City Nest Apartments by Adrez

We stayed here this past weekend, and the accommodation is very close to the city center — clean, easily accessible, with bars and shops nearby, and only about a ten-minute walk to the Astronomical Clock. What disappointed me, however, was the lack of communication. We tried to contact the hosts to ask if it would be possible to have a late check-out — I’m talking about just a two-hour delay, checking out at twelve instead of ten — but no one replied, not on Booking, not by email, and not by phone. I find it absurd to advertise 24/7 support when you don’t respond through any communication channel, especially since, when we had to transfer money because of a Booking issue, they answered instantly. For that reason, it deserves a rating of 1, because anything could have happened and they would just reply whenever they felt like it — it’s unacceptable. You should either quit this business or hire competent people.

The location is great. Short walk to everything from the subway to the old town and even to Charles Bridge is all 15 min walk. |It's very basic. But who spends time stuck in the hotel. Bedding was clean, and the room was clean, as was the bathroom. |Towels supplied. Shampoo body wash hand wash all supplied too. |If anyone was going to visit Prague, I'd tell them to stay here. |Key pad entry to the building then again into the stairway and then to your room.

Our experience at City Nest was fantastic. They recommended a great spot to stage our luggage while we waited for check in, the location is perfect, and the room was clean and well equipped. We loved being able to open the windows when weather permitted and the mini split ac allowed us to keep the room cool when the windows needed to be closed. We appreciated the lack of hassle when it came to check in and the codes for the door instead of keys worked seamlessly. The apartment feel instead of a traditional hotel led to an immersive Prague experience. It’s close enough to attractions to walk most places but far enough from main streets to keep the local noise down. There are great food options just next door. We recommend City Nest and would come again

Communication before arrival was excellent wherein we received the dood code, etc. Of course, we arrived slightly before the 3pm scheduled time and could not access the hotel. This was minor. The rooms are perfectly sized and the hotel perfectly located. The price is also great. I highly recommend your place. I also love the energy conservation with the motion sensor lights...progressive.

PROS: The location was great and rooms comfortable. Beds are nice, and firm. CONS: The loft bedroom it tiny and has a long spiral staircase, so not super comfortable. Also the kitchen is under this architectural pillar, which means you bump your head all the time. Lastly, on the day of the checkout not only the lady checked on me twice, they also turned on the fire alarm at 10 am telling everyone to get out. But I saw no firemen and no evacuation. It's just a bit much, stressing everyone out. Mind that I was only late by 15 minutes getting out.

This stay was just not pleasant. The apartment itself is lovely, but the service is another story. Communication was practically non-existent and came at the last possible moment I received the access code and registration link about 30 minutes before arrival, which was already an hour past the official check-in time. The building is extremely noisy. You hear every creak, every shower running, every suitcase being dragged down the stairs all day and night. If you value peace and quiet, or are traveling with children, this is probably not the place for you. On top of that, the hosts were not particularly accommodating. When my daughter wasn’t feeling well, I asked for a simple 30-minute checkout extension just to regroup and plan our next steps. They refused and insisted we leave exactly at checkout time. Nice apartment, but loud, unhelpful, and stressful not worth it.

Location was walking distance to Old Town which was great. Loved that the unit had mini-split air conditioning in each of the rooms as well as the common living spaces (living room, kitchen). We had an issue with turning on the AC units in the living room and upstairs room and contacted them for help. They were very responsive and got the AC units working before we returned from Old Town. Space is very clean and modern and would highly recommend it. I would absolutely stay here again if in the area in the future.

The room was excellent. Good location. Wish I had longer to enjoy it. Check in was a bit much. Fortunately, I had a picture of my passport and was finally able to figure out how to submit it on your portal. We were in the city waitinf for the car to be serviced and had to stay over so didn't have my passport with me. Had it not worked the second time I would have cancelled the room and went to a hotel.