CityHub Amsterdam

Absolutely love this idea and it’s so well executed! The staff was so lovely, as soon as I walked in the door Luka (hope I got the spelling right) was so nice, I was really early and he offered to store my luggage which is exactly what I needed. Tijmen was there in the evening and such a great guy, had a nice conversation with him. The woman working in the morning was also super friendly and helpful, they have the best staff here. Showers are awesome, and hot! Even though it’s a shared bathroom you get your own stall for a shower and they’re really nice. If you need lots of space this place probably isn’t for you, but otherwise I could not recommend it more. Can’t wait to stay at another CityHub! Edit: I read some of the bad reviews so wanted to add more. Are the units small? Yes, that’s pretty clear though so I’m not sure why anyone would book one of these and complain about space. There’s a reason it’s so well priced, small units to have a good sleep, and store your luggage. If you need more space go and pay triple the price somewhere else. It was also very quiet in my experience, and easy to sleep. This place is probably not a good fit for old people or those with mobility issues, otherwise it’s easy to get up and down the beds. I was on upper bed in the middle of the hotel and couldn’t hear a peep from anyone else the whole time I stayed here.

Just such an amazing place filled with wonderful people. If you're the type who just needs a place to sleep on vacation, this affordable option is for you. Can't say enough good things about cty hub. Sarah was super nice helping me check in, Luka was extremely friendly and helped me find the things I wanted to do and special shout out to Mella who went above and beyond with assistance.

We stayed at CityHub Amsterdam for 4 nights and had a great experience. The place is modern and very welcoming. The sleeping pods are small, but that’s expected, and they are comfortable if you travel light.||There is a nice common area open to everyone, with a kitchen, fridge for your own food, sofa, and tables. Everything is very clean and cozy. The bathrooms and showers are also very clean and well equipped, with good shower products, hairdryers, and everything you might need.||The hosts were very friendly and professional. We were 4 girls traveling together and we felt very comfortable and safe here. Definitely recommended!

The pods were the perfect size for two travelers. We each had a backpack and a carryon size suitcase. The front desk staff were amazing and I loved the way the hostel was set up! Super convenient to use the bracelets to pour drinks and make purchases. The location was also walking distance to EVERYTHING. Would absolutely stay here again!

Really enjoyed the recommendation of the hosts, showing us good local places. The place looks like on the picture purpose built but most of the things automated/self-service, but you are still looked after. We could grab heater and also extra blanket, the insulation though not too good an earplug is recommended. The location is very nice 10-15mins walk from the tram which takes you to the red light district, but it's also calm nice markets around.

STAY HERE!!! This place is absolutely amazing! First everyone who works here is absolutely amazing! By far the nicest staff out of anywhere I have stayed (I have been traveling around Europe for about a month). The rooms are super clean and cute!! (Bonus you can change the colors of the lights and connect your phone to Bluetooth speakers in the room.) The bathrooms are SO CLEAN and so NICE!!! In the shower area they have a little area to do you hair and makeup with Dyson hairdryers. They have snacks and drinks in the hotel that you can purchase with your wristband that also serves as your key. Lastly, they have fans, extra blankets, storage lockers and towels all free of charge. If you are thinking about staying here definitely do it!!!

Amazing and affordable place to stay. Everything you need for exploring the city. Rooms were plenty big for me and my partner. Showers and shared spaces were clean and comfortable. Coffee and bar were cheap and easy to use everyday. The hosts were super friendly and helpful. Bonus that there is a street market right around the corner from here that had the best food and produce. Additional bonus for the cats that lounge in the lobby area

Such a great experience for me and my husband while staying in Amsterdam. Like a little community of travelers, I felt like I was at camp again with the communal bathrooms and showers (in the best way) - everything was very nice, loved the space for sleeping. Employees were SO kind and welcoming. The front area felt like a coffee shop vibe and was fun to be in. Lockers to keep luggage and backpacks while you stay or for after you checkout if you're leaving in the evening and need storage. The only thing I would say for safety - we stayed in a top bed Hub, and the first night I had on socks and slipped trying to get into bed and bruised my leg - potentially adding some grip to the "steps"? Other than that, honestly one of my favorite places we've ever stayed, and we have traveled all over. Thank you for the hospitality!

