Jenn C.
Yelp
Food: This is one of my favorite AYCE hot pot restaurants in NYC for its food quality and selection as well as ambiance. The price is $42.99 per person which includes meats, all other self-serve hot pot items, dessert, and one soft serve ice cream cone at the end of the meal. Meats are ordered from the staff. There are six different cuts of beef (ribeye, oyster blade, fatty beef, etc.), lamb, and chicken. Quality of the meats are excellent, and the presentation is nice. You can see a staff member slicing the meat fresh using a meat slicer in the back of the restaurant through a window. All other hot pot items are self-serve from their buffet bar. Items include many kinds of vegetables (watercress, tong ho, cabbage, kelp knots, lettuce, spinach, snow pea shoots, mushrooms, potato, taro, wood ear mushrooms, broccoli, Chinese yam, etc.), fish balls, fish roe balls, fish balls filled with salted egg yolk, beef balls, shrimp, mussels, squid, fish fillet, tripe, tofu, fried tofu skin rolls, and more. There is a section of noodles (egg noodles, udon, fresh noodles, and instant ramen). There are also sesame balls, fried mantou (buns) with condensed milk, fried dough sticks, and fried mochi with brown sugar. The selection is huge, and all items are fresh and good quality. There is also a section to build your own jelly dessert using fruit juices, syrups, boba, red bean, green bean, jellies, and other toppings. It's a refreshing dessert after having hot pot. Sauce bar is also great. Soup bases include spicy mala, pork bone, mushroom, or a combination of two. Each person has their own individual pot (no big pots).
Service: Service is below average and has a lot of room for improvement. The server comes to take your initial soup base and meat order, but after that, it's hard to get someone's attention especially after they get busier. Empty and dirty dishes aren't collected too frequently. Water isn't refilled unless you ask someone to. Food comes out quickly after ordering. We brought a birthday cake to cut and eat at the end of our meal (which the restaurant said they are happy to do without an additional charge). The birthday cake was brought out before any dishes were cleared. I started to move our dirty dishes to the next table (which was our table as well for our large group), but the staff members still didn't help clear the dishes even after seeing me clear the dishes myself. Service could be a lot better!
Ambiance: The ambiance is excellent. The place is well-lit, and the decor is beautiful. Good for both small and large groups. The seating and tables are very comfortable.
Overall, I highly recommend this place!