Clarion Hotel Helsinki

I stayed at the Clarion Hotel Helsinki and left with mixed feelings. The rooms are extremely small, fine for one person but really tight for two. Check-in was easy, although the self-check-in didn’t work for me. The room had a kettle with two types of tea and a safe, but otherwise felt pretty basic. The mini-bottle of wine in the room for €18 seemed overpriced. On the 16th floor there’s a bar, sauna, and a small pool, but the pool is only for a quick dip, not for swimming. The sauna was simple, with confusing opening hours, and the gym wasn’t great - some equipment didn’t work properly. Breakfast was a real disappointment. Not only did it end very early at 9:30, but it also lacked variety. For a hotel in this category, I’d expect more choice and more flexible times. Staff were friendly at times, but service varied depending on who you talked to. Waiting for elevators also took forever, which got annoying. The best part is the location: close to a tram stop, about 10 minutes to the central station, easy to reach from the airport, and there’s even a supermarket nearby open until midnight. Walking to many parts of the city is also possible.

A good hotel near the harbor where can see passanger ferry boats.Very good and helpful staff.Breakfast is really wonderful.Many choices.When go to city center from here or to here take one of those trams that start with number 9T for example.||A skyroom bar with some amazing views and when you walk across to other side on same floor you have also amazing views in the pool and sauna area.We slept so good and those big fluffy pillows would have been nice to have at home too. ||Only small thing that could have been better was the size of the sandals provided( i guess next time i have to make sure they have 44-45 size). But there were bathrobes and towels.I recommend this place.

I stayed at the Clarion for three nights and found it to be top-notch accommodation. I arrived early and the friendly gentleman at reception was able to check me in with no issues. I was given a room on the 15th floor with a fantastic sea view. I loved the architecture and design of this hotel, down to small details like the fact that at breakfast, they serve honey from their very own rooftop beehives. I should add that the complimentary breakfast was of excellent variety and quality; it does get busy, but I never had difficulty finding a table. The hotel offers guests access to a rooftop, partially open-air pool where you can swim and enjoy the panoramic views, as well as a sauna and gym. The location was perfect for me: I arrived by ferry from Tallinn and was able to walk to the hotel in 15 minutes. And there's a tram that stops right in front of the hotel, which takes you to Helsinki's historic city centre in under 20 minutes. I can wholeheartedly recommend the Clarion Hotel Helsinki.

Lovely beds, lovely temp at room, lovely veiw from room, skybar snd outdoor skypool at 16 floor (mainly for children) with sauna. Good staff everywhere. Best hotel I troed in Helsinki.|Everyhing was clean and new, hotel is from 2016 Restaurant good but menue somewhat short. Good upgrade with platinum membership||Resonended especially with children, but also for Buisness

Great location with a tram station in front of the hotel. 10-15 minutes by tram from the city center of Helsinki. Modern hotel with rooftop amenities. Breakfast selection could be better. The Skyroom bar is only „self service“ but with amazing views of the city.

The hotel looks nice on the outside and the staff are lovely. The rooms are very dirty atleast the one we had. Stains on the windows both inside and outside and some of the surfaces had also stains on them. The doors are really heavy and our floor was raised and creaked annoyingly. The hotels thing is the pool and it's promised to be heated but it wasn't. Water felt like 10° and couldn't stay in there that long. Breakfast was good.

Craziest hotel I have recently visited. We can spend a full day at the hotel just to chill and relax.Skypool, sauna and Skybar are pretty awesome, marvellous view up top, and with lots of facilities. Hotel restaurant with very nice food and breakfast. Room environment is awesome, too. Enjoyed sunset directly sitting near the window

Nice place with a good location though a little hampered by local roadworks that mean a longer walk into town. Nice sauna though the swimming pool is too small for laps. Room wasn't very well cleaned compared to comparable hotels. Very pleasant check in staff.

Day 1 thus far. Check in was a little rough but Jami smoothed things over and provided fantastic service. The view from the lobby is wonderful and the rooms are lovely. Unfortunately, the dinner staff at the restaurant are truly awful (in contrast to the breakfast team who are sunny and helpful). Sofia from the dinner staff was unbelievably rude - I am not sure why she's in this industry. It is the first time I have felt discriminated against in all my years of travel for business or pleasure. Anny, her manager, took her side without even listening to me, which left me shaking with indignation. The hotel could also do with more people manning the front desk phone as there is no one that picks up - but that is something that can more easily be sorted out.

Beautiful views especially if you get the superior room suite. The standard rooms have a rectangular window top to bottom which is decent but gives limited view of the surroundings. Clarions probably one of the tallest buildings in Helsinki thus the great view if you pay extra for " superior view suite" there's a pool at the roof which is great but the temperature could've been warmer even in the summertime which is pretty windy up there on the 16th floor. The hotel as a whole is gravely understaffed. And if you're like me you like a nice cool room in the middle of August that has air condition running well. If not you may want to look somewhere else because the air conditioning there is definitely substandard. We had quite the situation with the air condition in the time I was there. It was actually colder outside than it was in the room. Pretty overheated. Because of Covid there was no room service which kind of stunk even though prices were not quite as bad as I thought they'd be. There's no assistance with your luggage by the way. There's no bellhop to help you up. You have to lug your own luggage up there and in my case I had two full-size cases in my carry-on plus some other luggage so it was not easy to have to change three different rooms before we had a room that had the proper air condition and even then there were still some issues trying to get the AC to work properly. The AC issue didn't get fixed for a full two days of the five days I was there. Having said that they did comp me on at least One day due to this issue and the fact that the Wi-Fi was down for two full days. Also it's good to note that they will allow deliveries of food to the hotel despite there's no room service however if you want to heat anything up there is one microwave in the entire hotel that's available to guests and it's in the lobby so you made to put yourself on display in the middle of the lobby to heat up your food at dinner time or whenever that might be. So beyond not convenient. The pool has panoramic views as well. They have I believe 16 speakers over the pool for great music however the music was only on some of the time which didn't seem to make a lot of sense and there was no staff on the roof at all and you couldn't order anything from the pool which would've been ideal situation. This is why I give it a rating of three stars for the view for the pool for the great sauna but the The understaffed team you could feel how awkward it was. Finally breakfast is included in any stay at this hotel's breakfast is pretty good. Decent selection most people will be happy with the choices.

Great view from the skyroom bar, the drinks were amazing, the bartenders were friendly and eager to help us. The food was delicious and the room clean and very comfortable. I'll definitely go there again!