Amine B.
Google
Hello, so I have visited for the first time the Grand Casino Namur in December to play the BPC event (1100€, 2200€ and 550€ buy ins) where I was very disappointed.
- Missing information about the late registration possibility, no display about possible reentrys (no enough audio announcements).
- Service not coming to the tables, had to wait always huge time before gettting a drink.
- Directions to the tables are not very clear.
- Casino card maker was defect, I had just a super small paper easy to lose in future for identification during buy ins etc...
- Finally, my big deception was being seated during a tournament in a very incomfortable chair, table without enought light, very poor seating and floor for players (see photos below). I cannot understand being so badly treated as a customer paying such expensive tournaments.
I really hope there will be progress in future.