Chili's Grill & Bar

I have been a regular here for many years. As of late I've taken to ordering the ribeye. Now, the cut of ribeye Chilis purchases is not top shelf, but it is still good. When you consider the price, however, you can get a good steak, all the sides and a cold beer for the price of only the steak in other places. Gary and his lieutenants run a good show and the crew in the back turn out a great product I hear lots of folks dismissive of chains, but this store is on their game and if you need good variety, consistency and affordability, this is a good choice.

They weren’t lying about the Mozzarella sticks. The flavor of the cheese is better than any I've tasted and we only tried the basic ones. Definitely coming back again. Everything was really good. Honestly no complaints. Also Ian our bartender was awesome.

I’m very sad. For $17.29 my pasta wasn’t fully cooked some pieces still crunchy in the middle :( I understand they rush when busy but I would’ve gladly waited as long as needed to ensure the pasta was cooked I can’t even eat this I’m sad because I was hungry and excited the sauce tasted good so I took a few bites you can see the crunchy uncooked pasta in my review pic, the pasta not being cooked ruined my lunch today and they don’t do refunds. I feel cheated at that price point.

I stopped in here on my way home from a road trip. I dined alone and was drawn in by the 3 for $10.99... I did not research it thoroughly because I was driving. The options for the price was 2 different hamburgers as the entree. I went with the steak which was tiny and $6 more. My waitress, Bailey, was attentive and friendly, although she seemed uncomfortable. Maybe she is new, maybe she didn't want to intrude on my solitude, idk... I was happy with her service though. My steak, although tiny, even for a 6 oz was cooked correctly on the inside but the outside was very crispy. It was very noisy inside, including a few crying kids. This will not be my choice for dining alone again, or for a cheap meal instead of fast food...

Firstly, I want to thank you guys for accommodating 20 of us 30 minutes before closing when Texas roadhouse turned us away. You only had 1 server and still agreed to sit us. We appreciated it so much. Not only was everything made correctly the first time, service was quick and it exceeded expectations. Our server was spot on and very nice. He remained calm and organized the whole time. He made an impossible situation more enjoyable. Thank you!

If you've been to Chilis then this isn't going to shock you, but the service here was incredible. It's Christmas season but they had the capacity for my party of 12 with 0 wait. Service was incredible, fast, polite, friendly, and all the other positive traits. The food is good, if you like Chilis food you'll like this locations food. All in all it's a good location with great service.

Dylan Henry Is awesome. The best waiter I’ve ever had in any restaurant hands-down never let my cup get empty. Made sure all my food was made correctly consistently checked on me. All while, waiting on multiple tables and multiple people This man needs a raise.

That bacon burger was so freaking good! Flame broiled to perfection. The taste of the beef was superb. It wasn't crowded at 6:30pm on a Tuesday night. It was perfect. We had a glass of wine and a draft beer. Great simple dinner and not overpriced.

Was in there about a week ago. Service was terrible got our cheese dip and it sat on our table for 10 min till we got our chips. So needless to say the cheese dip got thick and cold by the the time the chips arrived. Our waitress was to worried with standing around and talking to other employees that she didn't wait on us. My husband ordered fajitas and the guy sitting next to us ordered the exact same thing and his plate was over flowing with fajitas where my husband's looked like it was for a kid serving. They didn't make my food right and left out ingredients that are plainly stated on the menu. We tried to flag down our waitress but that was a mission so we just sucked it up and ate our food.

The food was awful. Placed order for pick up. Got the chili and salad with a side of queso. The salad was wilted and the core of the lettuce, chili was left over from yesterday and puréed. The queso was so thin I could of used a straw and drank it. For $30 bucks this was very poor food. I'm one that will post for excellence in food and service not just poor food quality.

Good service & great food. Stopped in for Happy hour. Great environment...there was a group here celebrating a retirement and they were a ball of fun

I love me some Chilli's!!! Me and my family always get it to go. The sirloin steak, loaded mashed potatoes, and grilled asparagus. Which is always delicious and the order is always correct. The service is always pleasant and making sure you have all you need. They will even bring it to the car of you text them what car your in!!!

