Cloudside Hotel

We stayed two nights here! We were hoping to get the apartment with the full kitchen. Expedia made an error in the booking and didn’t help us out. However, the hotel manager was amazing. They took it into their own hands to rectify the error. We were delighted with the resolution. This place is really cute! They had space for our bikes and parking was included. The rooftop patio was awesome in the evenings to chill with the family and play games. Amazing location just a block away from Baker Street. Walking distance to all the amenities. Highly recommend this hotel for your next stay in Nelson.

Paid over 300 dollars for one night for the Tamarack suite. The portable a/c unit kept overloading the breaker box and shutting down which I found very annoying as it was hot outside. The smoke alarm kept going off repeatedly in the middle of the night causing my wife and I a very miserable sleepless night. No explanation or effort to make things right from the staff at check out. Terrible experience at this hotel. Reply to bottom comment. All three A/C units were running when we entered the room in the afternoon when the outside temp was at its peak. For the night we shut down all three a/c units. We had to move bedrooms because the chirping smoke alarm was right over our heads in the back bedroom. When the alarm went off for the first time at 2 am I was not going to get dressed and walk around the outside of the building to get to the office to wake up a staff member. Hopefully the defective smoke alarm is now fixed for the next guest.

Lovely boutique hotel just off the main strip in Nelson. Rooms are clean and comfortable. Evenings on the rooftop deck were awesome. Will be back. Just a note there are stairs.

Staff is amazing, friendly, and extremely accommodating! I had called late and was given a room at a very good price late notice. The room was cozy and clean, I 10/10 would recommend and will be going again! Michael was also a bonus to talk to over the phone, what a great experience all around.

Outstanding boutique hotel in the heart of Nelson. Very comfortable and welcoming, lovely little touches to just make your stay that little bit better. And within walking distance of Baker Street, and lots of food options.

I have stayed at the Cloudside hotel multiple times over the years. It’s a quintessential part of my stay in Nelson. The beds are comfortable, rooms are quaint and well appointed. It’s not your typical hotel and it’s a lovely place to lay your head.

We had to cancel last minute because of a recently expired passport and even though it was beyond the refund timeframe ownership/management still gave a partial one. Canadians are lovely people, despite what the orange man in the White House says. Looking forward to staying here someday…

Honestly one of the nicest hotels I've ever stayed in. It was the quality of a very fine hotel with budget prices. We will be back on our next trip to Nelson. The owners are extremely accommodating and friendly. The quality of the towels and bedding were exceptional. We had a little fireplace in our room, a king sized bed AND a sunroom. I love to have a tub and my hubby loves a shower and we were both very happy with the bathroom. Don't hesitate booking this hotel as they also have 4 private parking spots which are golden in Nelson!

We has the Maple suite for one night. Cherry suite last year. Greeted by super friendly owner. Rooms are spick and span. I need a firm mattress and the bed here was awesome! Located right in the middle of downtown Nelson but super quiet at night even on the weekend . Will absolutely return again next year!

The tres Amigas stayed here in the Cherry Tree room for 3 nights. It was perfect for the three of us on a girlfriends get-away to Nelson. The location was fantastic. We walked around a lot and never got lost. It's similar to a Bed & Breakfast without the breakfast. Private rooms with private baths. Ours had a nice little kitchenette where we could fix our coffees in the mornings along with some fruit. We were able to keep our wine and cheese chilled for us in the afternoons when we'd return from our galivanting. Check-in was easy, owners very accommodating, responded immediately with my emails. The place was clean, no odors, and was well appointed. They have a great patio on top that also has umbrellas to enjoy your little happy hour. There is nothing I could add that would have made us happier. The price was just right. All 3 of us agreed we'd be back.

I never even knew this place existed, but I found them on trivago, I was in a pinch as I just moved back to Nelson and needed somewhere to quarantine so I was able to go to my regular residents where there was someone in compromised health. Chris was above and beyond with everything from the price to the service texting to check in and being flexible with me. Not to mention the tamarack apartment I stayed in for 3 weeks was beautiful, the furnishes wonderful and the view of Kootenay lake was amazing, I would recommend them to anyone so definitely check in out if your heading through beautiful Nelson bc!

We really enjoyed our stay. Sally and Chris were great and the location was perfect. Breakfast varied from day to day and was always tasty. It feels like you are staying in someone's (very tidy) house, so if your are looking for newly remodeled bathroom fixtures a la the Mariott, this isn't the place.

What a wonderful place to stay! We had the Cherry Tree rooms, which were perfect for our family of 4. Clean, well-furnished, excellent hospitality. Will stay here again the next time we are in Nelson.

I am not rich or famous or even good looking. These guys treated me like a rock star. The price was more than reasonable and the service fantastic. It felt like we were staying at a friend's place who was a bit OCD. Everything was thought out and it was all in the right place. Great beds, charming enough. Close to the downtown, but quiet enough. We emailed a few times and they took care of everything I could think of. Gluten and dairy free .. No sweat. Go here. Give them your money.

I travel a lot and it's hard to find a decent-priced hotel that is genuinely different and clearly goes beyond conventional 'front desk' service to look after its guests. There are few places like the Cloudside left. It's not a chain, it is totally first class, it's unique and locally-owned, and it's beautiful! If you want a regular mainstream hotel, there are some other OK choices in Nelson, but this is not the sort of town to go with the flow, which is why I like to flag up this place - it is individual. I can't imagine staying anywhere else.

Wonderful Bed and Breakfast! We have had a delightful stay. Warm hospitality, delicious food, within walking distance to great quaint restaurants and shops. So much to experience, 3 days-just enough time. We will be back. Thank you Chris and Sally, lovely stay.

Delightful B&B in the centre of Nelson. It's in a beautiful old house that has been perfectly renovated. The owners, Sally and Chris, were friendly, attentive and helpful at all times. Before our stay we called Chris because our booking on booking.com was incorrect and he immediately corrected it despite the red tape that booking.com creates in such situations. Breakfast was excellent, as is the dining room, with its large table that encourages conversation among the guests -- precisely the reason for staying at a B&B instead of a chain hotel. There is parking at the rear and lots of attractions nearby. We would not hesitate to stay at the Cloudside Inn again.