Cinnamon Lakeside Colombo

We ordered the Chicken Biriyani Sawan and it was awesome.It looked great and the taste was also very good. It had a nice authentic Indian biriyani flavor.We ordered the 6 pax family Sawan and the portion was actually more than enough for six people. So, it was really worth for money. All the curries and the dessert were also very tasty. We were really happy to have a meal from this place. The staff were very friendly, and Nethma Perera helped us with the order and made sure everything was ready on time for collection.

I visited Cinnamon Lake last Thursday for the lunch buffet, and it was a wonderful experience. There were so many varieties of food, including Sri Lankan, Indian, and Chinese dishes. Everything was very delicious, and the service was also excellent. They even had a special offer that day, which made the experience even better. Overall, I am very satisfied with this restaurant. Just a small kind request — it would be even better if the table arrangements could be improved slightly for more comfort. Thank you for the great hospitality!

Cinnamon Lakeside Colombo is a beautiful hotel with a perfect blend of luxury and comfort. The location by the lake is stunning, offering peaceful views and a relaxing atmosphere right in the heart of the city. The rooms are spacious, modern, and well-maintained, while the dining options are excellent with a wide variety of cuisines. The staff are exceptionally friendly and attentive, always going the extra mile to make the stay memorable. The pool and recreational facilities are top-notch, making it ideal for both leisure and business travelers. Truly one of the best places to stay in Colombo!

We ended our tour of Sri Lanka at the Cinnamon Lakeside Hotel. Our stay was fantastic, and on reflection, we should have stayed here longer. We were given a choice of rooms and opted for one at the front of the hotel with a balcony. Our room and the whole hotel were exceptionally clean, and the grounds, including the swimming pool, were fabulous. The food at the restaurant was of exceptional quality and variety, making our experience even more enjoyable. We would definitely recommend the Cinnamon Lakeside and plan to return next year, as it offers great service and value for money.

I ordered lunch from Flavours and had a great experience. The food was delicious and the flavours were very well balanced. Everything tasted fresh and nicely prepared. Everyone at the table really enjoyed the meal. Thank you, Nethma Perera, for your excellent service! Would definitely order again!

A very welcoming hotel with friendly staff. Food variety is generally very good, but for those who like hot foot, the buffet food can soon get cold. This would be our only criticism of the restaurant. Our room was kept spotlessly clean with staff response to any request generally met very swiftly. Malsha, Renuka was excellent. Always provided a service with a smile. Location is good with only a short walk to One Galle Face which has excellent shops and restaurants.

Well done, Flavours and Nethma. We had a very pleasant experience with Flavours Online. It was my parents’ anniversary, and I wanted to send them some treats as a surprise. I contacted Nethma, and she efficiently assisted me in arranging the PickMe Flash delivery. I truly appreciate her kindness, effort, and excellent support in ensuring everything was handled smoothly. Thank you for the outstanding service. .

I am a National Tourist Guide Lecturer, and I have visited Cinnamon Lakeside Colombo many times to check in my guests. Unfortunately, I am very disappointed with the service provided by the hotel staff. On several occasions, there have been multiple service issues. Most recently, on 09 March 2027 at around 2:00 AM, I checked in a group of 32 guests, and we experienced several problems during the check-in process. Some of the room key cards were not working, which caused unnecessary delays and inconvenience for the guests. In one particularly serious incident, the hotel provided a room key to one of my guests for a room that was already occupied. When the guest opened the door, another guest was already inside the room. This kind of mistake is unacceptable, especially for a hotel that operates as a five-star property. I respectfully request the hotel management to review and improve their front office and room management system, as the current level of service does not reflect the standards expected from a five-star hotel. As a professional guide responsible for international guests, such experiences create serious inconvenience and affect the reputation of the destination as well