Good food.. was very slow when I got here put was packed by time I left. All menus are online that you scan with your camera on your phone. The app was glitchy so I couldn't pay via the app but the waitress was able to take my payment. Waitress explained that something weird happened with my check and I was charged for chicken strips instead of the salad but she said the strips were 30 cents cheaper so I guess I got a discount. I was told that this Chili's is a newer addition to the airport and it is the only non fast food option. Overall it was good but not great due to things other than food and service.

I got food poisoning after eating here. I was fine all day until about an hour after we left the restaurant. I started having stomach cramps had enough that I went to bed early. Right around midnight I started getting cold sweats and then vomiting. I was sick for an hour trying to get all of the nasty food out of my system. It was not at all worth the crappy service and even worse food for the price we paid. Never again.

Do not go to Chili's in North Little Rock they have back customer service. I waited at the pick up and go for 15 minutes no one came it was 3 employees standing around I walked over and asked for help I waited another 5 minutes no one cam. I left never got my order I will never go back

Great Service, best salsa EVER! I had gotten away from chilis because the service was lacking, it's back up to par now and I'm so thankful!

I ordered probably the most simple thing on the menu: Nachos. And they still got it wrong - twice. I had one ask, no beef. Explicitly stated I don't eat red meat. The first time, my food came out cold. The second time it came out topped with beef. At that point, I didn't even want to eat anymore, I just finished my drink and tabbed out. And that was just the experience outside of the service, which was also not great. While our server was nice, she was high as a kite, only returned to our table once in 2 hours and that was to leave our receipts. Unlikely to return to this location.

People don't usually post to chains unless they have a complaint, so here's a positive review. I get to go from here occasionally. They're always quick to bring it curbside and you can't beat the 3 for me deals. $12 for a burger with fries, an appetizer and a drink

I ordered from UberEats. I ordered a chicken bacon ranch quesadilla. I received a beef bacon ranch quesadilla. It's still good, just not what I ordered. I'll still eat it.

**not this location...this is for the airport location without a profile** I waited over 30 mins for a salad at an airport, I find this unacceptable. I had to leave and return for my food minutes before my flight. I had PLENTY of time to get food, so please don't think I'm that person who does this on a regular basis. Poor service all around. I also had to wait 10 min for a straw. Not going to eat/drink here again.

Ordered a Mango tea, and it was not enjoyable. The food was under seasoned and bland, BUT the server was AMAZING. Very kind, understanding and enthusiastic! Was glad to come in, but don't be surprised if the food is a little disappointing

Service & food was excellent it's my son favorite restaurant I'm usually not a fan but I went after church Sunday b/c that's what my son wanted and the wait to be seated was not long.

Chili's in North Little Rock used to be an nice restaurant experience. We would get dressed up and go for a enjoyable time. Tonight was our first time going back since covid hit. We were really looking forward to going. I must say at this point that we both paid for our college from working at very nice restaurants....so I feel we are well able to discern what we witnessed. First, we were barely in the door and there stood the Hostess desk. She was so overwhelmed, as she was doing her duties, seating and clearing tables. The wait staff looked like they were part of a very dark grunge punk video. The customers appeared to be just dressed any old way to go out for a meal. Perhaps because the knew that the waitstaff wasn't held to a better dress standard...so why should they, the customer, care to. It was like watching a bad movie. The place looked dirty and dingy. The wait was for 40 minutes and half of the restaurant was empty. I know...employees are difficult to find....pay incentives, dress them like waitstaff and train everyone. The manager even tried to interfere with where the hostess had seated a 6 top and nearly offended the customers! He spoke directly to the customer, not to the hostess! I'm very disappointed in my evening at Chili's and I don't think we will return until we hear for the better. So sad, for your company's decline. Step up immediately or close the doors.

We have gone here a dozen times or so in the past months...and each time the service and hospitality gets a little worse. Today was no exception. I have always been a good tipper and tried to understand busy times vs negligent service...but when the wait staff is just plain rude....I draw the line. First time in my life I left a 10% tip....and my Dear Wife and I will simply not come back here I don't think. Maybe another location which is less convenient will treat us better....hmmmm, we'll see.

