Chopt Creative Salad Co.

Chopt is always good if you want a salad. Make your own is the way to go, don't get one of their specialty salads and try to swap out a bunch of what you don't want for what you do, it slows down the line. They are saying they are cash free, so have a card ready to pay.(pretty sure this is illegal to force people to use cards for payment and refuse cash). They say it speeds up the line, but there isn't a line at the register, it is at the chopping area. This process is the only reason for the 4 stars instead of 5. The food is delicious.

I been coming to this Chopt location for about 5 years now. They recently have changed the manager. He is very kind & understanding but the staff behind the salad bar are very rude. They always put a lot of dressing on my salad & when I bring it up to their attention they get mad. While making the salad they throw half on the floor and half inside the container, they don’t add the toppings you had asked for again.

Ordered delivery here for lunch for the first time and enjoyed it. I ordered a custom bowl and everything tasted fresh but my order was missing chickpeas. I didn't have time to call and have it delivered again. The portion was great and I love how everything came perfectly blended. I also enjoyed the white balsamic vinegarette, I just wish my order was correct being that I paid for an extra ingredient I did not receive.

My salad is always yum ! Even though I have to ask for more kale after is done because the kale shrinks during the process. The service is also great , but two things I don't like is the loud music and there is a cashier that I can't never understand what she says lol. Other than that the place is clean and spacious.

I like to stop in that chopt store every Wednesday with my best friend, because he love the Mexican Caesar salad y my favorite bowl is the Mediterranean. I love the services and the big variety they provide. Thanks.

Friendly staff with quick service during the busy NYC lunch hour. Reasonably priced basic salads that taste fresh and are filling. Gets a bit pricey when you add premium toppings but still a good deal. Perfect location to pick up your salad and sit in Madison Square Park on a nice day.

I LOVE this location! It’s always clean, never backed up, quick, super efficient. All the staff are so kind & engaging but the manager Steven?? He is a DREAM! His energy is so high, his vibes are unmatched!! He also makes my salad with the PERFECT ratio of everything each & every time! I won’t go to another location just because of him! 10/10 experience every single time🤍

Edgar and the team are amazing. They are very friendly and attentive. The atmosphere is always clean. My salad is very tasty. Chopt is the best salad place I have ever visited. Thank you for making such a great salad. Thank you all for a wonderful service. Giving a special shout out to the team Fatima, Ozzy, Tariq, and Edgar for a phenomenal service. My salad was very beautifully presented , not to mention how flavorful it was. The service is top-notch.

Their mottos states "salad isn't the start of the meal, it's the whole meal". After standing in line for a few minutes trying to figure out what I wanted, I finally narrowed it down to the warm bowls, but couldn't make up my mind on what to order. So, I ask the hostess what the favorite order and she stated the Chicken Tinga Warm Bowl which I ordered. My server was Christian V and while he was preparing my salad, he ask me did I want warm grains or cauliflower rice and I said "surprise me", and he did. Christian was quick and efficient as I noticed that all of the servers were. The customer service was great from ordering to paying. The Chicken Tinga consisted of warm grains drizzled with Mexican Goddess and topped with braised chicken tinga, avocado, black beans, tortilla chips, scallions, cotija cheese, marinated kale. Can we say flavorful and yummy. Needless to say, this has become one of my many many "#1" places to go. Yes, you read right I have a lot of #1's. Don't you? #chopt #choptcreativesaladco #choptcreativesaladcompany #salad #newyork #nyc #eastside #good #yummy #insidedining #delivery #catering #instagram #creativesalad #saladsixpackrecipes #goodfood #foods #lunch #dinner #goodeats

Yummy, generally reliable (they forgot chicken which I added as an extra one time) salad spot with a variety of different options. I think this was my 3rd or 4th visit and I've tried something new each time. I personally like their salads more than their warm bowls. The salads are also really big and filling. I would also recommend getting the dressing mixed in since the bowls are really packed so it can be a little difficult to mix in yourself. The spot is also usually pretty packed during lunch hours on the weekdays but if you order pickup it's pretty fast to pickup.

