Claus Porto

The store itself is very beautiful and the fragrances are sophisticated and well blended. Sadly, we purchased two fragrances and the bottle/pump were defective on both. My partner purchased a Musgo Real fragrance at €90 and the bulb sprayer malfunctioned almost immediately. The store exchanged it without a problem but on returning home to the UK we found that the replacement was also broken. I purchased a travel size of Cologne no 4. When I opened it up it had leaked in my backpack and there was only a couple of ml left. Sad for a beautiful heritage brand to have such poor fabrication. I would expect functionality at this price point.

Good products. It seems to be a historic store. The service is polite, which made me feel comfortable. The staff are friendly and attentive. Mr. Almeida, I believe that is your name, explained the products I wanted and the store very well. He was kind.

One of the best shops I’ve been to in Lisboa. I just wish I didn’t spend all my money in Barcelona so I could buy more here in this shop. The staff was so nice to me, he didn’t treat me as another dumb tourist and I actually feel respected as everyone should when they go into a shop. If it weren’t for the weight, I’d love to buy candles. They smell so nice and after using scented candles for many years, I can spot a real quality one when I see it and sniff it. They make wonderful candles. I definitely recommend this shop 💗💗💗

Love Claus Porto soaps, body lotion…my favourite is Banho Citron soap, hand lotion, body lotion. Wonderful fresh lasting note. Quality products made with quality ingredients

This is the main flagship store/museum by Claus Porto and it shows its history from when it started as Claus & Schweder to later dropping the 2nd name. Very interesting and very nice products. Totally recommend anyone who likes this kind of products to come visit and they them out.

Very nice shop, great fragrances but the woman was so unhelpful, she was on the phone the whole time, I was about to buy the parfum but I would come back when she isn’t working. Actually so disappointed.

We bought a lot of soups and perfumes here they smell so good! Definitely gonna come here again when I visit Portugal again

Quaint little shop offering soap and other beauty products. On weekends, one can also book a wet shave. Products on offer are suitable for both ladies and gentlemen and the little soap bars wrapped in beautiful paper make for insightful souvenirs.

The staff was very knowledgeable and helpful when it can to finding my perfect fragrance and products! Find all your luxury bathing needs here. And don't forget to purchase a classic soap on a rope!

Yay! This place smells amazing and you'll want to purchase everything. I'm in love with the 'lettuce' soap in particular. The soaps are handmade and they make the perfect souvenir and gift. The lather is really creamy and makes your skin feel amazing. The staff are super friendly and helpful. There are a few discontinued scents (that they have displayed in a jar on the checkout counter) that we fell in love with. The sweet staff told us that we could find them at A Vida Portuguesa.

I left my dumb soapdish at the hotel in Germany, & even though this place looks a little high-end from the outside, the staff couldn't have been friendlier, & the soap is just fantastic. Great texture, pronounced & interesting scents, perfect for gifts & souvenirs too. My favorite one was The Elite. :-] CR

This store is incredible. First, it's absolutely beautiful. Everything about the soaps are handmade and they are displayed like rings in a jewelry store. Second, there are so many fragrances that you can find the one that will work best for you and the guests for whom you're buying. Last, the staff here is extraordinarily knowledgeable and spent an inordinate amount of time with me walking me through the store, going through the soaps, and packaging everything for me at the end. I've always believed that high-end soaps are the perfect pieces of small luxury - for a nominal price, you get a real sense of pampering and true luxury. Looking forward to using my new soaps soon!

What a beautiful place. Extraordinarily friendly and helpful service and something for everyone who likes soaps, scents, and luxurious body products. Totally worth the trip, even if you don't buy anything...but you will.

If I could give zero star I would. I purchased about close to $100 worth of products and they gave me the tax refund receipt to claim. It went downhill from there. At the city center there is a place where you can get the tax refund back. It is better to do it here compared to at the airport. When I got to a place to get my tax refund the person at the front desk informed me that the receipt wasn't good. It is missing the barcode. I will have to go back to the store to have them reprint it. I went back and they informed me no it is ok, have them scan the bottom code. I went back to the tax refund place. If you ever walk between the store and the tax refund location, you will know there are tons of stairs way to get to it. It is not a straight walk. Up and down the stairs. When I got to the tax refund global blue place, I was informed that the store gave me the wrong information. There is only one machine that can scan the code and it is the top part of the section ( both at the location here and at the airport). The airport will reject the receipt as well. So I went back to the store and informed them. I had my google translate out to make sure they understand that their machine needs to print the barcode at the top. They kept insisting the bottom barcode is fine. The representative from the global blue told me that isn't true. I had to ask them to call to check with the global blue. They should have done it prior to having me going back and forth. They couldn't get the bar code to print at all. I asked the lady wearing black sweater if I could just get equivalent of the money I would be getting as a refund in a product. She said no. After having me going back and forth and knowing their machine wasn't working properly, they should at least accommodate. They kept insisting the receipt will be fine at the airport. If the receipt isn't fine here when I could see the representative at the global blue I don't see why it would work at the airport. I finally decided it isn't worth it. They wasted so much of my time. I returned the products. They rather have the customer who is purchasing products to return and waste the vacation time then try to accommodate. The store representatives informed me that it was internal global blue system that is down. I don't feel like telling them at that point, it is from their end. When I went back to the global blue at the city center I asked the representative and he informed me no, he had been refunding people. I saw 2 people in front of me with receipts with perfectly fine barcode at the top. He even show me what the full bar code on the receipts look like. I expected more from the store. It was never issue with the receipts getting refunds from not even a brand name stores. At the end they gave me very tiny soap. Come on.. I didn't even get any gift when purchasing products. They wouldn't even accommodate if I were to get something equivalent of the refund. They finally cough up tiny small size soap that will dissolve within about 2 uses at the end. They wasted over an hour of my time. I expected more from the well known brand to accommodate or at least have the issue resolved faster.