Chili's is always good, but the manager here is completely rude and demeaning to customers. Just be prepared to get a snarky, rude comment if you encounter him or try to be helpful in any way! The rest of the staff is super friendly and helpful! He's the reason I try to avoid this place and go to a different Chili's location and the reason I gave this place 2 stars.

My fiancé came in there to eat and ordered a 2 for $25 and some enchiladas. For the 2 for $25 we got fajitas and a Bacon Ranch Quesadilla. Once we got our food we got rice and a side of black beans and the rice was very hard and nasty. The enchiladas were overcooked and it was gross. Once we got home we felt sick. I knew something wasn't right so I stopped eating and sent my food back. I barely even touched it. I will not be coming here again.

So the food was good the sever was nice however the sever was less then attentive after review of my receipt i was over charged by 1.10$and the help that brought the food to the table ask if he could get is anything else he never came back no refill on chip dip and we payed for a drink that was not delivered properly I had to ask for it twice and it didn't arrived at the table until we're almost finished eating... forking out over $35 for the entire meal and tip I would expect more...

My boyfriend and I waited 30 minutes before our food finally arrived. I get it it happens. Our waiter would come back every so often and check on us but we could barely understand what he was saying because he talked so low. The biggest issue was the wait other than that, the food was okay. There were barely people in the restaurant and the "kitchen was backed up" and you have at least 15 people in the kitchen. It just doesn't make sense.

Would of given 5 stars but the wait time to be seated was over 50 minutes. Our waitress was friendly and welcoming. We had a good dinning experience. This was our first time at ang Chilis and will be back again

Lots of empty tables, walked in check with hostess like it said. Been sitting waiting for 30 mins then someone comes in and got seated before my party of 2 without checking in with the hostess.

They need to figure it - they lost their way - back in Dallas they where awesome - Norman Brinker was a true leader - Chili's is great burgers great fries great fajitas - free chips and salsa - get back to what made you great - ps and a great bar - sad to see them fall - poor leadership

It's a awesome place to eat and drink!! Great place to for a first date or a Anniversary or a birthday love place so much!!

I came in for lunch with my 3-year-old grandson, who goes almost everywhere with me. The food was great, as always. When my grandson tasted his fries, he stood up in his chair and clapped his hands! The only negative to our experience was our server, Erin. She either doesn't like serving old ladies, or she doesn't like serving 3-year-olds, but she seemed to go out of her way to make sure I knew she didn't want to serve us.

We were camped out at their bar waiting for a flight so I had a chance to watch them for a while. Our bartender Nicole couldn't have been nicer. Took great care of us without being overbearing. The bar was full but everyone looked well cared for. All the tables were full too and servers were busy but not stressed. Just a nice normal Chili's with a clean and happy atmosphere giving people a pleasant spot to kill time while waiting for flights.

Sorry, Chili's, mediocre service gets a mediocre amount of stars on my review. When I walk in with a small group and am left standing for 15 minutes while your staff walks by me avoiding making eye contact, you know you've got a problem. After having to stand for 15 minutes and wait, we are then brought to a table that is near the kitchen. Huge mistake, as the busboys and staff were loud as hell. We waited for another 10 minutes and just as I was about to get up and complain, our waitress shows up. No apology, just an attitude. We ordered our drinks and the tableside guacamole. 10 minutes later and with me having to remind her, she shows up with the ingredients to make the guacamole. Now, the only real plus about this experience was the food. I ordered the "mix and match combo" with half a rack of ribs, a 6 oz steak cooked medium rare, and a sweet corn on the cob. My steak was cooked perfectly and the ribs were fall off of the bone good. My corn was seasoned well and was probably my favorite part of the meal. My husband and friend each had the quesadilla salad. They enjoyed it so much that they got one "to-go" for lunch the next day. So my three stars is for the food, alone. The on-table tablet thing was also a plus. Pay the .99$ and do the trivia while you wait. It was a blast and there are a bunch of fun categories. Chili's, please fix the issues with your staff, as your food was pretty darn good.

