikes and have kayaks for rent. If you are coming in the winter you can enjoy cosy evenings reading by the fire place. The kitchens are well equiped, the outdoor one was our favourite as it also provided a quiet place to relax.

All around awesome hostel. Volunteers and staff were friendly, warm, and hospitable from the beginning. They helped open the gate for us everytime we needed to leave with our car. You can tell there is a positive social vibe and even had family dinners some of the nights. All three kitchens, yes three kitchens, were well stocked and had working appliances, great pots and pans, and sections for free foods. The rooms were basic, cozy, and not on the cheap end. We enjoyed staying here immensely and made some amazing connections.

Great staff , very friendly, Clean place with great views of the lake. Really enjoyed my stay!!