This Chopt was my area go to before today. They employees don't listen and are rude. I asked for a wrap, didn't get it. The chicken is slimy. The store is not too clean either. This may be the first time I walk out without finishing a salad. Guess I'm sticking to Sweetgreen.

I wish I could say this was the first time I found a bug in my food here, but this is now the SECOND time. My friend also found a ladybug in his salad last year. Unless you want to eat live bugs as a topping in your salad, I'd recommend going to sweetgreen or just salad.

I LOVE Chopt, but I was disappointed this time. There were some specks of sand/grit in my salad. The "tamper-proof" seal did not give me much confidence (see pic).

Ordered delivery here for lunch for the first time and enjoyed it. I ordered a custom bowl and everything tasted fresh but my order was missing chickpeas. I didn't have time to call and have it delivered again. The portion was great and I love how everything came perfectly blended. I also enjoyed the white balsamic vinegarette, I just wish my order was correct being that I paid for an extra ingredient I did not receive.

We always enjoyed this place very healthy, delicious salads, warm or cold. But I'm just wondering did they get smaller?...

I have been going to chopt at multiple locations for over a decade, they didn't chop anything and was missing many options at this location, it should just be called "kind of mixed"

Update: Cannot believe and so pleasantly surprised to hear from Chopt Customer Service! Wow. They really listen and apparently truly care about the customer experience. Rachel reached out via Yelp and apologized for my experience, then told me she bubbled it up to the District Manager and then offered to send me a salad when I feel comfortable to return. How wonderful! What a great surprise. Upon receiving her message, I am delighted to return and will always give a brand another shot when they take the time to read their feedback! THIS is exactly why I will choose Chopt over competitors like SweetGreen or JustSalad. Thanks to Rachel and I'm now excited to return for a much better experience (their salads are always wonderful) and delicious meal.

I love Chopt no matter what location I go to. I have yet to encounter am unfriendly worker there. They're all accommodating and helpful. I love the menu and the endless amounts of variety the store has to offer. And I especially love the seasonal creations. The stores are always clean and well stocked. However the only thing I'm not too keen about at this location is that it was cashless and that was way before COVID. Its a bit inconvenient if you're not a heavy card user.

I forgot my laptop by accident in this restaurant. The staff not only protected the laptop by putting it behind the counter, they packaged it up so it would be safe until I could collect it the next day. Just an exceptional example of customer service. I was able to come the next morning, after I realized I lost the laptop, and show up before the store opened to retrieve it. I couldn't be happier with the staff at this location. Also, my Sante Fe salad tasted great! Lol.

very good place. but when I want to sit down. There are many people sitting just charging their cell phones.

I just went and ordered a mexicali VEGAN WRAP. Came back to my office to eat and there were several pieces of chicken in it. Come on. Get your staff to pay attention to the customer's orders.

Live nearby so I gave them a chance. Ordered Chinese CHICKEN warm bowl. I found 2 small pieces of chopped chicken. Do you see any? #Joke This & a CAN of D Coke ($2.00) was over $15.00⁉

What a salad! This will certainly be my new go to place when I'm craving a fresh salad. I had the Mexican Caesar which I was told was a first time favorite.. grilled chicken, cotija cheese, jalapeno peppers, tortilla chips and romaine lettuce. The prices are extremely afforadable for what you get and yes, even though it was only a salad so one might think "green and boring" you can dress your salad up with all the add ons they offer. I simply added fresh guacamole and eggs to make my perfect salad. I would definitely vouch for this place as their salads are extremely fresh, well prepared and very good. The staff and the overall upkeep of the place was equally as good.

Ordered a custom salad in person and was only given half a portion of greens. When paying I asked if I can either get more greens (specifically arugula/spinach) and they said okay then proceeded to give me an full portion of slaw, NO GREENS. Don't recommend they were rude when I asked for my original order and was busy/not happy to correct my order. Not worth it going to this location!!!