This place was absolutely awesome! We were in town dropping our son off to college. We ate here twice! Food & drinks were tasty! Service was excellent!

The food served here is like any other Chili's found around America. I ordered veggie quesadillas, which were good. I also ordered a side of soup for the husband. Upon placing the order, it only took a few minutes to order to be completed. Located across the street from the mall. Very busy upon arrival. Friendly customer service.

We are here from out of state. We stopped here because we trust the brand to be always good.....and it was. Our waitress, Ashley, was THE BEST!!!

I'd give less than 1 star. You cannot place an order online for pick up or curbside. You go thru the whole process until you are going to pay and it goes to error. I'm sure they've lost A LOT of business because of this. Ridiculous

A lot better than most chain restaurants. Desserts were delicious and our server was very nice. Good food good service.

I am a loyal chili's customer but this one was by far the worst I've ever been to first the waitress comes and asks us for our drink order and does not ask for appetizers then when she brings the drinks back and we order chips and queso and the chips come with no queso and she said the queso was on its way 15 mins later we had finished the chips and she comes back and says the queso is backed up and we said them just take it off the bill next we placed our order and when the food came we realized we only had one fork and my fiancées salad had a moldy avocado on it so we wait for the very inattentive waitress and she comes back finally and we show her the avocado she says I'll fix it and does bring a fork but brings the same salad back with just a new avocado. Wtf like that's not the way it's done so at this point I call the manager and he agrees to remake the salad they did take the salad off the bill but I feel like chili's can do better and I urge the reader to be careful eating there

Completely awful.. Fried pickles were not only not pickled but was also mostly batter and crumbs and very few pickles.. What was supposed to be steamed broccoli was raw and wet.. Steak was much over cooked and not seasoned well at all.. Burger bun seemed as though it was smothered in butter and was even more greasy than the burger itself... All and all it was an awful eating experience.. The only saving grace was that our server was friendly, polite, and timely..

Probably the worse chili's I've been to. I know their food is good but we just got poor waiting service. The hostess sat us but we waited for 10 minutes just to ask for drinks and menus. We left shortly after. This place wasn't worth the gas, I'm glad Texas Roadhouse was just around the corner.

Had the half rack of ribs with the dry rub and fresh cut fries. Food was pretty tasty but portion sizes were really small. I left here still feeling hungry. Service was pretty slow overall.

Got seated quick. (Good) We ordered un sweet tea. Had to ask for a spoon. We were told you have STRAWS. Waitress did bring ONE soup spoon. Service is good Food good and hot. Portion size good. Burger didn't have much flavor could not taste the bacon. By the way what the heck is this touch screen thingy on the table? Now I remember why I don't eat here. For me it's just ok. It reminds me of the restaurants in "Office Space"

Having received a gift card for christmas this year, I decided to take the family to chili's for dinner this evening. Arriving around 5:30, we were pleasantly surprised to find there was no wait. At first the hostess tried to sit us at a table, citing that they are forbidden by law to seat a high chair at a booth (which is a lie because I've worked in restaurants for years (up until about a year ago) . After informing her this was unacceptable, she said we could have a booth if my 11mo old could sit in a high chair...which, while untested, proved to be ok. Service was prompt, yet casual and we started out with our drinks and an order of Skillet Queso. The queso itself was great, but the chips were saturated, no, floating in grease to the point of being inedible. We did what we could with what we had and ordered our entrees -- two burgers. Both burgers were ok, if not a little dry. Mine, the southern bbq bacon burger was huge and for the first time in memory, I was unable to finish my entree. Our server came back for a final check and finally pre-bussed our table (I had been sitting elbow to elbow for a while with my dirty used plate) and asked if we wanted dessert, which we declined. All in all, I give this experience a B, but the grease-soaked chips really killed it all fo rme.

