Clarion Hotel Helsinki

The reviews on Tripadvisor seem quite mixed so I was not expecting so much at the Clarion Helsinki but I was very impressed with my stay.||||I had a corner room, which has three windows and a wonderful view. The rooftop pool and sauna are excellent, also with great views. Breakfast was very impressive with a great selection and nice views of the water. The hotel and room are of good quality and I didn't have so much interaction with the staff so can't comment on the quality of service.

As a regular customer of clarion hotels I had high expectations but I ended up disappointed comparing this location to the other ones in Helsinki. The hotel as such is nice, rooms are big but not very cosy. The roof terrace is of course a highlight no doubt but the gym is way too small for such a big hotel. The breakfast for me was nothing special but the breakfast room bothered me a lot it was crowded, loud and the tables were so close that you nearly could not pass in between without disturbing other people. Also the breakfast buffet selection was not up to par with other locations. Finally the location as such is not overwhelming since you still need 30 min on foot to reach the city centre of course using the tram you can do it way faster.

The hotel room is nice. The bathroom is comfortable, and the location is good. The room is clean, with good cups and a kettle, so you can have tea or coffee in the room, which is convenient. The hotel is located near the Gulf of Finland, offering a beautiful view. The restaurant is standard, the menu is ordinary — I would expect better for a hotel of this scale. Overall, it’s good 😊

Stayed for 1 night on weekend. Got free upgrade of the room from double to superior along with 2 free drinks. Room was still small against the price , but view was good. They have free access to pool and sauna. Breakfast is amazing, that was the best part of entire experience.

My wife and I were very impressed with our two-night stay in this fine modern hotel. We were part of a tour group. It is a true luxury hotel. Superb restaurant and swimming pool, and even a sauna to enjoy. Classic Eames Lounge Chairs are in the lobby and also in your own hotel room. Charles Eames of the U.S.A. and his wife, Ray, designed these classic pieces of furniture in 1956 after a friendship and working relationship with the great Finnish-American architect Eero Saarinen. The view of the harbor is lovely from this hotel. The staff were all excellent and considerate.

I stayed at this hotel for 2 nights. The beds and pillows were so comfortable because of that, I had the best sleep.The bar on the 16th floor provided a great view. Breakfast was good and hearty. It was close to Ferry port. I highly recommend this hotel.

I stayed at the Clarion Hotel Helsinki and left with mixed feelings. The rooms are extremely small, fine for one person but really tight for two. Check-in was easy, although the self-check-in didn’t work for me. The room had a kettle with two types of tea and a safe, but otherwise felt pretty basic. The mini-bottle of wine in the room for €18 seemed overpriced. On the 16th floor there’s a bar, sauna, and a small pool, but the pool is only for a quick dip, not for swimming. The sauna was simple, with confusing opening hours, and the gym wasn’t great - some equipment didn’t work properly. Breakfast was a real disappointment. Not only did it end very early at 9:30, but it also lacked variety. For a hotel in this category, I’d expect more choice and more flexible times. Staff were friendly at times, but service varied depending on who you talked to. Waiting for elevators also took forever, which got annoying. The best part is the location: close to a tram stop, about 10 minutes to the central station, easy to reach from the airport, and there’s even a supermarket nearby open until midnight. Walking to many parts of the city is also possible.

Breakfast till 9:30? Wth? So if I arrived very late to the hotel i have to choose between have a good sleep or eat something. Please i would appreciate if you extend breakfast timeline Thank you

Day 1 thus far. Check in was a little rough but Jami smoothed things over and provided fantastic service. The view from the lobby is wonderful and the rooms are lovely. Unfortunately, the dinner staff at the restaurant are truly awful (in contrast to the breakfast team who are sunny and helpful). Sofia from the dinner staff was unbelievably rude - I am not sure why she's in this industry. It is the first time I have felt discriminated against in all my years of travel for business or pleasure. Anny, her manager, took her side without even listening to me, which left me shaking with indignation. The hotel could also do with more people manning the front desk phone as there is no one that picks up - but that is something that can more easily be sorted out.

Beautiful views especially if you get the superior room suite. The standard rooms have a rectangular window top to bottom which is decent but gives limited view of the surroundings. Clarions probably one of the tallest buildings in Helsinki thus the great view if you pay extra for " superior view suite" there's a pool at the roof which is great but the temperature could've been warmer even in the summertime which is pretty windy up there on the 16th floor. The hotel as a whole is gravely understaffed. And if you're like me you like a nice cool room in the middle of August that has air condition running well. If not you may want to look somewhere else because the air conditioning there is definitely substandard. We had quite the situation with the air condition in the time I was there. It was actually colder outside than it was in the room. Pretty overheated. Because of Covid there was no room service which kind of stunk even though prices were not quite as bad as I thought they'd be. There's no assistance with your luggage by the way. There's no bellhop to help you up. You have to lug your own luggage up there and in my case I had two full-size cases in my carry-on plus some other luggage so it was not easy to have to change three different rooms before we had a room that had the proper air condition and even then there were still some issues trying to get the AC to work properly. The AC issue didn't get fixed for a full two days of the five days I was there. Having said that they did comp me on at least One day due to this issue and the fact that the Wi-Fi was down for two full days. Also it's good to note that they will allow deliveries of food to the hotel despite there's no room service however if you want to heat anything up there is one microwave in the entire hotel that's available to guests and it's in the lobby so you made to put yourself on display in the middle of the lobby to heat up your food at dinner time or whenever that might be. So beyond not convenient. The pool has panoramic views as well. They have I believe 16 speakers over the pool for great music however the music was only on some of the time which didn't seem to make a lot of sense and there was no staff on the roof at all and you couldn't order anything from the pool which would've been ideal situation. This is why I give it a rating of three stars for the view for the pool for the great sauna but the The understaffed team you could feel how awkward it was. Finally breakfast is included in any stay at this hotel's breakfast is pretty good. Decent selection most people will be happy with the choices.

Great view from the skyroom bar, the drinks were amazing, the bartenders were friendly and eager to help us. The food was delicious and the room clean and very comfortable. I'll definitely go there again!