Li Choo Ong
Google
BUY AT YOUR OWN RISK!!!!!.
Service and product quality is terrible. First, male boss promised delivery in afternoon around 2-3pm but at 4pm, no one delivered my 3 rattan chairs. I called the shop and female boss said the male boss forgot about my delivery.She said his son will deliver in evening and come 7pm dinner time then male boss come and deliver the chairs. As it is evening time and we are dinner, I just accepted delivery, thinking should be okay. BOY, AM I WRONG!!!! First, the chairs have a lot of burnt marks, small and big holes, peeling paint and one of the chair is wobbly. NO WONDER, HE WANTS TO DELIVER IN EVENING SO THAT I CAN'T SEE THE DEFECTS. WHAT YOU SEE IN THE SHOP IS VERY DIFFERENT FROM WHAT IS DELIVERED TO YOUR PLACE. When I complained to the boss next day, he said all these burnt marks are natural and I can get the chair feet cushion for the wobbly chair. 1 month later, I noticed that the rattan peel of 1 armchair has broken into 2 parts and asked if he can repair foc. No, he replied he didn't provide warranty. That is not what he said when I made the order. He said if there's anything wrong with the chair, bring it over for him to fix. He did not mention there is no warranty and there will be transportation charges. The most ridiculous thing is even if I paid the transportation charges and let him fix the chair, he also said another rattan peel may break later on. The person who sits on the chair is just 60kg and the chair cannot support her weight so what is the use of the chair. The chair is also located in living room far away from direct sunlight.THE MALE BOSS EXPECTED ME TO PAY TRANSPORTATION AGAIN TO REPAIR THE CHAIR.... YOU MAKE A LOUSY PRODUCT AND EXPECT ME TO PAY YOU AGAIN AND AGAIN. I WILL NEVER EVER BUY FROM THIS STORE AGAIN!!!