Every time I go to this location I received bad service. The manager are very rude and do not care about their elderly customers. The hostess do not have enough experience to work at a busy restaurant. They tell you it's a 30 minute wait and it ends up being a hour wait. They do not keep up with who is next in line. Today I waited 45 minutes and I was next in line to be seated. The hostess set someone who just walked in and move me from being next to two groups in front of me. So when I went to ask him why I moved from being next to two more parties in front of me. The manager Katy walks up because she see me asking him about what happened. She rudely cuts me off and started talking to him like I was lying.. He told her the same thing I just told her. She said come on so I can seat you like I'm a child. I told her I'm not going to tolerate her being rude and I'm about to go off. She came back up to me and said I'm trying to seat you. I said you can do it and say it better. So she seats us in the bar and I have my elderly mother with me. She walks with a cane. She couldn't get up enough to sit in the high chairs so I had us seat somewhere else so she could sit down. When I asked to speak with the manager and I got the run around by the waitress and the hostess.

Service is horrible and the food was not even hot . We usually go to TGIF or Buffalo Wild Wings down the street but the last three times here have been horrible . It's one thing to have bad service but bad service and cold food isn't a good combination.

Had a great lunch at Chili's today. Made especially enjoyable by our super friendly server, Falon. She was so patient, helpful and attentive that the entire experience was just that much more enjoyable. I wish every restaurant could find a Falon for their staff.

Worst experience i have ever had. Called a week ahead. They wouldn't take reservations even though there were 20 of us for my gf birthday party. So called two hours ahead of time as instructed. They gave us a waitress who had been there a month which aparently qualifies as new which lead to Many excuses. An hour and a half after being seated we still didn't have sodas. Chips arrived . No sodas. Two and half hours after ordering we received our meals which were largely ineadible due to length of time under the warmer. They brought queso, no chips. They brought one couples app after their meal. Same couple ordered a martini. They were told they were out of olives but had cherries. Not even Sure what that means. Place should be Closed. I award you no stars and may God have mercy on your souls.

Our server Kayla was attentive, helpful, accommodating and couldn't ask for better for an early dinner after a long day hiking. The food was out quickly and for once, no leftovers. If anyone is in the area, I'd give her plenty of tips for a job well done.

The food was good! Too much seasoning on the corn on the cob but other than that it was delicious. The soda was refreshing and the service was spectacular! We came for the crispy chicken strips and they we're nice and hot when they arrived at the table.

Being new to the Little Rock area I headed to a familiar location, Chili's, for a little 'fine dining'. The wait staff has been friendly both times I've been and the food comes out pretty quick. What more can you want from a Chili's!?

Gnats were in my drink. Told the bartender and they remade it without asking me if I wanted them to. Later watched the bartenders tell the manager that a bottle contained them and they took the bottle to the back and strained the gnats out. The manger then returned and had one of the bartenders label the new container. Once my check came out I asked about receiving my drink for 1/2 price (not FREE) and the bartender went to get that same manager. The manager said "I ate the cost for the first drink and we remade it for you so you cannot get it 1/2 off". Will not return to this location that we frequented often.

Went to Chilis on the 21st. Of June for a special dinner with my friend and our family members. As the five of us walk in we noticed a lot of empty tables. We are greeted with first a unfriendly hostess to be told there is a no seating policy and that would be for at least a hour since the kitchen was backed up with twenty pages of tickets. No once again I have to say a lot of empty tables. We were very disappointed with this since we planned to eat at our favorite restaurant Chili's. I understand being short handed but allowing customer after customer to just walk out. I' m sure a lot of people will not return. Our meal alone would have been eighty dollars sad and disappointed.

I'm just curious as to why they put jalapeño in their Mac and cheese. I'm infuriated. all their other food is great but this just hurts me to my core. ABSOLUTLEY disgusting. first Mac and cheese I haven't liked. gross. horrid. repulsive.

Food was good waitress/server was terrible don't pass by the table and go is everything all right do you need anything but never stop to get our answer Hostess at the front has no class she needs to be replaced. The service is TERRIBLE poor management

Great server and service, but the food would have been better at any fast food chain. Not the cooks fault, it's just all cheap, obviously frozen, very low quality food.