David B.
Yelp
The beginning of a 7 day rafting trip through the Grand Canyon included that the night before the trip, the rafting company booked us at Cliff Dwellers Lodge. The room: basic, dated and well worn, like nothing changed, painted, updated for the last 30 or more years. The carpeting deserves special mention, considering how stained and worn it was. If they claimed anything about a great view, there wasn't one. But I don't see the lack of a view a problem. But the flea bag aspect of the place was a problem.
Next, there is an attitude problem with the management. There are multiple signs in the office, which is also a store, about how rest rooms are for customers only. Now, who the hell else would be there if not a customer? It's not as if there are people wandering around in the middle of the desert, and wandering in to the office of Cliff Dwellers Lodge looking for a restroom? And what would they do if someone who was not a customer asked to use the restroom? Would they really refuse not let them!? Nope, this is not a way to present a friendly face to clientele.
Then there is the restaurant, which the office is quick to inform you is a great place, with great food. HOGWASH! Not only is the food merely acceptable, but the prices are that of a restaurant of excellent quality, not a one-step-above-a greasy-spoon place like this.
Too make sure that you're inconvenienced, and annoyed, they have a notice in the menu that they will not give patrons dining at the same table separate checks. And why not, I would like to know? How much more complicated would doing that make their jobs? This is a place that regularly has groups of people having dinner and breakfast there, they night before and morning of River trips, so people who are just meeting each other for the first time might want to dine together, to get to know each other, and requesting separate checks would be the most easy, logical and, for many people, most comfortable way to handle the payment for their meals. But no, Cliff Dwellers can't be bothered to be so obliging in this small way. This is not a welcoming attitude, and we - and others - got the message. And I'm giving the message to you. This is a way over priced dump, with unfriendly policies, and - at best - is a strictly average dumpy, diner, greasy spoon. If you must eat here, DON'T eat inside, which is really revolting. Eat on their "beautiful" patio, where the odor of grease doesn't get too bad, and you can have a nice view of the parking lot. The worst part is that there aren't many other choices, hence they can get away with their antics.
Lastly, before believing any good reviews of this place, remember that there are phony reviews posted all the time, and some people who write reviews are delusional.