Clarion Hotel Grand Östersund

The place is very nice.. there’s a lot of small stores and restaurants just around the hotel.. you don’t need to drive just to find a place to eat because it’s just close to hotel.. The staff’s are very welcoming and friendly and helped us about the problem we had in our room. The breakfast was good.. But as you can see in the pictures I uploaded that we had an extra sofa bed and it’s not properly cleaned.. actually that should be cleaned done with the bed sheets and everything before we enter the room.. but it’s not there’s a hairs on it. Not vacuumed.. and I ask the lady in the reception to please help us with our problem before we decided to go out and find some restaurant to eat. Her name is EMMA a nice receptionist and very friendly and calmly professional to handle the problem.. When we get back to the hotel after our dinner out. The room is not yet done.. so I call already in the reception desk to ask them to do something for it and I’m asked if I want to change room, but i didn’t change room because there’s a lot of things to be transferred into a new one. So I just ask if they can clean it so we don’t need to transfer for a new room. During that time my husband and our child having a swimming time. So the lady namely EMMA came and bring some extra towels and bedsheets for the sofa bed.. EMMA vacuumed the sofa bed and I also help her to hold the big pillows so she can vacuum it properly. And after that I did the job to put the bedsheets in the sofa bed. A big THANK YOU TO EMMA who handle the problem professionally.. and calmly.. you should be lucky of having this kind of staff in your hotel. She really did a good service for us. It’s just disappointing that we paid the room in a right price then when we got there it wasn’t even cleaned properly.. it should be nice and comfortable for us to stay and relax there. But we got a very good service from EMMA so that’s it.

Walking distance from the train station (1km). Centrally located close to bars, restaurants, shops and the lake. Helpful staff, clean rooms and good breakfast. I haven’t use the gym, but there is one available. There is a running activity before breakfast on Wednesdays.

Great service and breakfast, but noisy nights ruined our stay The hotel has a very central location, and the absolute highlight was the staff – incredibly friendly and helpful throughout our stay. The breakfast was also excellent, with a wide variety of high-quality options. Unfortunately, one major downside significantly impacted our experience: the location of our room. It faced the main square in Östersund, which is surrounded by several bars. Although these venues were supposed to close around 22:00 or midnight, this was not enforced. On the weekends, one of the bars even operated as a nightclub. Because the room was very hot, we had to keep the window open during the night – but the noise from the square made it nearly impossible to sleep. Sadly, this meant very little rest during our main vacation, and as a result, we would not choose this hotel again for our next visit to Östersund.

The hotel is located in the middle of the city. The hotel must be one of the largest in Östersund. The room was spacious and was practically refurbished. We had a superior room and likes it a lot. The breakfast was great with a good variety of food and drinks. We will come back!

Very comfortable hotel centrally situated in Ostersund. Close to shops, restaurants and bars and of course the wonderful frozen lake. (Hire a sled and do a "Pingu" the best fun! Skate hire also available). |A warm welcome was received upon our arrival. |Our room was spotless with the most comfortable beds even had giant fluffy pillows! |Excellent shower with heated floor in bathroom too. And a decent hairdryer was a nice surprise too.|The breakfast was well presented, varied and catered for all tastes. Tea, coffee and hot chocolate were available to make at any time in the lounge area. (Although I did miss the early morning tea in bed as no tea or coffee making facilities in the room). |The reception area had comfortable sofas and chairs in which to relax as did the bar area. |All staff were very friendly and happy to help with any requests.|The pool and sauna were wonderful. Especially so, as I had them both to myself! |I would thoroughly recommend this hotel if you are staying in the lovely town of Ostersund.|And would not hesitate to rebook here in the future.|Footnote : Although hotel was situated in the centre, it was quiet so sleep was not hindered.

The front desk personnel were fantastic. They were very cheerful and helpful. The breakfast was the best that I have ever had in any of my travels. Lots of great food. We also enjoyed a great dinner in the dining room. Our room was upgraded to a suite and had a nice view. Very quiet hotel.

Clarion Grand Östersund is located in the city centre of Östersund and about a 15-minute drive from the airport, OSD. The hotel gives easy access to town as it is moments away from shopping, restaurants, and bars and no more than a 10-minute drive to the closest skiing centre. The hotel provides charged for indoor parking at the back of the hotel, which can be useful as it often gets below -30 degrees in the winter. There is a nice restaurant and bar in the hotel, with local food. There is a small relaxation area with a small pool, sauna and a small gym. They do provide access to a gym on town if you are serious about training. The rooms are spacious with good storage and good-sized bathrooms. A good hotel for exploring town and the surrounding areas or if you are happy with smaller downhill skiing.

All about this hotel is really charming, the attention was really nice they are always up to help you, and also the food is good, I think that this hotel represents Price /quality… my personal congratulations to a guy on reception the best attention ever also professional, unfortunately I don’t know his name but I’m really happy with his service and hospitality… a real human representation of costumer service

Excellent location in Ostersund Sweden. Helpful front desk staff, great restaurant and bar menu for eats, very warm rooms and ample towels, clean and done right this hotel has the kindest people ever. Zoe greeted us and was 5 stars professional. Give that girl a promotion. So far our stay has been very pleasant. Very comfy beds and pet friendly. Restaurant is open till 12am. Internet works great and is extremely reliable.