City Hostel Geneva

I paid for a 3-night stay but was only able to stay for one night. The next morning, I left the hostel and spent the day out. When I returned, I found my bed completely messed up and a soaking wet towel on it. I went to reception to report the situation, as I found it extremely disrespectful that someone had tampered with my belongings. It was disgusting to see a wet towel, which clearly wasn’t mine, left on my bed. Who knows what had been done with it or how dirty it was. The receptionist simply told me to put the used towel in a basket and said there was nothing they could do. They didn’t offer to change the sheets, or to provide an alternative room or bed. Naturally, I was not feeling safe or clean enough to stay in that room anymore, I had to leave and find other accommodation. They refused to address the situation with the other guest and also denied any refund for the nights I paid for but couldn’t use. Terrible service, terrible hostel, and terrible hygiene! I absolutely do not recommend it!

Less than 10min walk from Geneve Train Station. Dorms and all facilities are very clean/warm (in winter time). All staff is super friendly and helpfull (especially when they spend 10min looking for a restaurant that will meet your needs lol). Big lockers in each dorm and very quiet.

I made a reservation for 1 night at City Hostel Geneva via booking before Christmas, at that moment there was no limit on the card. 1 hour later I received a warning message from the application. When I noticed it, I immediately increased the balance of my credit card. The fee was immediately deducted from my credit card, but City Hostel Geneva wanted me to change my credit card. I informed this hotel by message that I would change the credit card and make a new reservation, but I also wanted them to refund the amount they deducted from my credit card. Although City Hostel Geneva took the money from my credit card, they insisted that they lied and did not take it. I proved that they deducted the money from my credit card with the card statement. The hotel literally confiscated my money. Afterwards, I reported the situation to booking.com and complained, and I also sent my objection to my own bank about this deducted money. This hotel is not reliable at all, definitely do not give your credit card to this hotel, I got my refund thanks to booking.com This hotel is a scammer. I do not know which authorities to complain to in Switzerland, I could not complain because I am a foreigner yet. Do not trust this hotel and do not share your credit card information with the hotel. I wanted to write here so that no one else experiences the situation I experienced.

This worked out well for the 3 days I was there. I booked at the last moment so all the dorm rooms were taken. I went with a private which ended up being a hybrid between a normal hotel room and a dorm bed. The bed was comfortable and I slept well. There was a sink in room and basic soap and shampoo along with a towel provided. There was also a fan and I would close the blinds to get a quiet nights sleep. The location was perfect - a short walk from the train station and the waterfront. There was no breakfast provided but the kitchen was well stacked and delightful with a patio. There was luggage storage for before and after. The shower and toilets were always available and clean. Access to the premises was secure with a card key. I noticed that were were always some shady people hanging out in the lobby and even saw the police visit once - that however did not impact my stay and I always felt safe.

Simple hostel, nice clean rooms, quiet. The shared bathrooms were a little bit dated but still fairly clean. The rooms give off a eastern european vibe.

Staff was super friendly! Very convenient to store our bags and explore the city since we arrived before check-in. The sheets were not super clean (a couple stains) and you do have to make and strip your own bed. Ultimately a good place to stay - great location and price!

ranslate text with your camera|overlooked the fact that it feels like being in a prison. The rooms are clean. the wifi is there but it doesn't work. the main problem is the reception. the staff are not friendly, not very polite and have racist behavior towards customers especially those who do not understand the language. |to be absolutely avoided. better to spend an extra euro but don't give up staying here.

Good value for money, although you feel it. ~25% cheaper than other accommodation when I booked. - Friendly staff, fluent in English. Rentable padlocks (10CHF deposit) for early luggage drop before check-in in the afternoon. They let you use your own padlock. - Comfortable bed, room was clean. Toilets and showers were "clean enough". Showers are on a ~30s push-button timer, but the water was hot in the morning. - Bad soundproofing to the street outside and the corridor: woken at 6:30am by trucks moving and people outside. - 10min walk to lakeside, although at night beware that the direct route passes through the sketchy red-light-style area.

AMAZING HOSTEL. I stayed at this hotel for two nights, then one night at Geneva Hostel, then back here for my last night. It was great because they were both very close to each other, making the move quick and easy. The location is relatively close to many of the big shopping districts and tourist sites, and is very close to the Gare Cornavin station, which made it very easy to get to and from the airport. My first two nights, I stayed in a double bed private room, and my last night, I stayed in a three people dorm. All rooms come with lockers and a sink, and I loved that the outlet was right above your bed, and with USB charger ports. The receptionist, Vivian (Vivienne? Vivien?) was so so sweet and made my check in and check out process both times very easy. He remembered me when I checked in for my second time, which was very sweet. You're provided with sheets and a towel, and locks for lockers are provided for a deposit that you get back after returning it. There's also individual refrigerator lockers that you can borrow for another deposit, if you don't want to use the communal fridge. Everything about the hostel was great - I would highly recommend it to anyone staying in Geneva!

I stayed two nights at City Hostel on two separate occasions in the last two weeks. Both times I stayed in a three-bed, female-only dorm with a shared bathroom for half of the floor (32 CHF per night). The rooms are small, but the facilities are quite nice other than that. There are sinks and mirrors in the rooms and two showers per half-floor, but I never had a wait and the water temperature is good (which is a rarity in hostels). For a 10 Euro deposit, they provide refrigerator lockers, which is quite a lifesaver in Geneva where food will cost you your arm. Seriously, use the fridge and get all your food at Manor or Lidl! Check out is at 10am, but they provide lockers downstairs so that you can store your stuff and still make use of the day. They will even let you hang out in the common room after you've checked out! Things to beware: The key cards snap in half at the slightest touch. It happened to me TWICE. The first time the guy at the front desk charged me 5 CHF, but the second time the big guy in charge was at the desk and seemed a big angry that I had been charged the first time. So if they charge you, wait and talk to someone else! Only other downside: No complementary breakfast :-( But, again, the fridge lockers makes this AOK.