Unpopular opinion but I like Chopt more than Sweetgreen. Sweetgreen has the upperhand on quality and freshness of ingredients, but Chopt's dressings just make the salad in my opinion. My go to will forever be the sante fe salad and the chicken tinga bowl, but any salad with the Mexican caesar is actually pretty good. I've always had a positive experience at this location. When I pre-order through the Chopt mobile app, my order is always ready and correct (much better than other locations in my experience). If I actually order at the store, the line moves quickly and the staff is super sweet/on top of it. You can also buy a bottle of any of their salad dressings for ~$5! I do this pretty frequently - they bottle it up for you fresh upon ordering. They expire in ~10 days and last a lot of portions. A great option for saving some money and making a salad on your own.

Amazing all around. Loudish music but thats okay. The food was amazing however i suggest asking for extra extra dressing. There is a park across the street so you can take your salad or wrap with you on a nice stroll around madison square.

The music was so loud in the store that I could not enjoy my salad. Several employees were standing around being loud therefore not making it a very nice eating environment. The food was fresh. Hopefully the store manager will retrain the staff and lower the music. Not a great experience.

I visited this Chopt location in early July and was over-charged for my salad. This was an innocent mistake by the cashier so she credited me back the difference and provided me copies of both receipts. My bank account, however, never received the difference. I contacted Chopt customer service to explain the situation and sent copies of the receipts for verification. After several attempts, I finally heard back from Niki Conrad, Manager of Customer Experience, 3 weeks later. She said that "the receipts don't match what we have in our system and that's never happened in the seven years I've worked at Chopt. Additionally, I've never seen two receipts for one purchase look like those." I was then dismissed and have yet to be credited the money owed. The mistake was not for a particularly large amount of money, but the fact that Chopt customer service ignores it's customers and insinuates that they are lying is frustrating and frankly, unacceptable.

Chopt consistently delivers in quality and taste. I can rest assured knowing my romaine will be fresh and I won't spend my minutes picking away wilted or rotting chunks. I always go for the Santa Fe with half kale, half romaine and swap out the vinaigrette for buttermilk ranch. Creamy avocado, fresh grape tomatoes, fried onions, corn, and pepper jack. I like the layout of this particular location which unlike most separates the cashier from the streaming line of eager salad lovers. And who can beat the sound of reggae bumping in the back.

I ordered my late lunch at Chopt today. She was using ipad with vinyl gloves on and prepared and touched my salad without changing her gloves. They need to improve their HYGIENE.

This place is a MADHOUSE. Like 40 people in line at all times and yet you still have your food in 5-7 minutes. There is definitely a method to this madness. I got kebab Kobe salad with chicken (forget what it's called) but it was amazing. I could've done without the spicy peppers because they were a little hotter than what I wanted on a salad but the dressing was fantastic and I had free WiFi to work in between meetings! I also got the fresh brewed hibiscus juice at someone's recommendation and the cheese crisps and I loved my meal. I was so full and did not finish!

I am quite disgusted by this restaurant. I ordered it on seamless and there was a LIVE BUG inside my salad. I will never be ordering from here again.

#I came for the Ritual app perk on the Sante Fe Salad. Somehow I still paid about $11 on this #discounted salad. Doesn't sound like a good deal. It was decent #though. Bigger than I thought it would be.

I frequent Chopt 2-3x a week for lunch, typically at the midtown location. The Madison Square location is awful. The bowls are always not full because they are incredibly cheap with ingredients, including lettuce; let alone protein. Additionally, the location runs incredibly slow whereas the Midtown location runs like a Swiss timepiece. Lastly, pickup is a disaster since they do not use the alphabetized pick up station at the front of the store,m and instead make you sIt in the general lines to get your salad. Please send employees from the 40th st location to run this store. It clearly needs better management.