We ended up staying here for 2 nights - it was the first "pod" hostel experience we had. The whole experience was cool - all the staff were friendly, and the bathrooms were SUPER nice. The amenities were nice too - there was a coffee and alcohol bar on site, and you could pour your own drink (and pay with scanning your wristband). It was nice how automated everything was - I put a pair of flip flops out of a vending machine with my wristband for the showers. The showers were those fancy waterfall rain showers and it was lovely. They also used the Rituals brand in the bathroom and I love the smell of that brand! The room itself WAS tiny - my husband and I had to take turns on the floor while the other was in bed - it was literally a pod. The rooms each had their own bluetooth so you could pair your phone and play music throughout the entire room and change the lighting. For as compact as the rooms were, we rarely / never heard our neighbors. The only reason this isn't a 5-star is it was EXPENSIVE for a hostel, but I think that was due to the time of year - April, where everyone was there for the tulip festivals and King's Day. Would definitely recommend - the location was pretty walkable and right next to this great food hall "FoodHallen".

Super cool hostel concept! I booked City Hub for one night through Airbnb because it looked so much better than the other hostels. Check-in was super easy on the machines and the people at the front desk were really nice and helpful. They even have portable Wifi for you to use in case you don't have international data. I picked a bottom bunk and the lights and speaker system were so unique. You can change them through the City Hub app. The place was pretty clean. Bathrooms were clean with multiple stalls and nicely decorated. The side of the bed was slightly dusty, though. They also have a vending machine in case you forgot anything like toiletries or flip flops. But I couldn't figure out how to purchase the items using the wrist band. Overall, I'd definitely stay here again if I was looking for a cheap place to stay in Amsterdam.

I was on booking.com and was looking for accommodations in Rotterdam. I saw read the reviews on City Hub and thought it was more of a hostels I've stayed at in the past where it's an open dorm space. However, the closer I read on City Hub it sounds more like capsules/pods where you have you own space and privacy. After comparing the rates, I decided to book directly on City Hub's website. I believe my rate was under $45 a night which was definitely a much better deal than staying a night in Amsterdam. I was on a train from Paris and arrived at the train station via Thaly's. I rented a bike from Zwaan Bikes for the afternoon. I don't usually ride a bike back in California but I was able to reach City Hub in ten minutes. After locking my bike in front of a 'cafe', I walked in and did the self service kiosk checking. Once my wristband was activated, I was able to upstairs and check out my room for the next two nights. The space was much bigger than I expected and I'm over 6 foot. There was a section to hang your clothes and store several bags. The City Hub app contained the lighting controls for the room. I stepped into the men's facility and they had Ritual Products similar to Equinox Gyms using Kiehl's. Like others have mentioned, remember to bring your slippers or flip flops. I stayed at CIty Hub in early April and it didn't seem like peak time which was fine by me. I felt like I had my privacy with access to good shower facilities and refreshments down in the lobby. With the money saved staying here, I had more money to explore the museums and eats in the Netherlands. I hope more City Hub's or similar open up globally, it's definitely a much better hostel experience where someone as particular as myself will enjoy and book again.

This is a great place. 4 - 4.5 stars. I'm by no stretch of the imagination a hostel expert. I travel. A fair amount. But I'm not a hostel guy. I think the age that it was sort of acceptable for me to be at hostels all the time has long past, so if I travel somewhere now I find a hotel or an airbnb. No big deal. And it's not like it's a ton of money difference so I can pay extra for the things that I like, like my own bathroom/shower, etc. But this place, this place is just downright fancy! It's maybe the fanciest hostel ever. Lets start from check in: you check in using these machines that sync your digital wristbands with your room. You then use these wristbands as your keys for everything: your room, lockers, drinks, and the like. Basically everything is accessed by this wristband you're wearing, which is essentially, much more difficult to lose because it's a wristband and not a key or a keycard. Or at least that's the idea. After you check it, you get to your room, which is literally a pod with a bed in it. It's small. There's barely room for two people to maneuver in there, but it's cozy, and the bed is comfy so it's fine. When you download the app you can chat with the person who is working at the hostel at that particular time (Rafke, Tim, and Campbell were standouts for us; they were very nice) and also control the lights in the room, which are actually really cool. The bar is accessible all the time, and by you. You can just grab a drink by scanning your wristband and making it yourself, or grabbing a beer. No problem. As a non-hostel person, this is one of the few hostel experiences I've ever had, and now, if I have enough on my plate to know that if I absolutely have to be in a hostel (like we had to be for this trip) I'm defnitely going to a City Hub near me! Enjoy!

