City Lodge Hotel Durban

Was attending a conference at the ICC and it is a walking distance and safe. I want to appreciate Sihle and even when I was not feeling well she offered me medication for a headache. I had a problem with being asked to pay in full when checking in. Having come straight from the airport I only had dollars and going to look for rands around 5pm in Musgrave, Pavilion and Gateway malls was not a great experience as I had travelled over ten hours and was extremely tired. At least allow someone to check in and the following day th y can pay in full or take the dollars. The other problem was during breakfast with Sindi. You send her tea she takes along time. Today I called and told her someone had spilt some milk on the floor. Not a lot but could make someone slide. I then ask her to bring me tea. She just asks for my room number I don't know why and goes. I wait and wait for the tea until I call another waitress. Then the customer next to me in another table says he also asked Sindi for tea but she never brought. After waiting for sometime I finally get the tea with cold milk...sigh l.

Nice place to stay. Situated close to most shops and the ⛱️ The place is very well suitably situated and there is ample parking bays to add to your holiday experience. There is a variety of rooms and a swimming pool for those who would like to cool off. Don't regret not going there as it is the ideal place for a break away. For those who does not want to get wet, there is a place where you can sit down and enjoy a nice cup of coffee or tea. If that does not satisfy you, then you can enjoy a nice farm fresh breakfast at your favorite restaurant. There is also enough for the kids to keep them busy. So why not take the road and enjoy a break away time away from home. Your home away from home. For those who loves outdoor shopping there is also enough nearby shops to keep you busy. For the book lovers you can pop into a book shop and enjoy a stress free day. No frills and no over crowded shops. So why not get into your car and escape to a relaxing time. If you really looking for a time to relax while shopping this is the place to go to. You will not regret it. So why not give it a try. For those who want public transport the place is nor far from the public transport facilities.

Tucked away in the city centre but also just a few stones away from the beach. This 3 star Lodge was well preserved, great hospitality from the moment we drove in, neat rooms (though a small bar fridge would have been appreciated to keep drinking water and other staff). Dining area looked very nice especially at night. The menu is median ranged. I had the city shisanyama plate, it was so nice I had it two nights in a row, portions extremely generous. If you’re a light eater you easily share it for two. Didn’t explore the pool but it look very inviting. Hoping to splash next time.

Not ideal for business travel. Noise isn't managed, so it was disturbing. The plugs in the room weren't working 🥴 The breakfast pack wasn't packed as per the filled out form and had to wait for a further 20mins. Would be great for a holiday as there is definitely holiday vibe.

Cannot rave about this hotel enough. They were welcoming and very accommodating to me arriving (unexpectedly) early. Breakfast was great and looked beautiful. ALL the staff were fabulous. Highly recommend this spot. Even the security guards were friendly and helpful.

They have a WhatsApp line that supped to be used to communicate with hotel staff when needed but they never respond to the text. No water drinking water in the rooms, no proper communication of where to go when you need assistance. And I have experienced this more than once, so they can’t say it’s an isolated incident

I had an excellent stay at City Lodge. The room was comfortable and well-appointed, providing everything I needed for a relaxing visit. The food was absolutely great—delicious and satisfying! The staff were friendly, attentive, and went out of their way to make me feel welcome. I highly recommend City Lodge for anyone looking for a comfortable and welcoming place to stay. I look forward to returning!

The service was very professional, I was attended by Ammelia Mthombeni, whom I found to be very friendly and professional. Since from my arrival to departure. If there's any form of a promotion I bet she deserves it.