Club Balai Isabel

We stayed from December 29-30 in a lakeside view room on the 4th floor (Mabini building). The view was very relaxing, and the room was clean. It featured a loft upstairs with 3 double beds, 1 sofa bed with a pull-out, a kitchen, and 2 bathrooms—quite spacious for our family of 5. The only downside was the minimal water pressure upstairs in the loft, especially when someone was using the shower downstairs. There are 3 restaurants on the property: Terraza, Kumintang Republik (Italian), and Red Egg Deli. During our visit, Terraza only offered a buffet at 660 pesos per person (not bad) instead of à la carte. The food was decent, which was convenient since we preferred to stay on the property. The resort offers 3 pools, lake inflatables at 1,000 pesos for 4 people, various sports activities (see photos above), and bike rentals with different rates depending on duration (30 minutes to 1 hour). Pickleball was not available during our visit. The front desk staff were quick to respond whenever we needed assistance, and the staff throughout the property were accommodating. I hope they can renovate some of the bridges, especially the wooden ones, as they appear quite old and could pose a safety risk for children if the wood cracks. Nevertheless, we had a pleasant and relaxing stay away from the city! I would definitely recommend this place! 🩷😉

Great view, beautiful space, generous portion, perfectly cooked and seasoned, friendly and knowledgeable staff. Nicely done outdoor sitting with the glass covered airconed section so you don't loose the view. Wheelchair accessible, family friendly but lacking baby change space. Special thanks to our server Julius, he made our prolonged lunch extra enjoyable.

We stayed at Club Balai Isabel for one night with a group of 9 people, booking a 3-bedroom accommodation. My children and I stayed in Ylang Ylang Room 3. Unfortunately, our experience in this room was very disappointing. The room had a strong old, musty smell, as if it had not been occupied or properly aired out for a long time. The floor was extremely dusty—my daughter’s socks turned black just from walking around the room. The countertops were also dusty, which made the room feel unclean overall. We were unable to connect to the internet during our stay. The room had two queen beds but only two towels and four pillows, which was insufficient for the number of guests. Additionally, the bathroom sink was clogged, causing inconvenience. I hope management addresses these issues, especially cleanliness, maintenance, and proper room amenities, to improve the experience for future guests.

We had a great time. Please is so huge. They have a shuttle that will take you to places if you're not a fan of walking. Rooms are clean and organized. Love all our meals. Thank you!

its really nice to be back here and this time we got a villa instead. it feels like im one with nature with all the trees and plants all over the place and most importantly the stunning view of Taal volcano. we got here since yesterday and will be checking out by tomorrow. we will be back by March i guess, fingers crossed. 5⭐️

The resort is in dire neeeeeed of renovation. Rooms were moldy and damp in which we all know, houses bacterias. Other guests were too loud late at night. Most guest are just nasty and disrespectful leaving garbage everywhere. The place is in a nice location, lots of trees and spots to try to relax and unwind. Lots of family activities can be done too within the resort. It’s such a shame management didn’t took action like strict implementation of cleanliness and respect of the place from guest. Other than that, staffs at the restaurant we ate at were respectful, pleasant and attentive. Food taste good for the selection they had for breakfast buffet. Didn’t get a chance to try red egg cafe since it closed down 30 minutes before the actual closing time, and was still close past the posted opening time (lol).

Rooms - Quiet old and outdated Service - The receptionist is always hood however, when it comes to maintenance and other staff - poor service. There was one guy on our building where we stayed, we kindly asked for assistance to help aid with the water refilling - and he did help us however he seems mad doing his job, there was one guy as well (a bit old one) who’s rude and welcoming with the guest. Location - spacious and nice, good for team building and group activities Food - Typical one not something you will order again when you get back. Security - Well secured and safe Overall - I would rate 3/5 as we are safe and sound all throughout our stay, we enjoyed the place

Our stay in Club Balai Isabel was great. All amenities as states in their website met our expectations. The 2 rooms we booked was good & clean, with a small exceptions on the bathroom, the water heater is broken, and the sliding door lock in the balcony is also broken, the bathroom needed a little TLC specially the tiles molds, kind of grossed. The bed was nice & bedding was freshly washed and changed everyday as well as the towels. The amenities was great, the staff was accommodating and polite. The cleaning crew and handyman was great as well, They're trustworthy people. I would have given them 5 stars in all categories but this is a good criticism for improvement, we are planning to go back in the next few months, it's a very calming and relaxing place to be.

