Clayton Hotel Cardiff Lane

Just had an amazing stay at the Clayton. Everything was fabulous, room was great size, and bed extremely comfortable. Staff were amazing and made us feel at home. The hotel is ideally located across from Bord Gais theatre, and just a short taxi ride from the city centre. No shortage of taxis. Check in/out is automatic and so easy. Rrstaurant is fabulous and breakfast was gorgeous. 10/10

We had a great stay at the Clayton Hotel Cardiff Lane. The room was spacious and comfortable with two double beds. Even with the radiator off, the room stayed quite warm — there’s no air conditioning, but a fan is provided. Breakfast was excellent, with a great selection from a full Irish fry to continental options, along with plenty of breads, fruits, and yoghurts. The restaurant had lots of space, making it a relaxed start to the day. The hotel is in a good location — just a short walk to the main shopping areas of Dublin, and there’s a hop-on hop-off bus stop right opposite the entrance. The swimming pool and fitness centre weren’t too busy during our visit, and there are a couple of car parks nearby with discounted rates for guests. Overall, a very enjoyable stay and great base for exploring Dublin.

We recently stayed at this hotel in Dublin. The location was great, central & convenient, & the breakfast was excellent, with a good range of options. The hotel was clean for the most part, although our room (529) had two large stains on the carpet, which wasn’t ideal. Unfortunately, the service was extremely disappointing and really let the stay down. The iron in our room was broken, so I phoned reception who said they’d send a replacement. After 30 minutes nothing arrived, so I called again and was told it would be sent up immediately. Another 15 minutes passed with no sign of it, and we had to leave for dinner with un-ironed clothes. When we returned, there was a new iron and two complimentary drink vouchers in the room, which was appreciated — but the overall experience had already been frustrating. When we later tried to use the drink vouchers, we spent over an hour just trying to get room service. It took 30 minutes to get through on the phone, and then another 30 minutes after ordering with still nothing delivered. I had to call again — and still waited another 20 minutes before anything arrived. On another morning, I was running the Dublin Marathon and needed an early breakfast. I only wanted to toast a few bagels I’d brought myself, but the receptionist said this wasn’t possible. When I went to the breakfast area, a staff member there kindly toasted them for me — but when I sat down to eat with my son, we were told we couldn’t sit there until 7am and asked to leave. Overall, while the hotel looks nice from the outside and the reception/dining areas are modern, the rooms and bathrooms are quite dated, and the staff were neither accommodating nor professional. It’s a shame, as with better service this could be a great place to stay.

Great food, kind staff members. We had breakfast, lunch and dinner at the hotel and the service was exceptional! A special shout out to Hannah and Julia for wonderful lunch service. The front of house Thiago was also very welcoming and made mine and my friends stay that much sweeter. Joshua was also very kind and hospitable and delivered a wonderful service. Lastly Ian was also fabulous. Staying at this hotel was the right thing to do and my friend and I very happy we came!

We visited the Clayton as a couple, staying Thursday to Sunday. On the Thursday night we had a terrible experience. The heating in the room was set far too high, we woke up in the night and it was roasting. I was obviously not in a great state after far too many beers the previous evening, but the phone did not work to ring reception so we opened the window and made do. Unfortunately there are building works going on around the hotel, this meant for 7am the noise was unbearable. The TV in the room also did not work and there was no air con (A fan was provided). |I went to reception in the morning, the receptionist (A lady) was a bit rude and snappy with me, but the male receptionist organised a manager to visit our room. Thomas, one of the managers visited the room and sorted out problems out. I can’t fault his service and the way he dealt with us. |Although our problems were sorted, I would be reluctant to book this hotel again. Some of my friends stayed at another hotel for the same price and I felt there’s offered better value for money.

I would highly recommend this hotel. The staff were all so lovely and helpful and so attentive. I was down to support my family run the Dublin marathon on behalf of Breast cancer as im going through cancer treatment and I was pleasantly surprised with complimentary breakfast on both mornings and lovely chocolates sent to my room from the hotel. The food was excellent thank you so much ❤️ I definitely will be back 😊

We arrived around noon and were told our room would be ready in about an hour. After several hours of waiting and multiple changing estimates (“soon”, “by three”, “in a moment”), the room was only available after 4 p.m. I understand delays can happen — that’s not the issue. What was disappointing was the lack of clear communication and courtesy. A simple, honest update (“the room will be ready at 4 p.m.”) or a small gesture of goodwill (a drink at the bar, for instance) would have made a big difference. The hotel itself looks modern and comfortable, so we’ll see how the rest of the week goes. Hopefully the stay will make up for an arrival that, unfortunately, didn’t match the standard expected from a four-star hotel! Still waiting. 16:30 o’clock 😔

