City Nest Apartments by Adrez

I have mixed feelings about this stay. I appreciated the great location, spacious room, and well-equipped kitchenette. However, the apartment is directly opposite a bar, which disrupted my sleep throughout the week. The bathroom exhaust did not work despite a technician visit, and there was a constant sewage smell. I requested a room change after the first night but received no response. Phone support was inconsistent, and as a result, we did not sleep well during the stay. The bath towels also had visible holes. To be fair, calls to arrange a technician and to check for forgotten belongings were handled well. Please note there is no reception; all communication is via email (unreliable) or phone (inconsistent). Given the price charged, basic standards such as a functioning exhaust, intact towels, proper soundproofing and responsiveness should be met. The wood panels on the windows have gaps, further compromising noise insulation. It’s a real shame, as these are preventable issues in an otherwise nice property.

Cannot express enough how much we loved City Nest apartments! The staff is so kind and helpful and the rooms are spacious and WONDERFULLY located! Everything you need is merely a walk away (we were astounded how close we were to everything) and the rooms are cleaned super well. Highly highly recommend!!

I booked City Nest Apartments via Booking.com about four weeks before my stay. This property has no reception, and check-in requires an additional online registration. Unfortunately, I did not receive any registration form during the entire four weeks after booking. I only got it after calling the property 28 hours before check-in. The agent told me that Booking.com had not provided them with my phone number or email, which I found surprising. I completed the registration within an hour. I was told that my registration would be reviewed the same night or the next morning and that I would then receive the access code. However, nothing happened until two hours before check-in, when I had to call again. Only then was my registration approved and the code sent by email. The check-in process was stressful and poorly organized, especially for a self-check-in property. That said, the apartment itself was very nice. The kitchen was well equipped and had everything needed to cook properly. The king-size bed was comfortable, and despite the relatively small size (19 m²), it was sufficient for two people to move around comfortably. A few coffee cups would have been a nice addition, but that is a minor personal preference. The location is excellent—very close to the city center. There is a Tesco just two minutes away, and the view includes the Franz Kafka Rotating Head, which was a pleasant surprise. I stayed for four nights over the weekend. On the last night, the internet stopped working, and there was loud noise from other guests in the corridor around 00:30 AM, despite quiet hours being listed as 22:00–6:00. Additionally, the elevator was occasionally blocked by large bottles of oil and rice, possibly for a restaurant, which was inconvenient. Overall, I liked the apartment and the location, but there are clearly several areas that need improvement—especially the check-in process, which I found inappropriate and unreliable for an accommodation without reception

very good location, the room was clean and comfortable! service is good, but you need to register online… 🙂 it's a shame that not everyone respects the quiet hour after 10 pm and shouted until 2 am… but overall I recommend it 👍

Communication before arrival was excellent wherein we received the dood code, etc. Of course, we arrived slightly before the 3pm scheduled time and could not access the hotel. This was minor. The rooms are perfectly sized and the hotel perfectly located. The price is also great. I highly recommend your place. I also love the energy conservation with the motion sensor lights...progressive.

PROS: The location was great and rooms comfortable. Beds are nice, and firm. CONS: The loft bedroom it tiny and has a long spiral staircase, so not super comfortable. Also the kitchen is under this architectural pillar, which means you bump your head all the time. Lastly, on the day of the checkout not only the lady checked on me twice, they also turned on the fire alarm at 10 am telling everyone to get out. But I saw no firemen and no evacuation. It's just a bit much, stressing everyone out. Mind that I was only late by 15 minutes getting out.

Check in is a major hassle. Having read the reviews I was aware of how bad it was so I emailed using the email from the booking confirmation the day before asking what I needed to do. No reply. On the day of travel I emailed the adrez email from their website, I got a response at the gate just before boarding. You have to fill in a form about yourself and scan your passport and take a selfie. Didn't manage to get it to work before I had to board the plane. On arrival I managed to get it to work but then no email with the details arrived an hour later when I was in Prague. I had to go to the central reception near the main square to get the room and door codes. The room was quiet as it was on the back. Needs a bit of TLC though, the sheets were a bit threadbare in places, the towle had a hole in it, and the bathroom door was warped so couldn't be closed.

This stay was just not pleasant. The apartment itself is lovely, but the service is another story. Communication was practically non-existent and came at the last possible moment I received the access code and registration link about 30 minutes before arrival, which was already an hour past the official check-in time. The building is extremely noisy. You hear every creak, every shower running, every suitcase being dragged down the stairs all day and night. If you value peace and quiet, or are traveling with children, this is probably not the place for you. On top of that, the hosts were not particularly accommodating. When my daughter wasn’t feeling well, I asked for a simple 30-minute checkout extension just to regroup and plan our next steps. They refused and insisted we leave exactly at checkout time. Nice apartment, but loud, unhelpful, and stressful not worth it.