#FlashbackFriday - Remembering my hometown... and my parents... This is not a five- or four-star resort for sure, but for the most part, Club Balai Isabel is a nice escape from the hustle and bustle of Metro Manila. I was born in a nearby town not too far from here and I'm proud to be 100% Batangueño. During our last vacation, we booked 4 rooms via Agoda and spent a few days here with my side of the family. Located at the north shore of Taal Lake, this nine-hectare (~ 22 acres) resort offers a photographic view of Taal Volcano (and the lake, too!) (https://www.yelp.com/biz_photos/DwZtNGnANNk1FN6jM6QQQw?select=-Ui3uOM6tCEk0OxMOdPr6A). Incidentally, we're talking about the smallest active volcano in the world and the second most active in the country, last erupting on 01/2020. However, there were no evident signs when we went here. With three pools and a variety of water activities to choose from, chilling by the lake and waiting for the sun to rise and set was also an option. It wasn't busy when we arrived, but there was a day when a couple of team-building events were held in both their indoor and outdoor facilities. We watched our kids, nephews, and nieces enjoy a couple of the towable inflatable rides - the "Banana Boat" (https://www.yelp.com/biz_photos/DwZtNGnANNk1FN6jM6QQQw?select=32DQ8uoSvx6U3yYXMOf98w) went smoothly while the "Flying Fish" (https://www.yelp.com/biz_photos/DwZtNGnANNk1FN6jM6QQQw?select=6qGssjTtOH7v7A5gNpvJlA) barely had liftoff because they were probably too heavy. There were boat tours to the crater which I've done many years ago, but we decided to skip it because it could easily take half a day to complete. With the lake and volcano as our backdrop, we took plenty of photos by the pool next to the restaurant. We had a couple of chairs for my parents and we took turns flanking them. Of course, there were a million scenarios on who needs to be where but the old folks did not seem to mind... eventhough they were baking under the hot sun. A month after our vacation, my father passed. Seven months later, my mother followed suit. They lived together for 51 years, but those seven months were probably too much for them to bear that the One above decided to bring them back together again... for eternity. Club Balai Isabel turned out to be our last hurrah with my parents. While this place will forever have a special place in my heart, I gave it four stars because we did have a pleasurable respite here. The staff were friendly and we did not have any issues with security either. Our rooms had a view of the volcano and the lake so I didn't even have to go far for some perfect photo opportunities. Can't go wrong with an overlook like that...

Beautiful resort with the view of Taal Volcano, friendly staff, great farm to table food, and lots of amenities for the entire family to enjoy. Definitely a recommended place to visit if your in town.

I had the best time here with my family!!! My cousins had been here before and told me all about the aqua park so I was pretty excited. We had a group of about 20 people and we all enjoyed our stay. We received a block of rooms next door to each other except for one, which we requested be on the first floor because we had our grandparents with us and didn't want them to have to go up three flights of stairs given that there's no elevators. There's two pools. One is very large and located at the beach right next to the aqua park. All the other water sports activities are located there too. I highly recommend playing on the aqua park!!! It's SO fun for people of all ages. They provide you with life jackets and they even have employees there to help you with each obstacle or help you out of the water and stuff. Perfect for those with small kids. There's lots of mini slides, climbing walls, tunnels, and other things. They even have big floaties shaped like swans with trampolines in the middle. But there were two main attractions: the human launcher and the giant slide. The human launcher is just that: one person lays on one side of a half-inflated platform while another person (or two people depending on how big you are haha) jump on the other side, launching the first person into the air! The giant slide is about maybe 50 feet tall or more. You can slide down in pairs, like I did with my baby cousin. Being there during sunset is so pretty and you can see the Taal volcano in the distance. Don't forget to wear a rash guard to protect your skin!! And go pros are allowed in! The second pool is on the other side of the hotel. It's located right outside of the restaurant, which features a dinner buffet. They also had live music the night we were there. The only reason I'm deducting a star is because hotel service was quite slow. When checking in, it took quite a long time to get one of our rooms because there was an issue with one of the reservations. Also, one of our bathrooms were accidentally locked from the inside so we had to call the front desk to send help and no one came until nearly an hour later.