I stayed for 5 nights (4 for work, 1 for personal) and overall had a very good experience. The location is excellent, the rooms are clean and comfortable, and everything I needed was provided — though a small fridge would have made it perfect. Check-in was smooth and welcoming; they even accommodated my early arrival without any fuss, which gave me extra time to refresh after a long flight. Staff throughout my stay were consistently kind and helpful. One thing to note is that there is ongoing construction in the rooms/amenities building (separate from the lobby and dining areas). The noise was only during the day, so it didn’t affect my rest, but it was noticeable. The one negative experience I had was with a guard stationed at the construction/rooms entrance. On my 3rd or 4th night, he suddenly stepped very close to me and asked for my room number. I had already been staying multiple nights and had come and gone without issue, so being approached like that felt unsettling and unnecessary — almost like being interrogated. It left me quite upset, as I’ve never experienced that in a hotel before. Aside from that, it was a very good stay overall, and I would return, especially once the construction is complete.

We are so appreciative of the staff who let us check in early. After a long international flight, we arrived into Dublin & were desperate for a nap. Those few hours of rest in a comfortable hotel room ensured we weren't zombies our first day out exploring. Clayton Hotel Cardiff Lane is not in the city centre but many main attractions are either walking distance or a quick Uber ride away. By car, it's five minutes to Trinity College; 10 minutes to the Temple Bar neighborhood; & a speedy 20 minutes to Dublin Airport. Hotel is near the beautiful Samuel Beckett Bridge. I liked the peace & quiet of the area but book elsewhere if you're looking to be in the middle of all the action with more dining/bar options. Our room had one single bed & one double (it was the only room type available when I booked) & was spacious enough for the two of us. Plenty of shelves, desk space, & overall flat surfaces for our belongings. Temperature-wise in mid-September, we were perfectly comfortable both at night & in the daytime without access to a thermostat in the room. We were supplied with boxed water daily, had a vending machine on our floor, & a Starbucks next door so caffeine or snacks were never out of reach. Didn't try the restaurant in the lobby but the menu looked promising. Thank you, Clayton Hotel Cardiff Lane, for being our Dublin home! We had a wonderful stay!

Breakfast buffet is very good. Among the best as far as hotel restaurants are concerned. Room is nice, clean and offers good shelving for storage. It is nice the hotel gives you 2 large bottles of water per day rather than nickel and diming for every little thing. Hotel gym was both good and bad. Plenty of equipment that rivals a small commercial gym but the equipment was quite old and worn down. A lot of mismatched plates, dumbbells, and worn down benches.

Surprised to see such low reviews at this location. While I didn't choose to stay here (my tour company arranged the hotels) I thoroughly enjoyed my stay! The rooms felt large for two people and were comfortable. The bathroom was very large too! I'm from California and didn't understand why the shower didn't have a tub (maybe it's an European thing) so our bathroom floor was soaked every time we took a shower.... But besides that everything was great! Not to mention, the offerings at the restaurant were delicious. The breakfast literally had so many options. No photos of the room, but see photos from some of our meals!

An okay hotel close to the Grand Canal Docks area in Dublin. Check-in is at 4 pm. I got there around 10 am since I landed around 8:30 am. My room wasn't ready so I finally checked in around 2 pm. They do have a kiosk to check-in and check-out which was useful. The room was large and spacious, but hot... no AC, just a small loud fan that blows hot air. The window cracks open just a bit, but not enough to get any fresh air. Large king size bed in room 445, the sheets and comforter could be more comfortable. Door slams each time someone closes it. Their front desk wasn't very helpful - wanted to order room service, but their app, which you scan a QR code on the mirror in your room, kept saying my credit card wasn't connected to the room. Went to the lobby and they told me to order from the restaurant or at the bar... my room was pre-paid with a credit card. The fitness center opens at 6:30 am and you need to sign in, afterwards you get a pin to access it. Very old weights, treadmills, and equipment. The pool seemed quite popular with the guests staying there. Average Irish buffet style breakfast and on the bland side. Line starts before 7 am.

