Cielo

We stayed in a 2 bedroom villa for 7 days and the stay was really great. Spaceaous layout, good size pool, excellent retaurant and very professional management. Breakfast served to the table which we like much better than buffet style. Great location Neal fishermans. Village but still quiet and tucked away from street noise. Fantastic local infrastructure nearby like bike rental, massage, 7/11, money exchange etc. We can truely recommend the place.

Cielo is a little gem on Koh Samui. I loved its intimate atmosphere in sandy and rope tones. Each room is spacious, decorated with a lot of taste, and some even have a private pool. I appreciated the little lush garden in front of each room. The hotel is run by people from Saint-Tropez, and you can feel it even in the restaurant menu. There was no TV in my room, which I found positive: it encourages people to go out. The breakfast isn’t a buffet but a well-thought-out option that avoids waste. The beach, though short with slightly coarse sand, is still pleasant. Lastly, a big thank you to Goody, who took great care of us, booking everything we needed. A lovely experience I would recommend

Amazing ! Location is excellent and the boutique rooms are stunning as is the entire hotel. Fantastic infinity pool looking out onto the beach and sea. The staff are helpful and attentive, we stayed for a week with our two kids (17 and 23) and we all loved every minute, honestly could not fault anything! It has an intimate feel about it, the owner came and said hi and runs a great place. Thank you for making it a Christmas to remember

We had a fabulous stay at Cielo in Koh Samui. In booking ahead, they were super responsive, helped arranged taxi from the airport etc. the place is very boutique and would consider high end. The rooms are stylish and super comfy. Lovely touches like the bar fridge is all free on the first day. The pool is amazing and I have to say the pool beds are the best we have ever had. They have very comfy bed beanbags on the beach. The food like the place is high end too. Not typical Thai prices however once you’ve eaten there you understand why. Every meal we had there was superb, high quality ingredients, generous in portion and presented beautifully. And finally huge call out to all the staff who work there - they really make the place and super friendly and can’t do enough for you. Highly recommend this place and if I was here again, I would stay here again.

We booked this hotel expecting a high-end, relaxing stay but unfortunately, several important issues made the experience very disappointing. To be fair, some things were our mistake we didn’t realize there’s no TV, the reception isn’t staffed 24/7, and breakfast is quite minimal. Those details were apparently written somewhere, so we’ll take responsibility for not checking. However, for the price (10,000 THB per night after an “upgrade” from a smaller 8,500 THB room), basic comfort and maintenance should be guaranteed and that’s where this place completely fails. 1. Air Conditioning: The upgraded two-floor room has only one air-conditioning vent upstairs. It’s impossible to leave it on when leaving the room, so when you return, it feels like a sauna. Downstairs never cools properly either — basic physics, cold air doesn’t rise — so the whole temperature balance is terrible. 2. Shower and Water Supply: The double shower setup looks nice but doesn’t work properly. Hot water runs out quickly and can’t supply both showers at once. Water pressure is weak, probably due to “eco-saving” restrictors. For a hotel in this price range, that’s unacceptable. 3. Bathroom Sinks: The double sinks were a joke — one only had cold water and the other only hot, clearly connected to a single water source split into two. 4. Toilets: Both toilets were loose and moved when sitting down — something that should be fixed immediately in any properly maintained hotel. Even after reporting it, no one came to fix it. 5. Drain Smell: The downstairs sink released a terrible sewage smell every time it was used, probably due to poor ventilation or drainage design — another thing that’s simply not acceptable in a luxury property. 6. Outdoor Areas: Given that the hotel promotes a “disconnect from technology” experience (no screens, no TVs), one would expect cozy, comfortable seating to enjoy the outdoor areas. But the first room had a balcony with no chairs, and the upgraded room had a yard with a single sunbed and nowhere else to sit — not even a chair or small table. 7. Cleanliness: For such an expensive stay, the cleanliness was below expectations. There was a constant dusty feeling in the room, and even small geckos were sharing the space with us. Overall, it felt like a place with potential, but poor design decisions, lack of maintenance, and basic comfort issues completely ruin the experience. Definitely not worth the price. (Photos attached for reference)

We came to stay over Christmas 2025. We spent a few days in BKK and headed for Samui. We all (my wife and 2 teenage children) thought Cielo was wonderful. We had a 3 room villa which featured its own pool, lounge area and kitchen. The design, layout and general ambiance was great. Cielo has found the perfect balance of laid back luxury. The team were amazing - always there and attentive without being overbearing. The food was very good and a good mix of cuisines to ensure everyone in our group had something to choose from. The wine selection was also good. A 10 min walk gets you to the busier stretch of beach/restaurants/ markets/bars. We did this on a couple of nights and spent a couple of nights chilling at Cielo. Thanks the Cielo team for looking after us.

