Cleopatra Hotel

The staff was very friendly, and everything was clean. Breakfast was very good. However, the bed wasn’t very comfortable, and the room doors slam shut loudly — which can be disturbing at night. One major issue was the pool hours: it’s only open from 10:00 to 18:00, right during the peak heat (43°C when we visited in July). It’s hard to enjoy the pool in such extreme heat, and the hours don’t work well for business travelers. Overall, a decent 4-star stay, but there’s room for improvement

Used for its pool. Happy to have visited. Avoid it over the weekend as as it busy with kids playing with balls. During the weekdays it is much better. The service is excellent. The food is very well presented but in terms of taste, it needs to improve.

A nice, older hotel not far from the city center. The rooms are large and functional. The breakfast is more than adequate. In the evening, there's a small bar with a friendly bartender. A particularly positive feature is the beautiful outdoor pool for refreshing after business or sightseeing.

Stayed for three weeks in balcony room overlooking car park.|Location. 5 minutes into old town, main shopping street closer.|Good shops. Small corner store near, main supermarket in old town.|Restaurants. Many, Good buffet, fish restaurant and Italian particularly good. Excellent cafe on corner.|Noise. Quiet on 3rd floor.|Room. Spacious, ok bathroom, Good AC. Comfortable bed. Good storage. Only news channels on TV, WiFi excellent supporting streaming.|Cleanliness. Excellent.|Security. Room safe.|Public areas. Everywhere shows lack of investment, with the corridor carpet WAY past its sell by date.|Pool area. The pool is large, but access to public at times, and general surrounding decay limit appeal.|Breakfast. Standard, Good staff.|Staff. Helpful, courteous.|Hotel food. Bar menu only on our visit||Would we stay again? Yes, but...

I’ve stayed here three times in the past month, hoping things would improve, but I honestly don’t understand the 4-star rating. We requested one of the renovated rooms, but what we got felt more like a tired facelift: modern on the surface, but underneath… not so much. The mattress was uncomfortable, the wallpaper was peeling with holes behind it, the chair had mold growing inside, and the A/C filters? Black with dust and mold, clearly untouched. It’s not a place I’d choose to stay again. Now, with that said… Mr. Vassos, you are the heart of this hotel. 🌟 Your energy, kindness, and humor truly made our stay better. Massive kudos to you .People like you are rare and unforgettable. The room service ladies were absolutely lovely, polite, fast, and genuinely kind. Also, the poolside food? Delicious. And the coffee? Honestly, one of the best surprises of our visit. So yes! Amazing staff, lovely service, tasty food. But everything else… needs serious attention. A hotel is not its lobby, it’s the room you sleep in.

The location of Cleopatra Hotel is undoubtedly a strong point—it’s very well situated, close to the old part of Nicosia and centrally located in the city. Unfortunately, my overall experience was far from satisfactory.||The service was poor, and the attitude of the manager/owner was especially disappointing. The hot water in my room didn’t work properly, which added to the discomfort.||What was most frustrating was the way the hotel handled a personal item of mine. I brought my own iron for convenience, and on the second day, I returned to my room to find it missing. After searching, I found a written note from the hotel administration stating that if I wanted my iron back, I had to call them. When I did, they informed me that they had taken it because irons were not allowed in rooms. I asked to speak with the manager, as I felt it was completely unacceptable for someone to enter my room and take a personal belonging without my permission.||The manager was very harsh and unapologetic. He insisted that hotel policy allows them to remove prohibited items at any time without informing the guest. He didn’t even offer a basic apology for the way the situation was handled. He told me I could only get my iron back at checkout—which made things even more inconvenient.||He also told me I could use the hotel’s ironing room, which is supposedly open from 7:00 am to 7:00 pm. The next morning, I called the receptionist at 7:00 am to check if the room was open. He said it would open at 7:30. I went there at 7:45, and it was still closed. After calling the front desk again, I was told it was open—but when I went back, it was still locked. I had to wait until 7:55 for it to finally open.||Overall, the poor service, lack of basic hospitality, and intrusive behavior of the hotel staff made my stay very uncomfortable. I wouldn’t recommend this hotel to anyone who values respect, privacy, and reliable service.

The building and rooms are good but the staff are the grumpiest I have met anywhere in the world. The man in the bar was extremely rude and when challenged he said that a customer had irritated him. The breakfast staff did not speak or smile. And the man at the reception was completely unwelcoming. The place needs a management rethink

I stayed there for one week on professional journey. The staff is available and the quality of service is satisfying. Special mention for the swimming pool and gym/health center, very appreciated ! I recommend it.