Chipotle Mexican Grill

I order here frequently but I will take my business to Baja's. For a second time, I have placed an online order and when I go to pick it up the store is closed. To get a refund I need to speak with a chatbot for 20 minutes which is a time sink and annoying. I eat here out of convenience but honestly the portions are wildly inconsistent, the team members are cold, and at the end of the day it is just a completely average burrito.

A great place for a quick tasty meal! Honey chicken is particularly good 👍 . Staff are very helpful in guiding me to choose what might fit my appetite.

Shout out to the staff on the night of 9/16/2025. You handled yourselves with class under pressure to perform. The manager was able to make tough calls without losing her grace, there was a young man able to come in on short notice, only one cook and one server and I felt CARED for. It meant a lot on a night I was having hard time too. These 4 need a raise. Absolute composure masterclass

had a very disappointing experience at this Chipotle on 12/04/25 around 3 PM. While I was in line, one employee began yelling at a coworker in front of all the customers. It created a very unprofessional and uncomfortable atmosphere. I laughed a little at how inappropriate the situation felt, and the employee confronted me, asking “What’s funny?” in a disrespectful tone. When I responded, she told me she wouldn’t serve me. A worker should never speak to a paying customer like that, regardless of the situation. I’ve never had an experience like this at Chipotle before, and I hope management addresses this immediately. No customer should be treated this way.

I ordered through the Chipotle app, and this is my first time it’s coming from this location. I ordered a bowl and it’s missing lettuce, fajitas and guac. I ordered a salad as well and it came with no lettuce, no fajitas, no dressing. I’m not sure what happened??? The portions are okay though.

How home girl gonna try to sit here and charge me for AN ENTIRE BOWL for a side of sour cream because tacos only come with 3 sides… you can’t charge me for a side of guac you gonna sit here and tell me I got pay FOR AN ENTIRE BOWL for a side of SOURCREAM you outta your mind fr. I hope you getting paid as the CEO of chipotle to be so stingy of a scoop of sourcream 🤣😭 girl bye fr

every employee had a miserable attitude and gave a horrible quantity of food… i expect more from a restaurant with such high standards…. i got a bowl with barley a scoop of rice…. at least they gave me a nice chunk of guac

I was extremely disappointed with the quantity of food in my order. Despite requesting double protein, the amount was identical to a single serving. The sides were also underwhelming. It seems like the staff has too much discretion in portion sizes. I think Chipotle should implement standardized measurements for ingredients per bowl to ensure consistency and value for customers. This would help prevent disappointing experiences like mine.