citizenM Zürich hotel

This hotel takes minimalism too far. Check-in is via iPad kiosks, but attendants stationed nearby are at least very helpful and pleasant in guiding guests through the process. Rooms are tiny with no shelves or surfaces, and everything—lights, curtains, temperature—must be controlled through an iPad, which feels more inconvenient than innovative.||The room was clean and the bed comfortable, but the design sacrifices comfort and practicality. The bathroom sink is outside the bathroom and barely has room for toiletries. The lobby only offers water, and nearly everything else costs extra. On a good note the attendants working behind the bar are hard workers and try very very hard. For the price, some basic hospitality would go a long way.

The room layout and design is very modern and the domotic system of lights and effects can be pretty fun! The structure is very close to the center and has plenty of connections and interesting points. The bed was extra large and very comfortable.

The rooms are a bit small but it’s very comfortable. The lobby area is great as it’s a co-working area as well as bar/food! Breakfast is not included but would recommend as it was delish.

I was going to stay Friday and Saturday night but canceled the second night due to the loud music coming from the dance club nearby. The bass is so loud you can feel it while sitting in the room. Apparently this happens every weekend. So, for the weekend, unless you yourself are a clubber, I would avoid. Other than that it’s a decent place to stay. Great location, friendly staff that were apologetic for the situation and refunded me for the second night without hesitation. The room is similar to other Citizens M I’ve stayed. (NYC Midtown and Bowery, and one in London.) The rooms are small but clean and great if you’re solo, not so much if your with your partner due to the way the bed is situated. One person has to climb over the other to get up in the middle of the night. The technology that Citizen M uses to control lighting, blinds, media and climate is now dated. This was cool a decade ago and needs to be updated. I agree with other comments that said the rooms were too warm and difficult to cool down. Good breakfast and a pleasant place to hang out.

3.75/5 The hotel has an amazing location, which felt very safe and made exploring Zurich easy and enjoyable. The staff were friendly and helpful, the technology in the room was modern, and the bed was comfortable. I also appreciated the views from the window. Unfortunately, the cleanliness was a major issue. The “fresh” towels we received were already dirty, the bed sheets did not feel clean, and shockingly, the housekeeper had left a cleaning towel inside the bed under the blanket, which I only discovered when I laid down and felt something strange. This was unacceptable. The bathroom is very small, almost like one you’d find on an airplane, but still functional. Overall, while the location and comfort were good, the cleanliness needs serious improvement.

Worth the price. Rooms are modern and clean - contrastes with similar 4 star hotels that are a bit oldish. Shower is really something. At equivalent price, from now on i will always pick this option for my pro travels to zh

The hotel benefits from a great location, but unfortunately, that’s where the positives end. The service is very disappointing for a 4-star establishment — even basic amenities such as in-room coffee facilities are missing. There is no room service, and the bar offers extremely overpriced food and drinks with virtually no service in return. Although the hotel claims to be part of the Marriott group, no loyalty benefits or points can be earned, which is misleading. Overall, I would not recommend staying here at this time.

I chose this place because of my pleasant stay in Paris couple of years ago. Same spacious room but I was placed in a handicapped room this time. The place is surrounded by bars and can be rowdy on weekend nights. No complaints for a 1 night stay.