Clarion Hotel Helsinki

Stayed here for 2 nights and was very happy overall. I am a wheelchair user and they provided an accessible room. However, the first room did have a fault bathroom door that didn’t shut properly and looked like it was going to break in half. They moved us to another room which was very nice and supplied a shower stool. Amenities in the room were very nice. The new rooms door squeaked very bad though The rooftop bar is a highlight with great views and competitively priced drinks for Finland and the fact that it is a rooftop bar. The pool was nice but cold. And the saunas were lovely but just bear in mind they are nude saunas and are separated by gender. Would come back.

Very nice hotel. Our room was clean and well maintained. There's a heated rooftop pool, sauna and a beautiful bar with great views. The breakfast buffet was huge with a bunch of great options and also had great views.

+ The views from the room over the city were breathtaking. In this hotel, it doesn't matter what side of the building your room is, because you will still have amazing views either over the rooftops of Helsinki, over the harbour or the sea. We had asked for a higher floor room in advance and got it. The room was clean and nice-looking, even though quite small. ||+ Rooftop Skybar on the 16th floor was excellent, offering nice drinks, music and spectacular city views to every direction. ||+The lifts with a view were also really nice. ||+ Reception staff were nice and all of them spoke English and Finnish. ||+ Breakfast was very good and diverse. They offered also Carelian pastry as a Finnish specialty. The harbour views from the breakfast room were nice. ||- I didn't like it that you have to decide your breakfast time in advance already at check-in. But maybe they need to do this because the breakfast room was very busy even now with timed entry. ||+The rooftop swimming pool offers fantastic city views on top floor and it's heated all year round. There was also a sauna with a view. ||- When the weather is sometimes windy in colder months, the water on the rooftop pool doesn't stay so warm. Please consider how you could protect the pool better from the sea breeze. The pool with the view is perfect on those days when there is no wind. ||+ Location is very convenient, as the tram to the city centre leaves just in front and the hotel is located next to the harbour, in case you plan to visit Tallinn too with the fast ferry that is very popular with locals. We walked only 10 minutes from here to beautiful Bulevardi street where we found many restaurants and cafeterias.

The hotel room is nice. The bathroom is comfortable, and the location is good. The room is clean, with good cups and a kettle, so you can have tea or coffee in the room, which is convenient. The hotel is located near the Gulf of Finland, offering a beautiful view. The restaurant is standard, the menu is ordinary — I would expect better for a hotel of this scale. Overall, it’s good 😊

The rooms are okay. They are nice and clean with a small half window overlooking the harbor. The staff are friendly and helpful. Where this hotel really shines are the amenities. The pool, fitness area, and bar are great. The bar provides a nice relaxed atmosphere with a great view of the city. My favorite part of the hotel was the breakfast buffet. It was the largest I’ve seen at a hotel and had so many vegan options. This is a great place to stay.

I stayed in Clarion Hotel Helsinki one night. Hotel situated only a couple km from city centre. It is easy to come by walk, tram,or metro. Staff was very friendly and nice. The room was on The 7th floor with city view. Very nice. The Room was so clean, and very bright because of the large window. The observation elevator was amazing. On the 16th floor there is a restaurant, and bar with a view, as well as a sauna, and a swimming pool. Breakfast was so delicious, many different options. Breakfast staff also very helpful. I can recommend this hotel. I will definitely come again, thank you!

Very nice hotel, breakfast was fantastic everything was delicious!!! They even had ginger shots 😮‍💨 Spa was lovely with great view! Rooms were clean, and had everything in them what you need. Roof top bar had a great view too and tasty cocktails!

If you are vegan, the breakfast at this hotel is extremely poor. On their website, they claim to offer a wide variety of vegan options, but in reality, the only items available are very dry and tasteless falafel and some vegan cheese slices—nothing else. Most of the dishes do not have any vegan alternative at all. I also need to add that no one comes to a hotel for breakfast just to eat fruit and porridge. The most important things at a hotel breakfast are sausages, meatballs, and omelets. All of these are available in vegan versions, so there is absolutely no reason why they shouldn’t be offered. You had eggs prepared in every possible way, but not even one batch of tofu scramble? At the cold cuts table, there were only meat products. The hot ratatouille tasted awful — no vegetarian wants something like that. The falafel was so dry and low-quality that it was impossible to swallow, even with mayonnaise. If you have any genuine interest in serving vegan guests, I strongly recommend consulting someone knowledgeable about vegan food in matters like this.

Day 1 thus far. Check in was a little rough but Jami smoothed things over and provided fantastic service. The view from the lobby is wonderful and the rooms are lovely. Unfortunately, the dinner staff at the restaurant are truly awful (in contrast to the breakfast team who are sunny and helpful). Sofia from the dinner staff was unbelievably rude - I am not sure why she's in this industry. It is the first time I have felt discriminated against in all my years of travel for business or pleasure. Anny, her manager, took her side without even listening to me, which left me shaking with indignation. The hotel could also do with more people manning the front desk phone as there is no one that picks up - but that is something that can more easily be sorted out.

Beautiful views especially if you get the superior room suite. The standard rooms have a rectangular window top to bottom which is decent but gives limited view of the surroundings. Clarions probably one of the tallest buildings in Helsinki thus the great view if you pay extra for " superior view suite" there's a pool at the roof which is great but the temperature could've been warmer even in the summertime which is pretty windy up there on the 16th floor. The hotel as a whole is gravely understaffed. And if you're like me you like a nice cool room in the middle of August that has air condition running well. If not you may want to look somewhere else because the air conditioning there is definitely substandard. We had quite the situation with the air condition in the time I was there. It was actually colder outside than it was in the room. Pretty overheated. Because of Covid there was no room service which kind of stunk even though prices were not quite as bad as I thought they'd be. There's no assistance with your luggage by the way. There's no bellhop to help you up. You have to lug your own luggage up there and in my case I had two full-size cases in my carry-on plus some other luggage so it was not easy to have to change three different rooms before we had a room that had the proper air condition and even then there were still some issues trying to get the AC to work properly. The AC issue didn't get fixed for a full two days of the five days I was there. Having said that they did comp me on at least One day due to this issue and the fact that the Wi-Fi was down for two full days. Also it's good to note that they will allow deliveries of food to the hotel despite there's no room service however if you want to heat anything up there is one microwave in the entire hotel that's available to guests and it's in the lobby so you made to put yourself on display in the middle of the lobby to heat up your food at dinner time or whenever that might be. So beyond not convenient. The pool has panoramic views as well. They have I believe 16 speakers over the pool for great music however the music was only on some of the time which didn't seem to make a lot of sense and there was no staff on the roof at all and you couldn't order anything from the pool which would've been ideal situation. This is why I give it a rating of three stars for the view for the pool for the great sauna but the The understaffed team you could feel how awkward it was. Finally breakfast is included in any stay at this hotel's breakfast is pretty good. Decent selection most people will be happy with the choices.

Great view from the skyroom bar, the drinks were amazing, the bartenders were friendly and eager to help us. The food was delicious and the room clean and very comfortable. I'll definitely go there again!