R D.
Yelp
It was just after noon and I wanted to go brunch after my friend picked me up from my flight at Hobby Airport. Based on the ratings, this place was good and it was close by.
So disappointing...I was starving and this was my first meal in Texas. I'm unsure why the ratings are higher on Yelp than on Google, but it wasn't anything special. It was a diner type spot if that's what you're looking for.
I ordered the Chicken Coup with one scrambled egg (with cheese), 1/2 country fries and 1/2 grits (for $1 more), a biscuit, with no meat.
I received one scrambled egg (with cheese), HASHBROWNS and 1/2 grits (for $1 more), a biscuit, with BACON. I pointed out my incorrect order when the server brought it to the table and she started to take the plate away to fix it.
As I mention above, I was starving and this was my first meal of the day, so I told her I would just take the bacon (because I wanted to start eating). She indicated that was fine, but they would have to charge me for it and went to the register to add it to the bill (and still took the plate away). She left the tiny 1/2 serving of grits for me to "get started on." The sad part is, the bacon wasn't even cooked the way I liked it. It appeared crispy, when I originally saw it (before she turned back around and took the plate away to switch out the hashbrowns). I didn't even eat them.
Soooo...1) If I hadn't pointed out THEIR mistake, I WOULDN'T have been charged??? 2) What was she going to do with the bacon that she already put on a customer's plate, brought out of the kitchen, and brought to the table...give it to ANOTHER customer? 3)What did she plan to do with the hashbrowns? 4) Don't restaurants normally give a discount when they mess a customers order up, not charge MORE $.
To top it off, the floor was dirty and I needed to use the restroom, but my friend said it was nasty. I just held it!