Mark Massey
Google
Since this hasn't been talked about a bunch, I feel like it's important to talk about their waitlist.
Despite what the web page says, there is no take-out unless it's out of patio season, so the only option is to dine-in so knowing how to navigate the waitlist is critical so that you can actually eath there.
You have to go to their website to register for the waitlist. Once you register, you'll get a text with an ETA, but you want to keep checking the link that they send you because that's a more accurate time frame of when you'll get seated. This is where our party ran into trouble, because we thought the ETA would be representative of when we would get served, but our spot became available well more than an hour earlier than we expected and we lost our spot because we were in a different part of town.
We re-registered on the waitlist and monitored the link, and found that the timer for the next group "in-line" was a better predictor of when our turn was up, and even then we came early just in case and found they had spots available for us in a few short minutes.
So to say the very least, getting seats at the restaurant is a tedious process and you have to plan your evening around it, otherwise you might get caught elsewhere in the city with little time to make your spot.
Thankfully, this was the only hangup we had for our experience, as the food and service was fantastic. I feel like they could have been more generous on the Coney Sauce for the burgers, but I have absolutely no complaints about the Super Duper Fries. Easily the highlight of our meal and is a must-have for your first time there.
Your mileage may vary with the atmosphere. I personally loved the mid-century modern aesthetic of the restaurant but if you're not a big fan of the colour brown, I hope you can tolerate it for at least 45 minutes! 😜
Now that we're familiar with how to get seated here, I expect we'll have an easier time around next time, but I can't help but feel there's an easier system to be had where guests don't have to micro-manage their day just so that they can get their table.