I am SO GLAD we found this gem near the center of Dublin!! Our room was immaculate, service was five star throughout our stay. After a very long flight from Boston, via Iceland, our room was ready and we checked in immediately. The staff is friendly and more than helpful. We had full and delicious traditional Irish Breakfast included in our room fee. The food was excellent. Again, every member of the staff was very helpful. On checkout, which was rushed due to an issue with our flight, desk staff had us out in no time, called us a cab, and one super nice young man helped get my mobility scoocter into the car. This hotel really made our trip to Dublin, my first in 20 years and my grandchilds first ever. Thanks so much to the staff that works daily tomake this such a great place.

Unfortunately I tried to like this hotel. Customer service is super basic. Nothing to remember. The cleaning service is awful. For two days house keeping left trash in the hallway of our floor. The breakfast is absolutely horrible. Maybe because I'm American I was really expecting at least some breakfast potatoes. I really wish the cleaning service was better. They just really pulled the covers back and didn't change the sheets. I wouldn't stay here again, there is zero I mean really not one wow factor about this location. It was only one exceptional staff member here. When I get his name I'll come back to share it! The staff should learn to be more attentive.

The hotel has nice, clean rooms. Very quiet and comfortable. The staff are friendly and helpful. The location is a bit out of the main entertainment, restaurant, pub areas, which is about a 20 minute walk. It's also quite a walk from the metro/train stations, though there are buses and luas tram just over the bridge. If you're looking for a quiet, clean and comfortable hotel, I would recommend Clayton Hotel, but be prepared to do a bit of walking to get to most places.

Nice hotel. Bigger than expected rooms. Quiet neighborhood and very comfortable beds. Great local restaurants and there is a grocery up at the Grand Canal. I wish there was a fridge, but knew they didn't have them. USB power built in to nightstand are very helpful. Someone complained about the showers being confusing. They are simple. Top knob is water on/off and pressure. Bottom knob is temperature control 30-48 C. Pretty nice actually.

We paid for our room ahead of time for 4 nights but told them at checkin that we are only staying 3 nights and they said no problem they can issue a credit for one night. On check-out we still did not get our refund and it's now officially 2 weeks later after checkout and still no refund despite 6 emails/calls !!!

I encountered a few really lovely staff during my 3 night stay at the Clayton, so I hate to generalize, but the customer service here is laughably bad. Located about 30 minutes walking from the city center, the location is not ideal for tourists. There is no public transportation in this area, so unless you enjoy a lot of walking, be prepared to spend €€€ on taxis. My initial impression of the hotel was good. The lobby is a bit noisy and there is really only seating in the upstairs lounge area, but it is comfortable and the WiFi works well. Lots of outlets. Our room was nothing special, but certainly a step above average. Premium linens, comfortable mattress, spacious additional seating area, large bathtub. No temperature control in the room, which is always kept very hot (I guess that's better than too cold?) Clean, minimalist decor. Complimentary newspapers and little boxes of chocolate outside the door each day were a nice touch. On my first day at the hotel, I asked one of the receptionists if I was able to exchange money there. She said yes, and asked me to wait 10 minutes while she verified the rates. 10 minutes later, she said their system is down and they cannot change money today. I asked again the next day, and was told they do not change money here at all and that I should try a place in the city center. Okay. On my final evening at the Clayton, I had to depart at 3am to catch an early flight home to Los Angeles. The internet told me that there are local buses running every 30 minutes from a bus stop right outside the hotel. So, I waited, and waited (about 30 mins), in 30 degree weather, and no bus came. I went back into the hotel and asked the young man working for some help. "You can take a taxi which will be €30, or you can wait more. The buses run 24 hours, one will come." The Dublin airport is only a 15 minute drive away, so spending €30 when I could spend €5 seemed foolish. I asked him to please help me figure out a reliable bus option that would depart within the next hour and he rudely replied that he could print me out a timetable, but otherwise didn't know what to tell me. "The busses don't run on time. Maybe cross the bridge and wait over at that bus stop. Or just pay for a taxi." Yeah, I would pay for a taxi if you guys would exchange my cash. The complete lack of concern or interest in actually helping a woman with an upcoming international flight was appalling. Shoutout to the old lady in the lobby who watched the whole thing go down and called him a dickhead. Avoid.

