Mike L.
Yelp
After seeing the various social media posts about Clear Sky, we decided to bite the bullet and give it a try. We traveled with another family so we ended up booking their largest dome, the Andromeda.
Upon arriving at the property, it felt like we were in a sci fi film with all the dome habitats. The roads entering the property were gravel and were fine for our SUV and sedan.
We found the front desk dome and the check in process was pretty straightforward. We received a binder with some information about the dome, our door code, and then drove a short distance from the main dome to our dome.
We entered our dome and were amazed at the size of the interior. There was an adequate amount of space for our entire party. The beddings were nicely set up and the bathrooms were clean and neat. There was a nice "living room" area for us to congregate in.
Unfortunately, after getting settled, we ran into multiple issues that negatively impacted our overall experience.
First off, though the first floor was nicely cooled from their AC units, the second floor was very warm and was very uncomfortable to stay in during the day. We blasted the AC on the second floor all day and it never got cool enough until late in the evening.
Secondly, the dome itself had a lot of imperfections and issues. There were holes drilled and filled on the steps, shower stalls that didn't self drain and required us to "push" the water into the drain, showers that would drip all day, the ventilation window that would not open (which then trapped hot air in the dome), and the AC in one of the bedrooms dripped water throughout our entire stay. We talked to the Frontdesk about the ventilation window and the dripping AC. All that was done was the removal of the broken motor from the window and for the dripping AC, they just placed stacks of towels under the AC unit to catch the water.
Though they advertised WiFi on the property, the WiFi was effectively non existent. The only "reliable" WiFi was in the main Frontdesk dome. In general, this wouldn't have been too much of an issue, but the only way to reach the Frontdesk from our dome was to call them. But with no cell reception and no WiFi, we had no way to reach the Frontdesk. We ended up having to drive to the main Frontdesk multiple times to raise issues and to get supplies. Oddly, with what little WiFi we were able to get in our dome, the only messages that came through were all the text messages from Clear Sky marketing their additional activities and amenities.
We did end up having dinner at the property and at least that experience and the food was good. We sat outside in the evening and the weather was great for outside dining.
We did talk to the front desk about our key issues and we asked what they could do to make up for the issues. Their only offer to me was complimentary breakfast, but oddly, only for half of our party. For a "luxury" resort and for the price we paid, they could have at least offered to cover our entire party. The individual who I raised the issues to said that they would leave a message for the manager to contact me. But unfortunately, I never receive a call from the manager.
Overall, though the dome was a unique experience, I am not sure that Clear Sky met the expectations that they had try to set especially given the price of their accomodations.