Circle Inn - Iloilo City Center

I stayed at Circle Inn on Jan 2-3, 2025, and here's my honest feedback: The price was definitely a plus, being much cheaper than other inns and hotels. However, the service and amenities were average, which is understandable given the price point. Parking: The underground parking area has limited spots, and be warned - it's not the cleanest. They store garbage there, and unfortunately, there are rats. Our car was even ratted on (elbow macaroni, rat poop, and a bitten wire). No CCTV cameras in the parking area, so be cautious. Reception/Lobby: The reception area was clean, simple, and decent. The receptionist was doing her job well and was very helpful. The lobby has enough seating, and the adjacent restaurant is a nice touch. Restaurant: The food was good, with generous servings. One minor issue - the staff didn't quite get my egg order right (asked for well-done sunny-side up, got it not-well-done 🤷‍♀️). Indoor and outdoor seating available. Pool: The pool was smaller than expected, but sufficient for guests. They have separate pools for adults and kids, plus a Jacuzzi. Open 9am-9pm, with lights and an open bar at night. Sunbeds and CR/washing area available nearby. Room: Our rooms were clean and simple, but no complimentary slippers or coffee, so bring your own. Towels provided, and water available at the lobby near the elevator. They have water heater, cups and glass. Elevator and stairs accessible. Internet is kind of slow. Not much to watch in TV. Overall, it's an average inn for the price. Would I stay again? Maybe, not sure - got scared of the rats might have damaged our car.

We liked our stay at Circle Inn. The room was clean, comfortable, and just right for what we needed. The staff were friendly and accommodating, which made check-in and our whole stay smooth and pleasant. We appreciated that the hotel is budget-friendly but still well-maintained, and having a pool was a nice bonus. The location is convenient for getting around the city, especially if you don’t mind a busy area. Overall, it was a good value for money and we would consider staying here again.

Stayed here because of our company Christmas party. The room was a decent size and was clean. There are no complimentary items such as toiletries or slippers. But the bathroom did have a head & body wash, and the sink had liquid hand wash. The bed was soft and cozy. Hot & cold water was available, but it didn't get hot enough - more like lukewarm (but that was ok for me). There's complimentary bottled water in the room and a water dispenser available at your floor. I had a quick snack at their cafe (?) on the ground floor. The siomai was delicious and reasonably priced. Service was friendly and helpful. Coffee was OK and I can have fresh milk with it (which was awesome). Overall, a positive experience for me and I'm hoping to book with them again.

Rooms/Amenities: clean and spacious. I appreciate the size of the bathroom especially. With water dispenser (I assume on each floor), hot kettle in the room, free toiletries and hair blower upon request ( front desk). Nice pool size, with an area for kids/toddlers. But I wish it has more privacy since it can be seen from the lobby and restaurant - decorative fixtures could be added. Restaurant: maybe because they don't have a lot of guests eating there ( a lot of competing local restaurants on the area) that the food service is quite lacking. I waited almost an hour for breakfast and it was not good (the tapa is too thinly sliced and overcooked). They are charging a hot Milo for 70 pesos. Lack of snack and drink choices. Location: 1 block away from Iloilo central market, walking distance to the Dinagyang venue.

It’s a run-down place. The rooms are filthy and smell like sewage, and the water in the corridors tastes like mud. The “$10 breakfast” you pay for is misleading—it’s only a menu, and you’re charged extra for anything you order. We asked for a clean comforter and were charged $4 for it. The front desk staff are politely rude, especially Lyka. We checked out after just one night and moved to a better hotel.

Circle Inn Iloilo City Center offers clean, comfortable rooms and a very convenient location. The staff was helpful, and the amenities were well-maintained. Great value for money in Iloilo.

Overall, it's a great hotel and the service from staff is excellent. However, if you need reliable Wi-Fi then this is not the hotel for you. The Wi-Fi is very unstable and often goes down for long periods of time. Download speeds when working are between 7 to 8 Mbps and upload speeds are between 3 to 4 Mbps. In the age of technology and remote working, it's unacceptable for a hotel to have poor internet.

We were very disappointed with our experience at this hotel. The actual room did not match the information and photos posted on their website/page. Several details were misleading and did not meet our expectations based on their description. In addition, there were many extra charges that were not clearly explained beforehand. We were charged an additional fee for a bed, which was not properly disclosed at the time of booking. What was even more frustrating was being charged for “damages” in the room when we did not break or damage anything. While the room rate initially seemed cheap, the numerous additional charges made it not worth the price. The hotel was not transparent about their policies and fees. I hope they become more honest and clear with their information to prevent other guests from having the same experience.