citizenM Zurich

Fantastic modern hotel in the heart of the city, just 10m away walk from the center. The hotel check in is very convenient and modern, you just arrive and do the check in with a device that even lets you choose where you want your room views to look at! Fantastic check in experience really. The rooms are quite small (specially the bathroom) but incredibly modern. Everything in the room (lights, air, blinds…) are controlled via an iPad which is really convenient and honestly fun. The beds are super comfortable, one of the best sleeps I’ve had in my life. Nevertheless, the rooms could be a bit cleaner. There were spots on the walls and sofas. Overall, great hotel to go alone or with your partner. Would definitely recommend and come back to it. Especially the modern touches makes it special

A very special hotel experience! Location in heart of Zurich—easy walking to all areas. Citizen M staff helpful and friendly. Check in is easy, room light, bright, clean. King bed comfortable and found two in bed not a problem to get out. Automated night blinds, automatic night light so helpful. Water free- can replenish daily either sparkling or still. Shower large with exceptional Hans Grohe panel giving you choices from rain shower to personal with thermostat controlling water temperature. Lighing is exceptional. Think you need more room? The open living room/bar/dining/ work area feels like home. There are areas to work, converse, watch tv, eat. Trams just outside. Barber, cafes across the street.||I cannot say enough about Citizen M’s advantages.

Stayed here for 3 nights, 4 days on a mother daughter trip. The hotel is in a great location, really close to a lot of the tourist attractions and an easy and beautiful 15 min walk to the old town. The room is super clean and really nice, however they are on the smaller end, but that is to be expected in Europe. It's very modern, there is an ipad in all the rooms that controls the lights, blinds, tv and temperature of the room. The ipad function can be finicky at times, but it is very user friendly and simple. Would definitely stay here again.

This hotel takes minimalism too far. Check-in is via iPad kiosks, but attendants stationed nearby are at least very helpful and pleasant in guiding guests through the process. Rooms are tiny with no shelves or surfaces, and everything—lights, curtains, temperature—must be controlled through an iPad, which feels more inconvenient than innovative.||The room was clean and the bed comfortable, but the design sacrifices comfort and practicality. The bathroom sink is outside the bathroom and barely has room for toiletries. The lobby only offers water, and nearly everything else costs extra. On a good note the attendants working behind the bar are hard workers and try very very hard. For the price, some basic hospitality would go a long way.

Our first time in Zurich was made so much easier, comfortable and relaxing because of our exceptional stay at CitizenM Zurich. From our check in, check out and everything in between, the staff, the location, modern facilities and decor! We loved it so much that we decided to stay again during our last three days in Switzerland.

I find this hotel adequate and modern. In spite of some comments lamenting the size of the room, personally I find it comfortable for 2. I would love to stay in citizenM again. It’s a pleasant experience. I love that we can refill our drinks at the restaurant, the breakfast buffet was nice and the customer service was very helpful and friendly.

The room layout and design is very modern and the domotic system of lights and effects can be pretty fun! The structure is very close to the center and has plenty of connections and interesting points. The bed was extra large and very comfortable.

I was going to stay Friday and Saturday night but canceled the second night due to the loud music coming from the dance club nearby. The bass is so loud you can feel it while sitting in the room. Apparently this happens every weekend. So, for the weekend, unless you yourself are a clubber, I would avoid. Other than that it’s a decent place to stay. Great location, friendly staff that were apologetic for the situation and refunded me for the second night without hesitation. The room is similar to other Citizens M I’ve stayed. (NYC Midtown and Bowery, and one in London.) The rooms are small but clean and great if you’re solo, not so much if your with your partner due to the way the bed is situated. One person has to climb over the other to get up in the middle of the night. The technology that Citizen M uses to control lighting, blinds, media and climate is now dated. This was cool a decade ago and needs to be updated. I agree with other comments that said the rooms were too warm and difficult to cool down. Good breakfast and a pleasant place to hang out.