Citystate Asturias Hotel Palawan

Stayed 1 night here. When we entered the room we could smell a very strong fragrance, probably a from spray. It was too much so we had to open the window to get fresh air in. The bed was comfy and comes with clean bedsheet and 2 towels. Bathroom was good enough but as you would have guessed there was no hot water but thats no surprise in Philippines. The hotel also has a nice pool and pretty good gym you can use. I wouldn't mind coming back here again.

Great place to stay in Puerta Princessa! Big rooms, plenty of shower space with a tub also. We did not have time to use the pool or other amenities but it is a very nice pool! It was also very quiet here but still very close to things to do in town

Nothing but good words to say regarding my stay here for 3 nights last week as my stop over for my Balabac islands getaway. Everybody from the staff, front desk, guards were very courteous and respectful. The room was clean and the amenities like the pool and gym were convenient to use. The hotel is also walking distance to Robinsons Mall, with Chowking, Jollibbee, Dunkin Donuts, Starbucks and Pancake House on the way to the Mall. VEry Good Location indeed! Although there was a little tiny bit of confusion when i was awakened by a staff while napping in my room and he thought i was for check-out when in fact i still have one more day before check out. I even called the front office to sort things out. I totally understand this was a simple honest mistake but i hope they will be extra careful next time to avoid unnecessary confusion and disturbance for guests having afternoon naps. Nevertheless, i will seriously consider staying again in Citystate Asturias Hotel again should i ever visit Puerto Princesa again in the future. Thank You! Good Job!

I recently had the opportunity to stay at CityState Asturias Hotel Palawan last October 14-17, and it was a great experience overall! As a first-timer in Palawan, I was excited to explore the area, and the hotel did a good job of making my stay comfortable. The rooms were clean and well-maintained, which was a big plus. However, my assigned room was a bit of a trek from the entrance, which was a bit inconvenient. On the plus side, it was close to our venue, so that made things easier. The service staff were friendly and attentive, particularly the housekeeping team who did a great job of keeping our room tidy. The food service was also good, and the transpo service was convenient. One thing to note is that the hotel is a bit of a distance from the city proper, but it's within walking distance to a mall and some famous store brands, as well as a church where I am afriliated. So, if you're looking for a more laid-back stay with easy access to some amenities, this might be a good option for you. Overall, I'd recommend CityState Asturias Hotel Palawan to anyone looking for a comfortable stay in Palawan. Just be aware of the location and plan accordingly!

One of the worst accommodation I have stayed in, We arrived late at night, checked in and went to room, as we sat on the bed both of our body started itching like crazy. Room literally stank like mould, fridge smelt like something died in there, bathroom was bad. I asked receptionist if I can upgrade to better room and there was no way we can sleep in that bed or room, they said they were fully booked. When I got my agent to call they had plenty of room available, we changed room around 11:00pm, it wasn’t much better, as it was too late to book another accommodation we stayed, we couldn’t sleep even for 1 minute. There was limited breakfast options, and the receptionists kept staring at us as we were honest about their rooms.

Although the hotel is old and somewhat outdated, it maintains cleanliness, and their in-house travel and tours staff respond promptly. However, once the payment was confirmed via Agoda, the booking team did not respond to my messages and failed to provide information regarding the airport pickup. The breakfast offerings were limited, with few options. The establishment operates purely as a business hotel and does not cultivate customer relationships. After receiving payment, they did not maintain communication despite my efforts using the Agoda platform and email. Upon arrival, they immediately reminded me to settle the payment. The reception staff lack a welcoming demeanor and charisma; their gaze is rather uncomfortable.

Friendly staff. They said it's free shuttle going to airport and vice versa. But we didn't know that's why we ride a tricycle paying 200. Pool is cold and children like it. For me as an adult I like heated pool it's a plus for me if they have it. Near Robinson place and some good resto to eat.

The room was very old and not so clean! Very poor Internet and WiFi! The breakfast was bare minimum. Make things worst they were supposed to bring us to airport at 1030am. We were at the lobby by 10am, they told us to wait until it was already 1045am and we were still there. nobody informed us that the van already left. Stay away.

Artusia Hotel This was the last stay on a family vacation (three from the States and five from here in the Philippines) to visit the Underground River and go island hopping in El Nido. This was the worst part of the entire trip. I'm from the US, so I asked the ones from here if I was simply not used to how things are here, but they told me it's not up to their standards as well. The room my wife and I stayed in was dirty, the toilet was stained, the tiles chipped, there were lights that only came on if you wiggled the wires, and signs of old electrical devices that left scorch marks in the still hanging cables and on the wall. There was no hot water when I showered. It was so cold I couldn't even take a proper shower. There was exposed cables under the AC unit of the unit above ours, which also had a big piece of rusty metal hanging off it. There is a window that opens outside in the shower that does NOT have privacy glass. The exhaust fan that was installed, was apparently done by someone too lazy to remove the price either before or after install. Maybe they planned to try to return it? Then there is the bland tasteless breakfast they serve. The "juice" they had tasted like water...before I added ice, which you have to do since the "juice" is not in a chilled dispenser. Even the corned beef with onions somehow tasted watered down. I asked for simple scrambled eggs and that was bland too. When I talked to the front desk, the only thing they asked was if I called about the hot water. I told them no, I was already done trying to take a shower and even if we were scheduled to stay another night, I had no intention of staying there anymore. Everything else was simply replied to with "okay." I'm sure after all this, some of you will still think I'm exaggerating, so I'll post pictures of our room and you can judge for yourself.

Asturias hotel may not be the five star or even four star accommodation you were thinking, and prolly not on par with many three star hotels abroad, but when factoring in the level of comfort afforded locally (especially in the provincial setting), it actually is quite comfortable and has just the right amount of amenities. Air conditioning was cold enough, pool is large and water kept clean, menu may be lack luster, but being a person who needs to keep connected, free and fast Wi-Fi is something I wouldn't trade anything for.