This place can be a hit or miss. I use to come here a lot for lunch because I worked and went to school in the area and me trying to be all healthy I try to eat salad once or twice a week. I don't like the option of making my own salad because I feel like that's more expensive than choosing their already set salad menu and just adding from there. If you come here during lunch time the line can sometimes be out the door but they try to move you very quickly which can be over whelming if it's your first time at Chopt don't know what you want. I get their steak salad or Caesar which I think sounds/looks the best on the menu. I've had my order messed up a few times coming here because of the lunch rush which is why I think this place is just A-OK. I've had items missing or the wrong item placed in my salad. Although, I wouldn't recommend coming here during the lunch hour their off lunch hour is more relax and they've never messed up my other. I think maybe the workers are just overwhelmed by such traffic? Also, since theres so many people during lunch I just want to get in and out and I hope they don't mess up my meal. The salads are pretty expensive but normal for the area and you also get a big portion.

I ordered a salad today and deep inside the salad found a long strip of soft plastic. I could have choked! Who knows what else was in this salad.... I will never order from this location again. I filed a complaint with NYC health dept for finding a foreign object in my food.

Everyone loves a free lunch! I received a notice on Facebook yesterday about this new Chop't location opening up this week. They promotion read "Help us train our team and stop by Thursday April 12 for FREE FOOD - 11:30am to 1:30pm or until the food runs out." Since it's a few blocks from where I work I figured I would get there early so not to miss out on a free meal. Walked up around noon today and the line was ridiculous already! Seems like everyone enjoys a free meal. I was pretty impressed though. They had the line moving at a brisk pace and within minutes I was inside. They were very organized and had a lot of staff on duty today. The guys preparing the salads were moving lightning fast and chopping everything up with precision. I was watching and waiting for a finger to show up in someone's salads with those blade choppers they use. Concept is pretty simple here, but with a lot of variations and items on the menu to mix and match your salad with. It was a perfect choice for me as I am on a healthier diet kick lately and back on a solid training schedule. It's easy to eat lean and low calorie as there are many items to choose from - type of lettuce, up to four free toppings from veggies-beans- fruits-seeds-cheeses, etc, and a main protein that ranges from chicken-turkey-shrimp-bacon-ham-steak, etc. Of course it's really easy to go vegan/vegetarian here with egg whites and tofu on the list, or just stick with the greens. They also have an extensive list of dressings from the classics to exotics to bold to spa. The spa dressings are the low cal versions. Every item has a calorie count listed next to it so there is little guesswork involved. The base price for the salad is $6.99 plus the cost of a protein and any additional items. I decided to keep it simple to try this out for the first time. Mesclun mix lettuce, broccoli, carrot, cucumber, tomato, and grilled chicken, along with spa sesame asian dressing. It was tasty enough and also came with a few slices of thin pita type bread. Normally this would have come out to about $10 but it was free today! I also ending up getting a fountain soda and was happy to see they have a selection of Boylan's to choose from. Diet root beer! Nice to see them supporting the local family owned companies like Boylans. I can't complain as this soft opening free meal saved me what would have been $12 including tax, which would have been a bit higher than what I normally spend on lunch in this area. Still, I will probably go back now and then to grab a salad or salad sandwich which are made with honey wheat flatbread. The location itself is bright, and brand spanking new with a good amount of seating in the front half. Sea salt and pepper grinders on the tables add a nice touch. You can even sign up to like and follow them on Facebook and Twitter for news, events, new items, and occasional free food offers! Glad I got there early because at 1:30 sharp they cut off the line for the free food. Saw a bunch of people come up right after that and were turned away. You snooze you lose!

It's taken me much longer than it usually does, but I've come to terms with the fact that I don't really like you, Chop't. I come in often enough, but that's mostly because my co-workers are all about you (or at least being 'healthy'), and I'm not strong enough to say no. I'm weak. It's not that you're BAD, it's just that you're not very good. Without fail, I will pay more than I think I should* for a salad that will be mediocre at best. And sometimes the ingredients are actually unfresh, which is really the only thing that can make a salad bad. Also, your "bread" is a joke. That is not bread. That is a depressing, limp tortilla. But I continue to get it, because when someone asks, "Do you want free bread?" The answer should always be yes. And the fact that it is actually no makes me sad. ____________ *More than I would at a local deli that performs exactly the same function. This is NYC. We are lucky to have these places. If I was in Cincinnati, I'm sure I'd be stoked to have a Chop't across the street.