Lobby gives the look that it's nice. Room had a queen and two makeshift twin beds. One is bigger than the other and one wasn't made (stripped and sheets on top when we arrived). There's no where to get water except going to the attached bar to get bottles filled. Room wasn't cleaned one day we were out. Small TV very limited channels. No thermostat. You have to book times to use pool. Gym is big and legit, but hours limited. Breakfast is a rip off. Drink machines not working, clean stack of plates were dirty. Food was horrible. Decent location.

My DH, baby DD, and I stayed at this hotel for 1 week while my husband was working in Dublin. The hotel is located further from the city centre. It's a 15 minute walk to Trinity College, and perhaps a 25-30 minute walk to Temple Bar/Grafton Street. It's along the Docklands which is convenient for getting to EPIC Museum, Jeanne Johnston ship, or if you're working in the tech offices in that region. The hotel room is on the bigger side for European hotels. We requested a crib for our DD, which was basically a pack n play. My biggest complaint is that they do not change the linens unless you request it. They also do not tell you that they do not change the linens. The room service food is terrible. We ordered stir fry dishes and it was completely saturated in sauce and salt to the point that it was inedible. I regret ordering the food there when there are so many good restaurants nearby. The docklands area is undergoing major redevelopment. So there is so much noise from construction that you can hear from your room. It consistently disturbed DD's sleep, as well as mine. The front desk staff was welcoming, and tried to assist me.

I had the pleasure to stay at this hotel for five days in early June. If you don't mind a little stroll to get to the city center, I can highly recommend this hotel right across the CCD. The front desk is exceptionally friendly and helpful. The rooms provide ample space and are clean and equipped with a tea kettle (something you rarely find here in Germany). The breakfast leaves absolutely nothing to be desired. And the next pub is where all pubs in Dublin seem to be - right on the next corner.

The hotel is beautiful, but there are several issues I found extremely disappointing considering the cost. When checking in the front desk wanted to put a hold of 200 euros on my card in case I decided to eat at the restaurant, drink at the bar or use the vending machines. This was not mentioned when I booked and I insisted it not be done. There is no air conditioning here. The lack of air conditioning wouldn't be an issue except you can't have the windows open due to all the construction in the area. It's literally right outside my window. The location may be great if you're here for business, but if you're here for leisure, not so much. For the price, this place is not worth it. :-(

Very good hotel. Great pool and jacuzzi, great food! Everyone seemed very nice and gave all their attention when needed. My only suggestion is: if you plan on doing outside of the city tours, which leave the city early in the morning, do not sign up for the breakfast for a lower rate. We ended up paying for two days that we were not able to get breakfast (we thought that by not being at the restaurant they would not charge us, but they do). Aside from that, I would definitely come back to this hotel next time I am in Dublin (it is close to everything! 20 min walk from Temple Bar, to have an idea, plus close to many bus stops and the LUAS).

Last day of a lovely 11 day CIE tour of Scotland and Ireland. We have been through 3 countries and stayed in 7 hotels. This one recently jumped to the worst after a shockingly rude experience from the porters. My sister and I are traveling on the tour with hiking backpacks. Nothing is in the paperwork about travelers using wheeled luggage only as portage is included in the trip. The porter from the Clayton Hotel (our last of 7) just dragged my bag down the hall from the waist strap and told me at the door "you're lucky I brought that up here". Our luggage has never been an issue elsewhere, and there is no requirement to use 'wheeled bags' only for the portage so I was absolutely shocked by this behavior at the end of our great trip. It's left a bit of a sour taste in my mouth after what has been lovely trip. Too bad Dublin, you've let me down once again.

We're spending 4 nights in Dublin, and we're having a wonderful time! They even upgraded us to one of their executive guest suites. It's perfect since we're celebrating a newly earned Master's Degree. Once they heard about the degree, they dropped off a complimentary bottle of red wine and chocolates. The food and service are amazing, and anytime a question arises, they're very accommodating and always have great answers. 10/10 - We will definitely stay here again. If you're in the hunt for a hotel go ahead and book this one now! Any questions? Ask for Carlos - he's THE MAN!

I thought the staff was great and accommodating. Everyone working the front desk is so nice. I would definitely stay here again. And the location is perfect! I liked the rooms, they were spacious.

Stayed here 1 night for a business trip. The staff was great and very helpful ! I arrived earlier and was not able to check in right away but have been offered the lunch to apologise, what a kind gesture ! The room and bed were clean and comfortable Would definitely recommend!