Beautiful view. Astounding scenery. And that's all there is to it. Would give zero star if possible. It's a surprisingly disappointing stay. Booked three premier rooms for the family and for the price, it was so not worth it. You could get that view for free at Tagaytay. The fridge was rusty and moldy. There was a hornets nest at the corner of our veranda, molds at the beams and unswept corners. The pool towels looked like rags, my kid refused to use it and instead braved the cold air going to our room in this god forsaken place. I could see that it used to be a great place to relax but whoever manages it now and maintains it totally FAILED and let it go to waste...such a waste. The cleaning crew were joking and fooling around throughout the afternoon and waste and garbage were left at the front veranda. Sad and totally disappointing. TOTALLY NOT RECOMMENDED. NEVER AGAIN.

This is probably the worst resort . They over charged my credit card , I pointed out the issues I encountered during my stay , the front desk " promised " to notify the manager on duty and it's been months , I have not heard any apologies or anything from management . It's sucks I'm an RCI member as well , however I paid the full price , that is not even worth the value .

Poor security. Lots of security guards but they are not guarding your rooms they just walk around. NO CCTVs. We lost a lot of gadgets, money, and jewelries. They ruined our vacation. Not going back here even if it's free.

Club Balai Isabel is a beautiful lake-side resort that would be perfect for laid-back, relaxing family vacations. If you and your family are extreme sports enthusiasts and you enjoy diving, spelunking, cliff diving, and all that kind of stuff, you might want to sit this one out. Club Balai is a lot quitter, and a lot calmer than that, but that's precisely what's so great about it. You really come here for a breather, and to kind of detoxify yourself from all the stress of work or school. To me, the best attractions of the resort is the food and the massage services. Their food is EXCELLENT morning to evening. Forget your diet when you're here. You'll start the day with a hearty buffet breakfast and end it with succulent dinners. As regards the massage services, the resort offers room massages and ones that are performed in their spa facilities, so you can really customize your experience based on what makes you relaxed. They don't have a beach, but the lake breeze is refreshing enough to set the mood of your entire, relaxing stay. Overall, Solid B.

A beautiful resort with a gorgeous view of Taal. The place is very well kept and the staff are very friendly. You won't go wrong with this place.

I actually had booked this on Agoda (my confirmed stay and review is there). if I could give this NEGATIVE STARS I WOULD!!! HEre is my Agoda confirmed stay review : "I must admit, this is my first ever bad review of any hotel, and this one should have a negative star rating. I travel a lot around the world and I am quite flexible especially when it comes to cultural barriers and communication issues. This hotel is the worst I have ever went to and also paid 4000 php ($100) for my room in a so-called 4.5 star hotel (a $100 hotel in Philipines island is 90 percentile cost). The location has a Run down. decrepit. rude staff. No Wifi. Food selection slim. on wifi..reception answer is "we dont know since when nor when it will be fixed, sorry , no internet". Pool tables are 50 years old and balls look like the Moon craters and you have to pay per hour. Want to ride a bicycle (extra cost)? We go to the rental area : nobody there. It's 2pm. I go to reception... they confirm someone there... I go back. nobody. sorry,the bicycle rental is a concession sir. we want a massage. nobody at spa. also a concession. TERRIBLE DUMP."