Andrei Franco
Google
My recent two-day experience at this hospital was a mixture of highs and lows, making it difficult to provide a definitive rating. I believe it's important to consider various aspects when evaluating a hospital, including the quality of the staff and doctors. With that in mind, here is my honest review.
First and foremost, the hospital staff was exceptionally helpful throughout my visit. They were attentive and did their best to assist me, and the fact that most of them spoke English made the communication process much smoother. Additionally, I found the prices to be reasonable, which is always a positive aspect when it comes to medical services.
However, my experience with the doctor on the first day was disappointing. I had come to the hospital to have a benign tumor removed from my nose, a procedure that I was previously informed could be done on an outpatient basis. However, the doctor I encountered at City Hospital insisted on unnecessary and expensive examinations, which I declined. Moreover, they attempted to persuade me to undergo a costly surgery that would have been approximately 40 times more expensive than the outpatient procedure. After refusing, the doctor performed the outpatient procedure, but initially, they started burning the tumor without providing any local anesthesia. The pain was excruciating, and only after my request did they administer the local anesthesia, rendering the procedure possible. Unfortunately, my first-day experience was marred by the doctor's questionable approach and their apparent focus on maximizing profit rather than prioritizing patient well-being.
On the second day, I visited the hospital for an allergy test. Thankfully, the doctor I encountered was compassionate and helpful, providing me with a wealth of valuable information. However, I was disappointed to learn that the test could only cover 20 typical allergies, limiting its effectiveness.
In summary, this hospital has its merits, but it is essential to exercise caution when dealing with the doctors. It is advisable to conduct your own research and seek second opinions if needed. The helpfulness of the staff and the reasonable pricing were positive aspects, but the inconsistency in the quality of medical care is concerning.
Ultimately, I believe there is room for improvement in the hospital's approach to patient care and ensuring that doctors prioritize the well-being of their patients above all else. With continued efforts towards enhancing patient experiences and maintaining transparency, this hospital can truly excel in providing exceptional medical care.