I stayed here August 2017. I have no issue with the hotel. The hotel rooms are spacious. No problem with staff. Hotel does not have airconditioning. If it is hot, you can request a fan from the front desk. The room has no microwave or fridge. Wifi is great. Breakfast place has everything, in a buffet style. Hotel can be reached from the airport by riding a bus. I stayed here because the hotel is close to the Convention Center. But, I find the hotel is far from the interesting places in Dublin. it is far from Trinity College, from the Temple Bar, etc. There are limited stores and restaurants in the immediate area. This hotel is located in somewhat the business area. As I've said, I have no issue with the hotel. the hotel is satisfactory, however, if I'll travel back to Dublin, I'll choose a hotel closer to the Temple Bar or busier places in Dublin.

Good service, clean rooms, easy to get around Dublin from here and kids thought they were in a castle. Room was quiet, even with the window open...birds were loud in morning but a lovely way to wake up.

Clean. Staff is friendly and helpful. No AC but they bring you a little AC unit when requested

The bar and cafe just above the lobby of the Maldron Hotel, now the Clayton, is a nice spot to grab a drink with friends, before heading out from the hotel, or for a meeting. The couches are fairly comfortable but not great for a long sit. The wifi was a bit spotty as well. the beer and drink menu was fairly small without much more than coffee, tea, and Guinness. Service was very friendly but a little slow as the beer took a noticeably long time to arrive and had to be corrected. The space is nice, but can be a little noisy from the lobby.

It's in a great location lovely breakfast the rooms are basic but they are what you need my experience wasn't positive room key never worked consistently television never worked! All my shoes were resolved they put us in the new room and they fixed the television they have a 2/5 rating to see how they going to resolve some kind of resolution to some of the issues with have

Great service, helpful and friendly staff. Very comfortable rooms that were pristine in cleanliness. Great location! Child friendly. Nice pool and leisure centre.

Note to travelers...never arrive at this place prior to noon unless you like sitting on the tired furniture in the lobby because there is a high likelihood they won't have a room for you.

I am staying at the Clayton now for a few days and there have been several major disappointments and issues: 1) There is NO air conditioning in the hotel. The room was very warm and there was no way to control the temperature. When I called the front desk, I was told to "open the window." Unfortunately, the window opens only an inch or so, which did not help at all. The staff might try to tell you that Dublin is a temperate climate and thus needs no AC but, in fact, it had been warm before I arrived, and heat got trapped into the rooms. Much too warm to sleep at night! 2) A loud drilling began shortly before 10 AM in an adjoining room. Very disturbing. I was never told there would be work going in in the hotel. 3) Cleaning staff knocked on my door despite the "Still sleeping" sign hanging on the door knob. When I opened the door and told her I was still sleeping she had tried to say that the sign was not on the door correctly. Ridiculous. Overall, a very disappointing experience. Do not stay here.

Not Impressed, very disappointed. We were staying at this hotel November 12-19 because my husband was speaking at a conference. While the hotel knew that many of us were flying in internationally, you would think they would have accommodated arrivals. We had to wait hours before the room was ready. The showers here are really jacked up. We travel all over the world, and have no problem figuring out different types of showers, they are pretty straightforward. We finally got it figured out, the showers were the running joke with all of the speakers. We were telling our cab driver about the shower and he said the Clayton was a remodeled Holiday in (the remodel fun must have ran out so they skipped the showers). One of the speakers kept complaining about is freezing cold shower. We kept telling him how it operated but it still didn't work. We finally told him to complain to management. It ended up that the shower was broken. Many of us would hang out in the lobby bar. Service there was horrible. One of the speakers ordered a dinner and they totally forgot about her order. We were trying to eat dinner and get out of the hotel, there wasn't enough time to cook what she had originally ordered, so she had to order something else. The worst part about this hotel is absolutely disgusting. I was in the room while the maid came in to clean it. She had a rag she was using to clean the room. She took the glasses that were provided in the room to the bathroom. She rinsed out the glasses and walked out with them one at a time drying them off with the same rag she had just got done cleaning with, GROSS! As a person that has a lower immune system and cannot risk germs/bacteria this was totally unacceptable. But from anyone's point of view this is disgusting. When we stay at Marriott hotels the cleaning people have a cart with fresh glasses and didn't notice any of the cleaning people with glasses on their carts. When I said something to the people at the front desk about the glasses they told me that what the maid did wasn't their norm. That was a straight out lie since nobody had glasses on their carts. This is not a hotel I would personally choose to not stay at again. If after all of this you think you would still consider it I recommend doing what I did, ask the front desk for get to go cups.