Was definitely disappointed with the size for the price I paid. I got the Mediterranean Falafel salad and I substituted the celery for grape tomatoes. Overall, it was a good salad, but for the price of $10.88 it was way too small (my pics don't really do justice). Especially for a gal like me who has a HUGE appetite.

Have you ever paid $8-$15 for a bowl of leaves, thinking to yourself, "This is the healthiest thing I've eaten all week! " Then once you've conquered the entire thing, you don't feel as satisfied. You sit there, bewildered, stupefied, and somewhat cheated out of your hard earned money thinking to yourself, "Why did I throw away good drinking money?!" I felt this way every single time I bought a salad until I discovered Chop't. If you want to settle for a mediocre salad that has been sitting all day in your neighborhood deli, you're more than welcome to go ahead. But if you want quality ingredients at freshest they come, Chop't definitely stands out among its competitors. During lunchtime, this place is fairly busy and even with a line protruding out the door, my entire wait in the store last about 10-20 minutes. The servers chopping up my lunch work quickly and efficiently. Sometimes they can get a bit caught up but it is quite hectic for them as well. My personal favorite is the Caesar salad topped with chicken and creamy caesar dressing. With the included toppings, this gargantuan salad is under 10 dollars. There are so many add-ons and if you're going to spend your money, you might as well settle for something of quality. One bowl usually lasts me the entire afternoon and I have to pick at least twice before I'm done. Don't forget to get it extra chopped if you don't like biting into large chunks of greens. My friends, there is a salad, then there is Chop't SALAD!! Join the Chop't revolution. :-)

They try to do a good job and move the line fast. Ingredients are fresh-ish. I feel like there are fresher ingredients in this area of town. Their pre-designed salads are sometimes really interesting, but other things they do not taste great together.

Very healthy veggies that looks fresh but way overpriced for the amount they give you. Company went out way to address my concern and compensated me with a complimentary $15 salad which I ordered below. 4/29/18: ordered Texas Po'boy with extra chicken and a few other veggies. $14.70

I wish I could give this place zero stars. I will never return to this, or any, Chopt location. A few bites into my "Chicken Tinga Bowl" I bit down on something extremely and uncomfortably hard. It was a ROCK. A literal rock. With the rock in my hand, I re-entered the Chopt only to be dissappointed once again. The employee would not even give me a full refund - only store credit. As if I will be needing that. I handed her the rock and left. See photo attached.

Cheapening the Salad - How Annoying! I really like the salads from this company. Quality of most food items is really good. And even when the line for food wraps during lunch, it actually moves fairly quickly. But the other reviewers are right. My salad of fried chicken, feta cheese, cherry tomatoes and cucumbers is almost $12. So the food should really be premium. But every time I order mesculin salad, what I actually get is a lot of cheap romaine salad pre-mixed into the mesculin. You can't just get plain mesculin. They really need to stop doing that - cheapening the product by saving some pennies on a $12 salad!

NEVER ONLINE ORDER FROM THEM. they constantly send me dry salads when I ask for heavy mixed in dressing. Now having to order a bottle of their dressing to my job so I can eat it. Plus the chicken is cut horribly super large pieces and then small dried out pieces. Truly disappointing because I love chopt usually when I can see them do it but they slack off on online ordering.

This was my first time coming to Chopt ever. I found the process to order very confusing. Unlike sweet greens where your salad maker stays with you, after placing your order you have to go looking for your salad and get in the line where your salad is. Then while in line trying to get my salad I saw people next to me ordering and because my salad was in the other line I had to go back in a different line and then wait in a 3rd line to pay. Idk maybe I'm dumb but I found the whole experience very confusing and no one was helpful. Oh & I ordered shrimp with my salad and was expecting grilled shrimp but got cocktail shrimp disgusting omg.

