City Hotel Odense

We booked a room months in advance (standard, double room). We arrived on a Saturday afternoon and were assigned room 143, located outside the hotel building with access through the parking lot or a side door. |The room appeared dark and unwelcoming. It had two glass doors facing the parking lot and a very small window (like a basement window) located on the same wall. There were cars parked right in front of the doors.| There was no actual shower area in the bathroom, but a shower head placed behind the bathroom door. As an enclosure, it had a plastic panel and a mini shower curtain that were supposed to be joined somehow (leaving room for creativity) and did not offer much in terms of comfort or separation. The whole room/bathroom looked like a service area. The shower space was probably where the mop/bucket had been stored before.| We asked the young woman at the reception desk to find a different room as we found 143 unacceptable. She proceeded by stating that "This is what you booked". That was an epitome of professionalism for someone working in the hospitality industry. Apparently, the hotel "has only 4 standard rooms" and none of the others were available. She offered us an apartment located a block away for a price difference. |We took the apartment and that proved to be another subpar accommodation as it was outdated, with a small and smelly bathroom, and located in a noisy/loud location. We had opted for breakfast that was served in the main building, once again, in a basement. The food was OK, just enough to start the day.|Our favorite part about the City Hotel in Odense was checking out and leaving it behind.

Location was great, readily accessible to the HC Anderson museum. Breakfast buffet included was nice, sufficient options available. Basic room which was sufficient for our one night stay. There were no car parks left, so we had to pay across the road which was a little difficult to get our bags to and from. Room had no airconditioning. Fan was provided, but was very warm in Denmark so made for it to be uncomfortable.

The room was on the small side and was quite warm. There wasn’t any ventilation apart from the window overlooking the road so it was a bit noisy. On the plus side, it was less than ten minutes walk from the train station, the staff were friendly & helpful and the breakfast buffet was simple but very good.

Very nicely decorated hotel in a central location from where you can visit the whole city on foot. The breakfast is delicious and the receptionists are very nice and helpful. I stayed in a single room which was very comfortable. There is also free coffee and tea which was a great bonus. I would definitely stay here again. Thank you!

I stayed at City Hotel Nattergalen three times this year and I can totally recommend it. The rooms are comfortable, beautiful, the breakfast varied and delicious, and the staff very friendly and helpful. 😊

Excellent location, superb staff, good breakfast. Even bicycle rent is present. Highly recommend!

Rooms are somewhat dated but the good service and the prime location more than make up for that.

Very "hyggeligt", authentically Danish hotel. Service-minded happy staff. Extremely good location, in a walking distance from must-experience locations in Odense.|The rooms are slightly too warm, but this is easily alleviated by opening the windows. Great breakfast, comfy bed and good sized bathroom.