My boyfriend and I stayed here two nights and it was a lot of fun! I have never experienced a hostel, and this isn't quite what I had envisioned them to be. CityHub was diligent about keeping in contact prior to checking in, very responsive when we reached out with questions prior to getting there, and once we actually arrived, all hosts were accommodating, helpful and welcoming. The pods were small (as expected), and fit the bill for our quick stay. The bathrooms and shower room were kept in good order with fresh towels and shampoo/body wash. You use a wrist band to scan into your room and the pod area and to dispense your own pints of beer. WiFi is fast. Also, something I didn't know prior to arriving, they provide a mobile HotSpot so you have a protected WiFi connection while trouncing around town - a very nice surprise! I'd stay here again! NOTE: While robes are provided, remember to pack your own shower shoes! Otherwise, they have a vending machine with some options for purchase (I think 4 euro).

Without a doubt the best hostel I've ever stayed in and there are too many perks to even mention. The pods are the coolest part of the stay. The lights and sound are controlled through an app on your phone and the bed is large and comfortable. The main lobby is cozy and there is plenty of alcohol, snacks, and games to occupy some time. Everything is controlled by technology that you access from your phone. They also give you a wifi hotspot to take with you around the city, which is more helpful than I could've imagined. The hosts also can be reached at any time for directions or recommendations from the same app. Honestly I could gush forever about this place, but if you're visiting Amsterdam you should just come and check this place out.

We stayed here only one night, coming back from Antwerp to catch our return flight out of Amsterdam. I was pleasantly surprised at how spacious the pods were! Didn't feel claustrophobic at all! The bed was very comfortable and even though I'm in my 50's I had no trouble getting up and down into bed (we chose an upper pod). The bathrooms and shower areas were very clean. Towels and robes were provided, as were shampoo, body wash, hair dryers and makeup mirrors. Also enjoyed the bar area where we could get what we wanted (beer, sodas, snacks, etc) and use our wristbands to charge them to our room. And unlike a hotel minibar, the prices on the drinks and snacks are good. I would definitely stay here again if (when?) we return to Amsterdam. I would have liked more time to socialize and get a full hostel experience.

I really loved staying here! Pods are super comfy. It's the cleanest of 5 hostels I've stayed at in Amsterdam. Staff is friendly. I love that they give you a free portable wifi device during your stay. Luggage storage is better than other hostels as well (large lockers).

Would have loved to stay here had they actually let me. I checked in via email the night before and thought all was well. But I got a nice wake-up call saying that they cancelled my reservation, claiming my card got declined but I called my credit card company and it was active. They say they are available 24/7 but I couldn't get in contact with anyone at all for a while. Imagine having to leave for your trip tonight and panicking at 6AM and no one responding to your messages on their ridiculous chat function. Phone number was nowhere to be found on their website. People aren't robots. Speak to me like a human being, especially when things go wrong on your end. When they finally responded, they didn't offer an apology or any attempt at some sort of resolution. They just stopped responding. If payment didn't go through a month or even a week before my trip, annoying but I'll let it go. NOT the day of my trip. That's unacceptable. You'd think for a place that runs on tech, they'd have no issues reaching out to me. Due to time difference, I'm not going to be checking my email in the middle of the night but a simple text would have sufficed to at least me know. If I hadn't checked, I would've arrived in amsterdam homeless. All in all, I booked another hotel with the same card, no problems at all. I have no doubt accommodations are fine when things go well. Just beware and book at your own risk.

I have never seen a hostel concept like this and I was pleasantly surprised that it lived up to the hype. I loved the vibe when walking in. The music matched the atmosphere and they were more than willing to share the Spotify playlist they were streaming. It is all technology-based, which I thought was high end and very traveler and consumer friendly. We received wristbands as our way to get into the hostel and our pods, which is brilliant because I never had to worry about where my key card or key was. It was always on my wrist. The front desk did a great job explaining what they offered (games, alcohol, food, regular drinks), they answered all our simple and strange questions about the city and they even recommended multiple spots to eat (next door is De Foodhallen) and to have some recreational fun. Once we got into our pods, which they suggested we choose the "top" pod, which I would also recommend, they were slightly smaller than expected. It was nice to have separation from the floor to the bed though instead of it being all on one level like the "bottom" pod is. They had great storage options (along with large lockers in the main lobby if needed) but the pod basically gave you a place to stand and a place to sleep. No complaints. The atmosphere of the pod is what truly makes the experience. We downloaded the app and connected to control the lights and stereo system. How cool. The bathrooms were almost spa-like, very clean, great lighting, enough sinks for it being communal and the showers had rain heads. Ladies, they provide a communal straightener and blow dryer, which was much appreciated. The whole place was an elevated experience and would highly recommend if you need some spice in your hostel life.