Christar Villas Hotel

I had a function and chose the hotel for the convenience of the location. The pre event arrangements with the banquet manager was good. However the actual event was almost disaster. The table and chair coverings were sub standard with stains and holes. I had to insist on them being changed. The venue had multiple functions on the day so chairs were not available for us until one of the function ended and so my guests had to wait while the staff rushed to prepare. Some of my guests had to be assisting. There were several power outages/interruption and no automatic transfer to a generator. If you choose this venue because of the convenience of location I strongly recommend you rent table and chair coverings external to the venue. Also insist with verified checks that the place is ready for your guests at least 30 minutes prior to their arrival to avoid challenges. The banquet manager tries her best but the management needs to do more quality checks on what they are offering clients. The staff can only do so much. Do not charge persons for chair covers with holes and stained table coverings. It's simply unacceptable!

Stay at this amazing hotel villa recently July 1st to the 5th 2025 and trust me the view the vibe the staff( from front desk, security, restaurant bar, housekeeping to grounds keeper) all did a wonderful job made our time spent there. The location is great easy access to different facilities needed, the pool was lovely. The room was cozy Service was all out 1000/10 if you ask me love it love it love it..Thank you for your wonderful service to all staff members working those days I will surely be back 🥳🥳🥳🥰🥰

We needed to be in New Kingston for the night. The 24 hour front desk was the first positive thing, we were assigned to the wrong room type but the young lady at the front desk not only changed our room, but came with us to the new room to ensure it was what we needed. The room was clean, spacious and included all the amenities we needed, including a fridge and microwave, as well as body lotion and a small balcony. Even the housekeeping staff was helpful and polite. Highly recommend it for customer service and location. Very walkable area with multiple food options within a 1 km walk. Pool, on-site restaurant and convenience store just added to the positives. I can't forget the included cooked breakfast, we were given a choice between an American or Jamaican breakfast. Everything we wanted

I hosted a birthday party here once next to the poolside. It was lovely. The rooms were cozy. Don't even get me started on the food! Superb!

I went here for a work function, so can't give a full review of the room situation. The banquet area was quaint and tidy, with simple decor. The food was absolutely delicious and flavourful; chicken was tender, the curried goat was just the right level of spicy with a faint hint of rum, the pumpkin rice nice and fluffy, the vegetable red peas soup was absolutely perfect to the point my group asked for seconds. The view was filled with surrounding buildings, so not much to stare at, but at least you are close to restaurants, various plazas and a mall, so you can indulge in some shopping. Transportation is available right outside the gate if you don't have your own. The restroom close to the banquet hall was a bit tiny, as I accidentally slammed the door into the toilet when trying to access the restroom facilities, but it was clean with a modern decor. No elevator, so be willing to get your cardio on when accessing the different floors. The staff members were absolutely polite and friendly, so never hesitate to ask for their assistance. Wi-Fi is available to visitors, just remember to ask the staff for access.

Attended a private function there recently...The service staff was not pleasant at all...There was one person who was exceptional in her service to us and I make reference to Donna....very attentive and professional in her mannerisms. There was a server who was serving water and water was being spilt on the table and utensils and she didn't even apologize or change the wet utensils. Another thing to consider is that there is no elevator available to reach the hall on the third floor in the event you have senior citizens as attendees. The location is nice but its obvious that the building has seen better years. I would not go there again.

Stay away from this place. Tiny ants everywhere. Even on the bed. No extra towels given. Wifi works only at certain places. It has a cooktop, but no pans. 2 Spoons, 2 plates in total. No knives. What will I do with the cooktop then? No extra trashbags. Breakfast was bad. Even for the breakfast, you have to ask for spoons and forks. And, in a group of 4, if you ask for spoon, they will get you 1 spoon. Seriously? Can't you see there are 4 people there? They dont even keep salt /pepper at the table. Again you have to ask. And after they get that, they will immediately hide it again in the kitchen. On top of all these, the Indian restaurant opposite to this place plays loud music till 1 AM in the night!

Went for a graduation. The conference room was clean, staff was very friendly and accomodating.