My co-worker and I order Chopt a few days a week for lunch. They used to always forget dressing or topping but we love their salads so much we continue to keep ordering. Sometimes the salads are barley chopped which is a little annoying, although I am happy to say they have been finally getting the order right. It does get crowded around lunch as expected so we usually order or pick up later around 2 or 3. If you are looking for a healthy option for lunch and work in the area I would recommend. They also have the best buttermilk ranch dressing. Must Try!

Why are my online orders at Chop't NEVER right? It is so annoying to try to save time by pre-ordering something online and picking it up only to find out it's incorrect where I get where I'm going. I've started checking them before I leave the store, because pretty much every time I order the Chicken Tinga warm bowl, they forget the quinoa (which comes on the side when it's to go and is the reason it's considered a warm bowl....). It's extremely annoying as that's part of the "base" of the salad. The most recent time, they included the quinoa, and with it the chicken tinga, which I had substituted out for fried chicken. This just shows a lack of attention to the orders, whether it's changes or the actual packing. Not going to waste my time on a $12 salad that isn't what I ordered.

Best kale Caesar EVER! I eat lunch here almost everyday and never get sick of it. It can be extremely busy during the week at lunch but even if the line is super long they know how to get people in an out quickly. They have a large menu as well! Fresh ingredients and the staff is always friendly

I really like their salads but I got bad lettuce in my salad and am super grossed out. I have also gotten browned avocado before but didn't think much of it. The quality should be way better for the price.

I ordered on grubhub with specific directions that were not followed. I asked for dressing on the side and both the salads came drenched in dressing. I also ordered two similar salads where one just had cauliflower rice as a substitution and the bowls weren't labeled so My friend and I didn't know who's was who's, we ended up just eating each other's orders. My food was also delivered on top of a wet paper bag (food not inside bag) with the utensils in between crumpled up napkins, look at the images attached. This is unacceptable. I called the location to see how they could fix this and the man on the phone gave me an attitude and raised his voice, was very condescending and made me feel like I did something wrong. The only wrong doing here was you delivering me food in this condition and giving me trouble for calling you to report it. Do not support this Chopt location or any at that.

I found the production line experience here to be quite interesting. I also found it to be quite expensive for a salad. Other than the price which came out to a sit-down restaurant price if not higher for a salad with no meat, there are several good things about this place. The food tastes extremely fresh. There are an incredible number of options although that could make ordering a little difficult for a newbie. Fortunately my daughter was able to guide me through the process. The line does move fast. We got in line just out the door and paid and left about 7-10 minutes later. Like I said, watching it being made was sort of fun too. The staff was extremely helpful and the place has a good vibe to it. The weather was nice so we were able to take it out and eat in Madison Sq. Park. Otherwise I'm not sure how large their seating area is. However just be careful of ordering because you could get carried away and easily spend $12 or more for a salad without much if any protein type foods.

Not only is the food always fresh, but it also prepared quickly so that if you are in a rush you can be in and out in less than 10 minutes. Don't let the line scare you, it moves. The employees are great too!

I like chopt. I did pay 20$ for a build your own salad- but I do like my salads like I like my everything- fabulous. They give you lots of lettuce which is a bonus. I ate this salad for lunch and dinner so it did the job. Get the spicy Caesar dressing it is delicious !

Fast service. Delicious salads. Affordable prices. You can download their app and pay with it. It also allows you to get $10 credit for every $100 spent. Great quick lunch for work days. Their salads are creative, delicious and fulfilling. Definitely not boring salads. They usually have reggae music on which is great because it sets the mood as relaxing and kind of "chilling" while you wait in line or eat (if you decide to stay).

was just there to order some food, staff was talking among themselves and doing other things, but no one was taking orders. after 5 minutes I left and went elsewhere to order food. service was abysmal

I won't say salad was not good I liked it and had great taste but only salad I spent $17.87 kind of expensive Will come back may be not!