Clove & Twine

Service at Clove and Twine can be incredibly turn-key and all inclusive. Darby Briscoe Hieb provides excellent customer service and is quick to go above and beyond if anything goes awry. The right account rep who "gets it" and is organized, thorough, responsive and a good communicator makes an incredible difference for gifting projects and Darby is just that.

Tyler and his team at Clove & Twine were great to work with and helped us land the perfect company swag. They were responsive, knowledgeable, and answered all of our questions throughout the process. The quality of the products exceeded our expectations, and the branding came out exactly as we hoped. Everything was delivered on time and the process was smooth from start to finish. We would absolutely recommend Clove & Twine to any company looking for high-quality, thoughtfully curated swag.

In 2025 I needed to order Patagonia jackets—a brand that can be tough to source—and discovered Clove & Twine through ChatGPT. They immediately stood out, and for good reason. From the start, their customer service was exceptional. Tyler was incredibly responsive, even with my last‑minute requests and questions. Later in the year he checked in about upcoming needs, and while I didn’t have anything at the time, I ended up reaching out on December 19 (right before our holiday shutdown) with an urgent request for team jackets needed by January 16. Despite the tight timeline and the holidays, Tyler and his team pulled it off flawlessly. He helped me select a high‑quality jacket that fit our team perfectly, and everything arrived on time. The jackets were a huge hit. Clove & Twine has become my go‑to vendor for corporate swag, and I’ve already started recommending them to others. Highly recommend!

I wanted to create a holiday swag store for our staff to choose their year-end appreciation gift. As Tyler was helpfully guiding me through this process, we had a sudden change of plans and decided to go with just one item for everyone. Tyler didn't miss a beat and assisted with my new goal seamlessly. The ordering process was smooth and Tyler was super prompt with his responses to every question. Shipping was fast and the product looked great. Everyone was so happy with the swag! Would definitely use Clove & Twine again.

The Clove & Twine team was an absolute pleasure to work with. The item was delivered earlier than expected and quality was more than we could have asked for. Their customer service made them incredible easy to partner with and I would not hesitate to do so again for our next custom gift giving needs.

In my 30 years of producing branded merchandise for employees, events, and product launches, Clove and Twine stands out for its exceptional quality. Just as impressive is their team—the service is outstanding from start to finish!

We ordered from Clove & Twine for a company offsite and were so impressed with their service. They accommodated our timing and delivery location seamlessly, even when we had to make last-minute additions to the order. The products were high quality and beautifully executed, and their customer service was absolutely top-notch. Highly recommend!

Clove and Twine have many great products and we needed something different to give to the speakers presenting at our conference. Tyler Russell came up with some good ideas and the speakers were thrilled with their custom rocks glasses! We had the topographical map placed on them along with our logo. We received them quickly without any difficulties! You can really count on them to produce something great!