Neeta A
Google
I stayed at this hotel for 3 nights during my recent visit to Hampi, and while it's often touted as one of the better options in the area, my experience left a lot to be desired. The staff was courteous, but unfortunately, the service was extremely slow, likely due to understaffing, be it the hotel room or the restaurant. This was evident, as the staff appeared overworked, which made me feel sympathetic toward them.||One of the major issues I encountered was with the bathroom. Despite complaining on the first day about shower area water flowing into the dry area, making the bathroom wet at all times, no action was taken to address the problem. The staff mentioned they would look into it and possibly change my room, but that never happened. This situation was particularly concerning since I was traveling with elderly parents, and the wet floor posed a safety risk. |Additionally, I found the bed linens and towels stained, which is unacceptable. This hotel definitely feels more like a 2-star property than anything higher. While I understand a hotel room can’t replace your home, basic cleanliness and necessities can’t be compromised. Simple things like ensuring tissue rolls are replaced before they run out and providing bath rugs without having to ask for them should be basic standards. Housekeeping should be more proactive in addressing these needs.||Though the hotel itself is decent and in a good location near Hampi, the lack of attention to maintenance and the slow service made it difficult to fully enjoy my stay. I hope the management takes these issues seriously for future guests. ||
