CIF Fort Liberty, NC

This CIF restored my faith in Army civilian workers. I have had very bad experiences with equipment issue in the past but I can say hands down that this facility has the kindest and most professional workers I have met. From the moment I walked in, I was greeted with a smile. The facility was clean and organized and the process was seamless. Each worker took time to explain each item to me in detail and answered all my questions with patience. It’s obvious that they want the customer to feel comfortable with what they are signing for. Especially want to shout out to Mr. Donnell because he was so kind and helpful during my turn in. He also kept me laughing and smiling the whole time and really eased the nerves I had about even walking into CIF. Thank you!

CIF Fort Bragg has some of the nicest people working here. I was greeted right away when I walked in. Checked in and waited about a few minutes from my appointed time. The building was clean and nicely organized. I wanted to recognize Mr. Donnell Butler for being so kind and helpful. He made the process easy and was so cheerful early in the morning. Also, shoutout to the gentleman working next to him who helped remove the straps from my ACH when the screws were stuck. A few things: If you’re coming here, I recommend arriving about 10 minutes early so you have time to move your gear from the parking lot to the cart area and then to the back of the building where turn-ins happen. Follow their directions and you’ll be in and out quickly. Make sure your gear is clean before you go to avoid any delays. Also, on rainy days, you will have to cover your equipment so that it doesn’t get wet. They are strict with not receiving wet equipment. People had tarps and trash bags.

Donnel station 5 holds it down. No BS and helped me a lot. Hilarious guy. Really appreciate him going line by line with whatever he accepted or whatever I had to take back, made sure it was all accounted for correctly so I didn't get stuck with anything. Explained what I had to do to get my items right. UNDERSTOOD

I had the pleasure of working with Mr. Donnell during my CIF turn in appointment. He made the experience comfortable with his professionalism and bits of humor. It was shocking at first, because of the rumors we hear about CIF and turning in equipment, but Mr. Donnell eliminate any room of doubt. Thank you Mr. Donnell for the experience. He’s a person worth recommending.

I had a very pleasant experience turning in my CIF. The staff were accommodating and friendly. If you come prepared and identify your deficiencies prior to your appointment, the process is very smooth.

I had an outstanding experience with Mr. Donnell at the CIF facility at Fort Liberty. He was professional, efficient, and incredibly helpful throughout the entire process. He made sure I had everything I needed and answered all my questions with patience and clarity. His excellent customer service truly stands out, and I left the facility with everything in order, thanks to his dedication. Highly recommend his assistance!

I had an exceptional experience with a Mr. Donnel. This CIF facility has been the most assisting so far out of the three I've been through. Professional, incredible, timely service, and accurate with information. Fairly impressed with the horror stories that are out there. Thank you, two both the gentlemen who assisted me in my departure process.

Mr. Donnell Butler was so kind, extremely considerate of my time, and very efficient. He made sure everything was clean and accounted for. He was very clear about what I was missing and even highlighted it when showing me my record. I wish everyone could get Mr. Donnell’s desk when they out-processed! The lady that took my single remaining item (wearing a purple shirt today) was also SO kind and wonderful! Because of this awesome team of people, I got everything cleared in the same morning. This was definitely the best CIF experience I’ve ever had in the Army.