We stayed at Cielo from late December over Christmas through to the New Year.||Firstly, the positives - of which there are many:||It's in a great location, a short taxi trip from the airport without being too close. On the top side of the island on Bophut beach and near to Mae Nam. A couple of minutes walk to the main circular road and twenty mins walk either way to a load of different bars, restaurants, Fisherman's Village etc. Loads of legitimate and reasonably priced massage places on the doorstep. ||The hotel itself and grounds are small but beautiful - very boutique-y, indeed! We had a standard suite (no pool) and it was simply but beautifully designed. The pool and bar areas are really well laid out, the pool beds are genuinely fantastic. The spa is small but again beautiful, and if you're incapable of switching off on holiday there are exercise classes including Muay Thai available. ||Next, the food: you'll see many reviews saying that people visit just for the seafood restaurant, and I can confirm the food is genuinely excellent - we had one of the best ribeyes (one of our two non-Thai meals over nearly two weeks that we allowed ourselves) of our lives for dinner one evening when the weather was poor and we stayed local, the pizza are freshly made by the pool and the Lebanese platter is fantastic with great portion sizes. ||The best assets for the hotel though are the staff - unfailingly friendly and helpful, quick to respond with really good service. They work incredibly hard from 7am-ish through to closing time every day. The owners are French, with the lady managing the place and her partner the chef. She's great, always happy to say hello and talk about the hotel and the area when she's not running around being extremely busy. ||General area: easy to get elsewhere on the island by Taxi (use Bolt or Grab, don't hail taxis unless you like being ripped off or haggling!) or Songteauw. Nearside pavement out of the hotel for clockwise around the island, farside for anticlockwise. Loads of pharmacies, opticians, 711's etc. if you fancy snacks / water / meds of any kind. Fisherman's village is much nicer than we expected, loads of good bars and food places amongst the more obvious tourist-y stuff. Strongly recommend Charm, ran by an ex UK Masterchef contestant.||Re: prices etc., you pay for the quality of the hotel and services, it's not a budget outfit. If you occasionally fancy a cheaper, less high quality meal then there are many places (Pico was great, really friendly, two places left along the beach) either side where you can grab a quick penang curry & cocktail for half the price. ||The negatives:||Not the fault of the hotel, but pool bed reservation etiquette was an issue at times as it got much busier towards new year. It's a very international range of guests, and for some there's no issue in reserving three / four / five beds at 07:30 and then not turning up until 3 hours later, if they turn up at all. One English lady I spoke was angry that so many beds were unoccupied but reserved towards midday, but it's wrong to then blame the staff and demand they police how long a bed has been reserved. Do what we did - get there early for breakfast (opens at 07:30), reserve a couple of places when you sit down and then go immediately to them afterwards. Culturally what is acceptable will differ, but to anyone who has an issue with bed blocking my advice is get there early and occupy the beds there and then. Sort any problems out with other guests yourselves, don't demand that the very very nice and 100% non-confrontational staff police the area for you because you turned up later on. That said this was only during the last couple of days and not the majority of our 11 full days there.||The male co-owner. Again not a massive issue, just a niggle based on extensive observation during our stay. He is evidently a great chef, 100%, a good showman. Just don't expect him to talk to you if you're not French. If you are French, at some point he'll probably say hello, ask how things are going etc. If you're not, he probably won't. Maybe it's just the Rosbifs, who knows :D but again the food / kitchen / service is fantastic.

Although the aesthetic of this boutique hotel was beautiful, I am sad to report that a $2,000 piece of jewelry was stolen from my luggage during the stay by their staff on our honeymoon. As this piece of jewelry was placed in the same spot in my jewelry holder for 10+ years, with no holes in sight, it was sadly 100% went through and stolen by their staff. When I brought this up to hotel they shared that this has never occurred. Sadly in a country that attracts tourists of much higher income than the residents I know these incidents happen, especially when the hotel & spa price is geared towards only attracting those who can afford a higher cost. I would not recommend staying here due to significant safety concerns of belongings