Giovanni Costantini
Google
An Absolutely Unforgettable Stay – But for All the Wrong Reasons
What a delight it is to arrive at such a… unique establishment! My experience at this hotel was nothing short of illuminating: one rarely encounters such extraordinarily low standards of hospitality, hygiene, and professionalism. Allow me the pleasure of detailing, point by point, the “service” I received during my stay.
The reception staff immediately distinguished themselves with a complete lack of cordiality. Not a smile, not a word of welcome, for three whole months. Among the staff, only one spoke a barely comprehensible form of English, making even basic requests a linguistic adventure worthy of a candid camera skit. A simple communication course might not go amiss.
The rooms were a testament to a bygone era, featuring mattresses seemingly dating back to the Second World War and a smell of mildew so overpowering it made sleeping outdoors feel preferable. Naturally, the bathroom lacked windows, as ventilation, apparently, is a luxury. And the photos on Airbnb? A trifling detail—they bore absolutely no resemblance to the reality awaiting me.
Pricing was, shall we say, imaginative. The same room was offered at wildly varying rates—3,000, 6,000, or even 9,000 baht per month—depending, it seemed, on the proprietor’s mood or the guest’s nationality. Fellow long-term residents and I discovered this creative policy through shared stories, raising questions of fairness and, dare I say, discrimination.
My third month’s stay came with an unexpected bonus: twenty consecutive days of relentless construction noise from adjacent rooms. The daily 7:50 a.m. symphony of drills and hammers was a particularly thoughtful touch, ensuring no one missed an early start to their day.
As night fell, any hope of peace was dashed by a cacophony of disturbances. Drunken guests slammed doors and shouted well into the early hours. Others, seemingly indifferent to time, screamed incessantly throughout the day and night. Adding to this already delightful mix, three guests even attempted to break into my room.
Following this brazen intrusion, I reported the incident, only to find the response utterly lacklustre. The receptionist delayed action for an hour, falsely claiming to have contacted the police, when in reality he had merely called the owner twice. The owner, in turn, refused to involve the authorities. Incredibly, the very individuals responsible for the break-in were welcomed back just days later, despite being under investigation for attempting theft.
In the midst of all this, the owner found time to accuse me of smoking in my room. Lacking any evidence, this accusation seemed purely an exercise in baseless confrontation. Meanwhile, the cleaning staff provided a daily soundtrack of clattering buckets and booming voices that echoed through the halls, ensuring any illusion of professionalism was thoroughly dispelled.
And then there was the proprietor himself—a man adept at responding to Airbnb critiques, not to resolve issues but to intimidate. When it came to addressing the actual problems of noisy construction and disruptive guests, however, he preferred silence.
This stay was a one-of-a-kind experience—literally, as I will never return. For those craving sleepless nights, relentless stress, and a constant sense of aggravation, this hotel is ideal. For everyone else, I strongly advise seeking accommodation elsewhere.
As a final note, I ensured my departure reflected the exemplary hospitality I received. The room was left in a state befitting the service standards of this establishment—a fitting conclusion to an unforgettable stay. Should the owner feel inclined to comment, I trust it will be with the same enthusiasm displayed in their Airbnb replies, though I doubt any effort will be made to rectify the issues raised.
