Helen C.
Yelp
Okay, I really hate to rat on these guys, but this hostel was the pits. I've stayed in my fair share and know the routine, but this was for a private double bed, and yes, I know it was in a former jail cell (the novelty of why we chose to stay in this historic courthouse) but as soon as we opened the door to our room, it STANK. The tiny bathroom looked like it was taken out of an RV - picture TINY shower (that has no ability to drain properly and squeeezed up against the toilet. It smelled like a leaking septic tank. This plastic bathroom even shifted around when you stepped inside. Yuck!
Another feature that was disappointing was how cramped the bunkbed was as the top bunk was very close to the roof with these very dangerous looking light features (Large square metal boxes with lights inside) that didn't look very safe if one were to bump their heads. My 20-year-old was supposed to take the top bunk, but ended up sharing the bottom (double sized) bed below with me.
Either way the room was very depressing, we were tired after our flight and the smell was a constant reminder that we were trapped.
On top of that, my daughter smokes, and went outside to light a cigarette and staff was outside running everyone off the court steps. Well, the area wasn't very safe as there were a lot of homeless men trying to sleep near the stairs and trying to bum money and cigarettes off the guests. The staff off the hostel would run the guests off the stairs and the smokers were forced to stand on the sidewalk/street smoking in the night. This wasn't very safe for women and one of the homeless guys actually vomited on my daughter's foot!
On top of that, one of the staff had the important job of seeing who was touching the stairs with their feet (if they had a cigarette) and he would report into his walkie talkie that someone was breaking the rules.
What was really ironic was that this hostel has a basement bar/live music and you could hear the music shaking/echoing off the walls, and when we first checked in, they gave us free passes for an acoholic beverage (which we lost interest in redeeming) So yessss, let's encourage everyone to partyyyyyy and get tipsy, but if ya wanna smoke, hit the road jack.
This hostel was heavily crowded and several times the front doors would swing open and stampedes of youth would bellow up/down the stairs, causing difficulty in going to/from room.
I went to the counter and CANCELLED our 2nd night and booked a different hotel for our 2nd night in London. Were it not too late, and we weren't already exhausted, I would have cancelled our first night as well. This is by far, the worst hostel we had ever stayed at. So much for our experience at the place where Charles Dickens used to work. Not impressed!
***The ONLY reason I'm giving this place 2 stars is because they were true to their word, and I received my refund, I half expected them to refuse.
****Okay, wait a minute. Downgraded back to 1 star. I remember when we arrived near Kings Cross Station from the fast train - via Heathrow and I called the hostel for directions as it was confusing due to the massive crowds of pedestrians and traffic. The female on the phone gave me wrong directions. I called again, reached someone else, who impatiently gave me AGAIN wrong directions. 3rd call, the guy hung up. When we arrived to check-in, he actually blushed when he realized I was the person who called.
***Oh wait, another downgrade ---- wooops, can't give a minus star. While standing on the sidewalk at night with my daughter while she smoked, I noticed a homeless guy sliding into his sleeping bag at the very top of the stairs off in a corner, and fold himself into a fetal position. I told the lady at the front desk that HOW COME it's okay for the homeless to sleep on the top steps yet, my daughter - the paying guest -- can't sit quietly out of the way on the bottom and safely have her smoke? The lady argued that there wasn't a homeless guy on the stairs. I said, YES THERE IS. She replied, NO THERE ISN'T. YES THERE IS! NO THERE ISN'T! YES THERE IS!
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