City of Hope Helford Hospital

This is for the amazing nursing staff... I understand stand doctors do good things, but nurses are always on the front line... Doing hands on and giving good care. The nurse even help family members when needed... City of hope is what it stands for hope... not a cure but hope there is a difference. The staff here are great at what they do. Not all outcome will be good like my case.. but when your family members want to fight you stand by them and love them.. thank you city of hope

Amenities and hospital staff are pretty amazing, however the outcome of the visits were devestating in many ways. My guests did not have a positive result considering the aggressive treatments, they may not have caught in time to be revived.. PLEASE DO NOT LET THIS POST INFLUENCE ANY DECISION!! GOD HAS THE LAST SAY, ALWAYS!! LEARNING TO STAY STONG, AND LISTEN TO YOUR BODY, IS ALWAYS NUMBER#1..

GRATEFUL!GRATEFUL! To GOD be the GLORY 🤍🙌🏾🕊️🙏 For the Doctors, Nurses, everyone involved at COH, to the lot attendants. Thank you for serving in your purpose, where GOD has you in this time… GOD IS “HOPE” , the Doctors, nurses, etc. are walking in “HOPE” for the battle in C#%*!! Your passion, your heartfelt hope, kindness, does not go unseen. You are APPRECIATED, and Thank You 🤍

My little sister had leukemia and I’ve watched the city of hope do everything to fight on her behalf to save her life, I was honored to be her bone marrow donor and I experienced first hand the extreme level of professionalism but also the expert level care that all those who work at the city of hope give to all their patients. I hope with all of my heart that not a single one of you reading this ever has to come here or has a family member that needs to come here but if you do and you are looking for some reassurance during a terrifying time I promise you, you can trust this place. This is one of the best cancer hospitals in America, from the receptionists, to the doctors, to the crossing guards, to the nurses these people put everything into caring for their patients and I will be thankful for the rest of my life every single day that I have more time with my little sister. Thank you a billion times over city of hope thank you thank you. also btw F Cancer

City of hope Hospital has gone backwards after being given a fifth-grade rating. I don't know why it was given this rating. This is the first time I've noticed a hospital that is closed three days a week, Friday, Saturday, and Sunday, and there is no ambulance service for patients undergoing a trial drug program. No matter what happens to the patient during the holidays, the hospital or even the medical staff don't care. They force the patient to sign more than 50 papers with hundreds of clauses to protect themselves from errors made by their trial. There is no concern for the patient during holidays. If a drug is successful, the only beneficiary is the medical staff by chance. As for the patient, God has looked upon them and shown mercy after hundreds of trials by the medical staff at city of hope Hospital.

Phone Directory is a flipping mess. I can't imagine how cancer patients must feel when they reach the call que on hold recording. Cancer patients already have high anxiety and when an on hold recording keeps repeating itself every minute it only exacerbates it. Simplify your call tree please! I spent 12 minutes just getting bounced around in the call que. Once in the correct que (I'm hoping ) ,the on hold recording is too repetitive and frustrating to say the least. You i.t. guys need to redevelop your call tree asap,I can't believe a hospital that touts itself as leading and cutting edge in cancer treatment can't get Basic VoiP workflows right. Hopefully,this gets to the right people and lights a fire inside of someone's heart to do something about it. Lightijg a fire under somebody only forces them to move aside.ighting a fire inside motivates.

This has nothing to do with the hospital itself but the FOOD SERVICE!!! on 10/16 my best friend had her credit card took by a elderly lady who said she would be right back then disappeared with it for 2 hrs if not more which is absolutely unacceptable anywhere and highly unprofessional nobodies card should be kept for that long once the food is paid for the card should immediately be taking back as soon as they get a chance over 2 hrs isn't okay at all then randomly leaving it in the room and not letting anyone know also isn't okay and there should definitely be better communication between staff and patients who order I don't recommend using card at all considering this problem probably has happened more then once.

City of Hope Duarte is amazing ! From staff who drive the carts for patients to security along w the staff of nurses doctors and all staff! We chose to drive 1.45 hours rather than a local hospital for my Mom’s care and transfusion’s! The care all around is top notch! The new buildings are beautiful