citizenM Kuala Lumpur Bukit Bintang hotel

Very nice hotel to stay! New designed, stylish! Rooms are clean and fresh! Good smell, everything you can control with iPad-like smart house) if you stay several days - they clam the room every day . Moreover breakfasts like buffet and the food is European style and very delicious they even surf cappuccino or layer with vegan milk including with bf! We are very satisfied! Thanks a lot!

This hotel offers an exceptional experience at a budget-friendly price. From the moment you arrive, the warm welcome and clear instructions for check-in and room details make you feel right at home. The rooms are spacious, clean, and well-equipped, providing everything you need for a comfortable stay. Whether you’re traveling for business or leisure, this hotel strikes the perfect balance between affordability and quality.

The CitizenM Kuala Lumpur Bukit Bintang Hotel stands out for its prime location, well-regarded by guests for its accessibility to attractions and dining options. The staff at this hotel earn praise for their superb friendliness and helpfulness. The hotel's atmosphere is often described as stylish and vibrant, with modern and clean amenities. Comfortable beds and high-tech features in rooms are a hit. Overall, the hotel is considered a good value for its comfortable and contemporary accommodations.

Warm welcome by ground staff.Friendly helpful front desk staff Kesh.Easy to self check in.Artistic layout at Ground Floor lobby and dining area.Lift access to rooms using room card: good security.Well carpeted & clean access to rooms.Nice room 627 layout. Clean utilities. King size bed to the wall with Jalan Alor view, Day and night blinds selection.Not very big room but good enough for movement of couple but might be small for big size persons.Hot water available for hotel guests 24/7, hence no kettle nor beverages in room, except 2 bottles of drinking water in very mini size fridge.Very IT oriented using tablet to control lighting and TV programs with variety of channels, night mood sound and colourful lighting controllable ambience.Day and night shower cream selection but hot water not working very well or rather too slow to heat up even after bathing by 2 persons. Wondering if heater is even working.Interesting internal door lock that’s very small. Hope it’s strong: didn’t challenge it but just trust that it’s working.Ironing available in ironing room but maybe not heating fast enough: no patience to wait.Hotel booking includes breakfast: Vegetarian breakfast requested via Trip.com during booking and reminder made during check in: nice vegetarian fried rice ( no onion, garlic nor egg). Just nice with the spread of salad, fruits, cereal varieties and hot beverages by barista: good breakfast to energise us for the day.Free car parking at L1 & L2, 2.1 m allows Maxus G10 to enter too, screened by hotel security by showing room key.Overall great experience staying in this affordable luxury hotel. Thanks for the thoughtful plan. Keep up your good work 👍🏻💪🏻👏🏻🙏🏻❤️

Exceeded my expectations in all aspects of aesthetics and design, location, standards, food, bar, cleanliness and comfort. To me it was literally a solid 5 star experience. Everything was so well put together - I thoroughly enjoyed browsing their unique art and book collection in the lobby and mezzanine areas, and the breakfast buffet choices and combination of food worked really well for the hungry but fussy traveller! Full of proteins and veggie/fruit selections at breakfast which I was after. Will definitely be back and recommend this as THE place to stay in KL!

Modern decoration and all gadgets are controlled by iPad. Nearby got lots of eatery and convenient shops. Car park is at the back of the building. Breakfast is nice but not much choice. Recommended for couples and small family as the room is small but comfortable.

This hotel is incredibly modern, with advanced technology from check-in to room features like lighting and TV controls, all managed through a tablet. The location is strategic, perfect for exploring the Bukit Bintang area. There’s also a convenience store right next to the hotel, which is super convenient. The breakfast is delicious as well. Highly recommended for both leisure and convenience!

The hotel is really nice, we had nice time in it. It has a high tech, I was surprised when I realized that you can control everything in the room with the tablet. The breakfast is nice, they serve very tasty food especially their pasta. When they knew that it's our honey moon, they put balloons and flowers in our room as a greeting to us. Staff are very kind and friendly and the location of the hotel is great, very close to the city center and all options of resturants and stores are around. I strongly recommend people to book in this hotel, it's amazing.