Mauvetta White
Google
Did not meet my expectations as it wasn't of the standard I expected, especially for an All Inclusive property. Serving of meals were disorganized and appeared as if inadequate amounts were prepared. Serving Staff were way too casual and gave the impression they are still in Training. Presentation of the dining areas were not as organized and layed out to accommodate easy traverse to and from the Buffet Line to the seated area outside the dining room in the opening. One hour after dinner started, got what appeared to us, as 'what left', as there was scrapes left over from what was put out and cold, there were no Service Staff to monitor, replenish or top up the trays. Dinner was horable, not for the palate/taste of the offerings, but due more to portion. It was observed that the Staff dined amongst the Guests with an air of over familiarly. The Chef (Breakfast), was inappropriately attired with no head covering and wore a floppy sport slippers around the buffet line and Dining Room. He was obviously not pleased at the speed at which the food went, based on the time the buffet line opened. Half an hour after breakfast started, there was scarcity of food in terms of choices, again.
The presentation of the room was ok. The towel that decorated the bed was grossly discolored. The Bathroom is spacious which is a plus, however the taps in the shower area are in need of fixing/repairs. The Air Conditioned Unit was the biggest plus.....it worked beautifully.
The grounds were kept and the ambiance was cozy and private. There was security presence throughout which made us feel secured and safe,....we thoroughly enjoyed that.
I am not comfortable to visit this property again any time soon, nor will I recommend it. Not unless major renovations are done to the infrastructure and Training of the Staff, to be on par with basic industry standard.